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Toll collector supervisor vs call center supervisor

The differences between toll collector supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a toll collector supervisor and a call center supervisor. Additionally, a toll collector supervisor has an average salary of $41,159, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a toll collector supervisor include traffic flow, traffic control and performance evaluations. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Toll collector supervisor vs call center supervisor overview

Toll Collector SupervisorCall Center Supervisor
Yearly salary$41,159$35,300
Hourly rate$19.79$16.97
Growth rate-10%6%
Number of jobs19,228217,633
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 45%
Average age4747
Years of experience66

Toll collector supervisor vs call center supervisor salary

Toll collector supervisors and call center supervisors have different pay scales, as shown below.

Toll Collector SupervisorCall Center Supervisor
Average salary$41,159$35,300
Salary rangeBetween $23,000 And $72,000Between $23,000 And $53,000
Highest paying City-New York, NY
Highest paying state-Hawaii
Best paying company-Spectrum
Best paying industry-Finance

Differences between toll collector supervisor and call center supervisor education

There are a few differences between a toll collector supervisor and a call center supervisor in terms of educational background:

Toll Collector SupervisorCall Center Supervisor
Most common degreeAssociate Degree, 29%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Toll collector supervisor vs call center supervisor demographics

Here are the differences between toll collector supervisors' and call center supervisors' demographics:

Toll Collector SupervisorCall Center Supervisor
Average age4747
Gender ratioMale, 53.7% Female, 46.3%Male, 39.9% Female, 60.1%
Race ratioBlack or African American, 10.4% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between toll collector supervisor and call center supervisor duties and responsibilities

Toll collector supervisor example responsibilities.

  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Stabilize and increase portfolio s income to a positive NOI.

Call center supervisor example responsibilities.

  • Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
  • Develop and implement workforce team to monitor and adjust FTE s according to forecast.
  • Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
  • Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
  • Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
  • Facilitate training of maintenance administrators by developing PowerPoint materials.
  • Show more

Toll collector supervisor vs call center supervisor skills

Common toll collector supervisor skills
  • Traffic Flow, 20%
  • Traffic Control, 14%
  • Performance Evaluations, 13%
  • Disciplinary Actions, 10%
  • Customer Service, 10%
  • ACM, 9%
Common call center supervisor skills
  • Strong Customer Service, 21%
  • Patients, 7%
  • Customer Care, 6%
  • Technical Support, 5%
  • Customer Inquiries, 4%
  • Customer Satisfaction, 4%

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