Toll collector supervisor vs customer care supervisor

The differences between toll collector supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a toll collector supervisor and a customer care supervisor. Additionally, a customer care supervisor has an average salary of $42,702, which is higher than the $41,159 average annual salary of a toll collector supervisor.

The top three skills for a toll collector supervisor include traffic flow, traffic control and performance evaluations. The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Toll collector supervisor vs customer care supervisor overview

	Toll Collector Supervisor	Customer Care Supervisor
Yearly salary	$41,159	$42,702
Hourly rate	$19.79	$20.53
Growth rate	-10%	-4%
Number of jobs	19,228	227,154
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

Toll collector supervisor vs customer care supervisor salary

Toll collector supervisors and customer care supervisors have different pay scales, as shown below.

	Toll Collector Supervisor	Customer Care Supervisor
Average salary	$41,159	$42,702
Salary range	Between $23,000 And $72,000	Between $30,000 And $59,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between toll collector supervisor and customer care supervisor education

There are a few differences between a toll collector supervisor and a customer care supervisor in terms of educational background:

	Toll Collector Supervisor	Customer Care Supervisor
Most common degree	Associate Degree, 29%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Toll collector supervisor vs customer care supervisor demographics

Here are the differences between toll collector supervisors' and customer care supervisors' demographics:

	Toll Collector Supervisor	Customer Care Supervisor
Average age	47	47
Gender ratio	Male, 53.7% Female, 46.3%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 10.4% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between toll collector supervisor and customer care supervisor duties and responsibilities

Toll collector supervisor example responsibilities.

Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
Stabilize and increase portfolio s income to a positive NOI.

Customer care supervisor example responsibilities.

Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
Monitor and conduct activities in accordance to HIPPA standards.
Train on HIPPA to protect members privacy at all times.
Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.

Toll collector supervisor vs customer care supervisor skills

Common toll collector supervisor skills

Traffic Flow, 20%
Traffic Control, 14%
Performance Evaluations, 13%
Disciplinary Actions, 10%
Customer Service, 10%
ACM, 9%

Common customer care supervisor skills

Customer Satisfaction, 6%
Process Improvement, 6%
Corrective Action, 6%
Customer Complaints, 5%
Quality Standards, 5%
Work Ethic, 5%

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Office and Administrative Industry
Toll Collector Supervisor
Toll Collector Supervisor vs Customer Care Supervisor

Updated January 8, 2025

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