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The differences between training representatives and senior representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a training representative, becoming a senior representative takes usually requires 6-12 months. Additionally, a training representative has an average salary of $58,112, which is higher than the $56,621 average annual salary of a senior representative.
The top three skills for a training representative include training programs, development research and visual aids. The most important skills for a senior representative are excellent negotiation, patients, and data entry.
| Training Representative | Senior Representative | |
| Yearly salary | $58,112 | $56,621 |
| Hourly rate | $27.94 | $27.22 |
| Growth rate | 8% | -4% |
| Number of jobs | 42,145 | 107,601 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 61% |
| Average age | 44 | 40 |
| Years of experience | 4 | 12 |
A training representative's job is to develop and conduct training programs for employees to gain additional knowledge of work situations. Training representatives better comprehend changes in company policies, procedures, regulations, and technologies. They formulate course outlines and select instructional methods and the effectiveness of such methods in group instructions, lectures, demonstrations, meetings, and workshops. They choose to teach aids such as training handbooks, multimedia visual aids, computer tutorials, and reference works. As training specialists, they cover specified areas during training sessions such as those concerned with new employee orientation, on-the-job training, health and safety practices, and refresher training.
A senior representative is responsible for providing the best customer services for the clients, handling their inquiries and concerns timely and efficiently. Senior representatives are usually also tasked with training new customer service staff, sharing best practices, as well as strategic procedures to maximize productivity and maintain high-quality operations. They assist the management with sales techniques, selling new services and products to the customers by demonstrating features and special offers. A senior representative process orders and payments, as well as replacing items and initiating refunds.
Training representatives and senior representatives have different pay scales, as shown below.
| Training Representative | Senior Representative | |
| Average salary | $58,112 | $56,621 |
| Salary range | Between $38,000 And $87,000 | Between $30,000 And $105,000 |
| Highest paying City | Virginia Beach, VA | Washington, DC |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Boeing | Brookfield Properties |
| Best paying industry | Finance | - |
There are a few differences between a training representative and a senior representative in terms of educational background:
| Training Representative | Senior Representative | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between training representatives' and senior representatives' demographics:
| Training Representative | Senior Representative | |
| Average age | 44 | 40 |
| Gender ratio | Male, 50.2% Female, 49.8% | Male, 45.9% Female, 54.1% |
| Race ratio | Black or African American, 10.2% Unknown, 6.3% Hispanic or Latino, 17.6% Asian, 5.9% White, 59.3% American Indian and Alaska Native, 0.5% | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 7% |