Transportation services representative vs member service representative

The differences between transportation services representatives and member service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a transportation services representative and a member service representative. Additionally, a transportation services representative has an average salary of $32,595, which is higher than the $31,395 average annual salary of a member service representative.

The top three skills for a transportation services representative include patients, patient care and logistics. The most important skills for a member service representative are front desk, cleanliness, and punctuality.

Transportation services representative vs member service representative overview

	Transportation Services Representative	Member Service Representative
Yearly salary	$32,595	$31,395
Hourly rate	$15.67	$15.09
Growth rate	-4%	-4%
Number of jobs	235,624	214,036
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 44%
Average age	40	40
Years of experience	12	12

What does a transportation services representative do?

The Transportation Services Representative plays a key role in any transportation company. He/She generally represents the company in different capacities. For one thing, he/she assists customers by explaining all policies and procedures both verbally and in writing as per requests. For another, as a Transport Services Rep, you will be required to perform a series of administrative duties like keeping inventory of supplies and forms, preparing daily and monthly reports, and sorting out discrepancies between transactions and monies received.

What does a member service representative do?

A member service representative is responsible for providing customer service support to an organization. Member service representatives' duties include responding to customer's inquiries and complaints, developing effective sales pitches, processing customer's requests and orders, creating reports, developing recommendations to improve the operation's performance, and escalating high-level concerns. A member service representative should maintain excellent customer service, as well as excellent time-management skills and the ability to multi-task, to work under pressure, and assist customers under minimal supervision.

Transportation services representative vs member service representative salary

Transportation services representatives and member service representatives have different pay scales, as shown below.

	Transportation Services Representative	Member Service Representative
Average salary	$32,595	$31,395
Salary range	Between $25,000 And $41,000	Between $21,000 And $45,000
Highest paying City	Washington, DC	Alameda, CA
Highest paying state	Massachusetts	Hawaii
Best paying company	Medical University of South Carolina	Tinker Federal Credit Union
Best paying industry	Transportation	Insurance

Differences between transportation services representative and member service representative education

There are a few differences between a transportation services representative and a member service representative in terms of educational background:

	Transportation Services Representative	Member Service Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Transportation services representative vs member service representative demographics

Here are the differences between transportation services representatives' and member service representatives' demographics:

	Transportation Services Representative	Member Service Representative
Average age	40	40
Gender ratio	Male, 54.6% Female, 45.4%	Male, 26.5% Female, 73.5%
Race ratio	Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 21.4% Asian, 5.3% White, 56.4% American Indian and Alaska Native, 0.7%	Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between transportation services representative and member service representative duties and responsibilities

Transportation services representative example responsibilities.

Manage Facebook and patient communication programs.
Provide transportation for disable patients to non-emergency medical appointments.
Negotiate client pricing for international logistics company, with an emphasis on implementing forecasting mathematics to improve the sales operation.
Process all RMA's and warranty repairs as necesssary.
Process payments at IMAX cash register, ushering movies, operating 3-D simulator ride, and manning main phone line.

Member service representative example responsibilities.

Coordinate and manage ATM and automate telephone services.
Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Open different accounts base on customer needs, from basic checking and savings, to IRAs, Cds, etc.
Train in CPR and other emergency procedures.

Transportation services representative vs member service representative skills

Common transportation services representative skills

Patients, 47%
Patient Care, 14%
Logistics, 8%
Customer Service, 8%
CDL, 6%
Data Entry, 5%

Common member service representative skills

Front Desk, 29%
Cleanliness, 24%
Punctuality, 8%
Loan Payments, 3%
Member Service, 3%
Phone Calls, 2%

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Transportation Services Representative
Transportation Services Representative vs Member Service Representative

Updated January 8, 2025

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