Trust accounts supervisor vs call center supervisor

The differences between trust accounts supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a trust accounts supervisor and a call center supervisor. Additionally, a trust accounts supervisor has an average salary of $60,663, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a trust accounts supervisor include real estate, reconciliations and tax returns. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Trust accounts supervisor vs call center supervisor overview

	Trust Accounts Supervisor	Call Center Supervisor
Yearly salary	$60,663	$35,300
Hourly rate	$29.16	$16.97
Growth rate	-8%	6%
Number of jobs	31,975	217,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

Trust accounts supervisor vs call center supervisor salary

Trust accounts supervisors and call center supervisors have different pay scales, as shown below.

	Trust Accounts Supervisor	Call Center Supervisor
Average salary	$60,663	$35,300
Salary range	Between $44,000 And $82,000	Between $23,000 And $53,000
Highest paying City	Newburgh, NY	New York, NY
Highest paying state	New York	Hawaii
Best paying company	Lewis Brisbois Bisgaard & Smith	Spectrum
Best paying industry	Real Estate	Finance

Differences between trust accounts supervisor and call center supervisor education

There are a few differences between a trust accounts supervisor and a call center supervisor in terms of educational background:

	Trust Accounts Supervisor	Call Center Supervisor
Most common degree	Bachelor's Degree, 70%	Bachelor's Degree, 45%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Trust accounts supervisor vs call center supervisor demographics

Here are the differences between trust accounts supervisors' and call center supervisors' demographics:

	Trust Accounts Supervisor	Call Center Supervisor
Average age	47	47
Gender ratio	Male, 50.4% Female, 49.6%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 8.9% Unknown, 4.9% Hispanic or Latino, 16.6% Asian, 6.2% White, 62.7% American Indian and Alaska Native, 0.7%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between trust accounts supervisor and call center supervisor duties and responsibilities

Trust accounts supervisor example responsibilities.

Manage portfolio of accounts consisting of housing, transportation, education and industrial development of both municipal and corporate issuers.
Audit, correct client statements, and prepare estate and probate accounts.
Maintain client pension records, produce quarterly statements, and complete the required IRS report filings.
Provide frontline and second level customer service support to TWIC customers, TSA as well as other program relate personnel.
Focuse on evaluating collateral assets cash flow and portfolio performance to deliver financial obligations as required by legal CMBS/RMBS notes.
Establish complete securities processing department for all assets hold under trust, regarding securities transfer re-registration procedures.

Call center supervisor example responsibilities.

Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Develop and implement workforce team to monitor and adjust FTE s according to forecast.
Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
Facilitate training of maintenance administrators by developing PowerPoint materials.

Trust accounts supervisor vs call center supervisor skills

Common trust accounts supervisor skills

Real Estate, 33%
Reconciliations, 10%
Tax Returns, 8%
Financial Statements, 6%
CPA, 6%
Journal Entries, 5%

Common call center supervisor skills

Strong Customer Service, 21%
Patients, 7%
Customer Care, 6%
Technical Support, 5%
Customer Inquiries, 4%
Customer Satisfaction, 4%

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Trust Accounts Supervisor
Trust Accounts Supervisor vs Call Center Supervisor

Updated January 8, 2025

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