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Trust accounts supervisor vs customer care supervisor

The differences between trust accounts supervisors and customer care supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a trust accounts supervisor and a customer care supervisor. Additionally, a trust accounts supervisor has an average salary of $60,663, which is higher than the $42,702 average annual salary of a customer care supervisor.

The top three skills for a trust accounts supervisor include real estate, reconciliations and tax returns. The most important skills for a customer care supervisor are customer satisfaction, process improvement, and corrective action.

Trust accounts supervisor vs customer care supervisor overview

Trust Accounts SupervisorCustomer Care Supervisor
Yearly salary$60,663$42,702
Hourly rate$29.16$20.53
Growth rate-8%-4%
Number of jobs31,975227,154
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 55%
Average age4747
Years of experience66

Trust accounts supervisor vs customer care supervisor salary

Trust accounts supervisors and customer care supervisors have different pay scales, as shown below.

Trust Accounts SupervisorCustomer Care Supervisor
Average salary$60,663$42,702
Salary rangeBetween $44,000 And $82,000Between $30,000 And $59,000
Highest paying CityNewburgh, NY-
Highest paying stateNew York-
Best paying companyLewis Brisbois Bisgaard & Smith-
Best paying industryReal Estate-

Differences between trust accounts supervisor and customer care supervisor education

There are a few differences between a trust accounts supervisor and a customer care supervisor in terms of educational background:

Trust Accounts SupervisorCustomer Care Supervisor
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 55%
Most common majorAccountingBusiness
Most common collegeUniversity of PennsylvaniaCalifornia State University - Bakersfield

Trust accounts supervisor vs customer care supervisor demographics

Here are the differences between trust accounts supervisors' and customer care supervisors' demographics:

Trust Accounts SupervisorCustomer Care Supervisor
Average age4747
Gender ratioMale, 50.4% Female, 49.6%Male, 44.1% Female, 55.9%
Race ratioBlack or African American, 8.9% Unknown, 4.9% Hispanic or Latino, 16.6% Asian, 6.2% White, 62.7% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.4% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between trust accounts supervisor and customer care supervisor duties and responsibilities

Trust accounts supervisor example responsibilities.

  • Manage portfolio of accounts consisting of housing, transportation, education and industrial development of both municipal and corporate issuers.
  • Audit, correct client statements, and prepare estate and probate accounts.
  • Maintain client pension records, produce quarterly statements, and complete the required IRS report filings.
  • Provide frontline and second level customer service support to TWIC customers, TSA as well as other program relate personnel.
  • Focuse on evaluating collateral assets cash flow and portfolio performance to deliver financial obligations as required by legal CMBS/RMBS notes.
  • Establish complete securities processing department for all assets hold under trust, regarding securities transfer re-registration procedures.

Customer care supervisor example responsibilities.

  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Conduct team member annual evaluations, disciplinary actions and reconcile weekly payroll.
  • Monitor and conduct activities in accordance to HIPPA standards.
  • Train on HIPPA to protect members privacy at all times.
  • Ensure member privacy and confidentiality in accordance with HIPAA regulations/ laws.
  • Supervise assigned agents' payroll and correct incorrect entries to assure payroll accuracy.
  • Show more

Trust accounts supervisor vs customer care supervisor skills

Common trust accounts supervisor skills
  • Real Estate, 33%
  • Reconciliations, 10%
  • Tax Returns, 8%
  • Financial Statements, 6%
  • CPA, 6%
  • Journal Entries, 5%
Common customer care supervisor skills
  • Customer Satisfaction, 6%
  • Process Improvement, 6%
  • Corrective Action, 6%
  • Customer Complaints, 5%
  • Quality Standards, 5%
  • Work Ethic, 5%

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