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Utilization coordinator vs case management coordinator

The differences between utilization coordinators and case management coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a utilization coordinator, becoming a case management coordinator takes usually requires 6-12 months. Additionally, a utilization coordinator has an average salary of $47,791, which is higher than the $47,063 average annual salary of a case management coordinator.

The top three skills for a utilization coordinator include patients, utilization management and patient care. The most important skills for a case management coordinator are social work, patients, and customer service.

Utilization coordinator vs case management coordinator overview

Utilization CoordinatorCase Management Coordinator
Yearly salary$47,791$47,063
Hourly rate$22.98$22.63
Growth rate6%12%
Number of jobs27,605126,335
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 58%
Average age4743
Years of experience612

What does a utilization coordinator do?

Utilization coordinators are healthcare professionals who coordinate the effective use of health care services as well as review the medical care of inpatient hospitalizations. These coordinators are required to provide scheduling conflict information to their supervisors to alleviate any potential issues with the schedules of physicians that would interrupt patient care. They must provide information education to nursing and medical staff about the issues of utilization. Utilization coordinators must also perform clerical duties and utilize customized data entry programs to assist the claims department with data entry of claims.

What does a case management coordinator do?

The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

Utilization coordinator vs case management coordinator salary

Utilization coordinators and case management coordinators have different pay scales, as shown below.

Utilization CoordinatorCase Management Coordinator
Average salary$47,791$47,063
Salary rangeBetween $35,000 And $63,000Between $33,000 And $65,000
Highest paying CityEverett, WAWashington, DC
Highest paying stateMassachusettsHawaii
Best paying companyLoudoun WaterCiti
Best paying industryConstructionGovernment

Differences between utilization coordinator and case management coordinator education

There are a few differences between a utilization coordinator and a case management coordinator in terms of educational background:

Utilization CoordinatorCase Management Coordinator
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 58%
Most common majorNursingBusiness
Most common college-University of Southern California

Utilization coordinator vs case management coordinator demographics

Here are the differences between utilization coordinators' and case management coordinators' demographics:

Utilization CoordinatorCase Management Coordinator
Average age4743
Gender ratioMale, 32.2% Female, 67.8%Male, 30.0% Female, 70.0%
Race ratioBlack or African American, 9.1% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%Black or African American, 11.9% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.6% White, 53.8% American Indian and Alaska Native, 2.2%
LGBT Percentage8%11%

Differences between utilization coordinator and case management coordinator duties and responsibilities

Utilization coordinator example responsibilities.

  • Manage and coordinate authorization of denial letters and request for appeals with all levels of services.
  • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
  • Perform accurate verification of eligibility and benefits as well as advanced application of CPT, ICD-9 and ICD-10 codes.
  • Assign accurate ICD-9 and CPT codes to request services for referral and authorization processing.
  • Claim adjudication for assign HMO members.
  • Provide orientation to pre-certification process for HMO, PPO, and POS members.
  • Show more

Case management coordinator example responsibilities.

  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
  • Discharge planning including but not limit to rehabilitation, durable medical equipment and home healthcare.
  • Provide counseling support to clients with mental illness, HIV/AIDS, autism, and handicaps.
  • Act as medical resource for appeals function.
  • Input client's information into HMIS portal database.
  • Design custom reports within AVAYA CMS used to assist with forecast and staff implementation.
  • Show more

Utilization coordinator vs case management coordinator skills

Common utilization coordinator skills
  • Patients, 17%
  • Utilization Management, 11%
  • Patient Care, 8%
  • Medical Terminology, 6%
  • Data Entry, 5%
  • Utilization Review, 5%
Common case management coordinator skills
  • Social Work, 16%
  • Patients, 14%
  • Customer Service, 10%
  • Patient Care, 6%
  • Care Coordination, 6%
  • Discharge Planning, 4%

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