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Utilization coordinator vs credentialing specialist

The differences between utilization coordinators and credentialing specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a utilization coordinator, becoming a credentialing specialist takes usually requires 1-2 years. Additionally, a utilization coordinator has an average salary of $47,791, which is higher than the $40,899 average annual salary of a credentialing specialist.

The top three skills for a utilization coordinator include patients, utilization management and patient care. The most important skills for a credentialing specialist are patients, customer service, and data entry.

Utilization coordinator vs credentialing specialist overview

Utilization CoordinatorCredentialing Specialist
Yearly salary$47,791$40,899
Hourly rate$22.98$19.66
Growth rate6%-8%
Number of jobs27,60568,021
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 47%
Average age4749
Years of experience62

What does a utilization coordinator do?

Utilization coordinators are healthcare professionals who coordinate the effective use of health care services as well as review the medical care of inpatient hospitalizations. These coordinators are required to provide scheduling conflict information to their supervisors to alleviate any potential issues with the schedules of physicians that would interrupt patient care. They must provide information education to nursing and medical staff about the issues of utilization. Utilization coordinators must also perform clerical duties and utilize customized data entry programs to assist the claims department with data entry of claims.

What does a credentialing specialist do?

Credentialing specialists are employed by healthcare organizations, primarily to make sure that medical personnel and health facilities maintain compliance with regulations. They keep a record of the medical practitioner's credentials and make sure that their licenses are updated and issued legally for their specialty. They have to inform the medical staff of the upcoming renewal dates of their license and advise them on how to keep their credentials updated. Potential new employees are also monitored and screened for their current and required licenses before getting hired. Applicants for this job must have excellent knowledge and understanding of health information management. They must also work on maintaining licensure and credentials while applying the governing rules and standards.

Utilization coordinator vs credentialing specialist salary

Utilization coordinators and credentialing specialists have different pay scales, as shown below.

Utilization CoordinatorCredentialing Specialist
Average salary$47,791$40,899
Salary rangeBetween $35,000 And $63,000Between $29,000 And $57,000
Highest paying CityEverett, WANew York, NY
Highest paying stateMassachusettsMaine
Best paying companyLoudoun WaterHawaii Pacific Health
Best paying industryConstructionInsurance

Differences between utilization coordinator and credentialing specialist education

There are a few differences between a utilization coordinator and a credentialing specialist in terms of educational background:

Utilization CoordinatorCredentialing Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 47%
Most common majorNursingBusiness
Most common college--

Utilization coordinator vs credentialing specialist demographics

Here are the differences between utilization coordinators' and credentialing specialists' demographics:

Utilization CoordinatorCredentialing Specialist
Average age4749
Gender ratioMale, 32.2% Female, 67.8%Male, 14.5% Female, 85.5%
Race ratioBlack or African American, 9.1% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage8%9%

Differences between utilization coordinator and credentialing specialist duties and responsibilities

Utilization coordinator example responsibilities.

  • Manage and coordinate authorization of denial letters and request for appeals with all levels of services.
  • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
  • Perform accurate verification of eligibility and benefits as well as advanced application of CPT, ICD-9 and ICD-10 codes.
  • Assign accurate ICD-9 and CPT codes to request services for referral and authorization processing.
  • Claim adjudication for assign HMO members.
  • Provide orientation to pre-certification process for HMO, PPO, and POS members.
  • Show more

Credentialing specialist example responsibilities.

  • Establish rapport with all PCP offices, hospital personnel, and manage care representatives.
  • Manage and administer the programs CME accredit education programs/Conferences.
  • Ensure enrollment and participation with all organization contract managed care plans and perform Medicaid/Medicare provider enrollment.
  • Process and manage all requests and applications for CME certification and supervise activities relate to credentialing process.
  • Perform spot claims audits to ensure CMS compliance with ICD-9, HCPCS, CPT, and other requirements.
  • Maintain and track data for OPPE and FPPE according to hospital policy and regulatory requirements.
  • Show more

Utilization coordinator vs credentialing specialist skills

Common utilization coordinator skills
  • Patients, 17%
  • Utilization Management, 11%
  • Patient Care, 8%
  • Medical Terminology, 6%
  • Data Entry, 5%
  • Utilization Review, 5%
Common credentialing specialist skills
  • Patients, 10%
  • Customer Service, 8%
  • Data Entry, 6%
  • Primary Source Verification, 5%
  • NCQA, 5%
  • CAQH, 4%

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