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Utilization coordinator vs medical office administrator

The differences between utilization coordinators and medical office administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a utilization coordinator, becoming a medical office administrator takes usually requires 1-2 years. Additionally, a utilization coordinator has an average salary of $47,791, which is higher than the $34,252 average annual salary of a medical office administrator.

The top three skills for a utilization coordinator include patients, utilization management and patient care. The most important skills for a medical office administrator are patients, patient care, and customer service.

Utilization coordinator vs medical office administrator overview

Utilization CoordinatorMedical Office Administrator
Yearly salary$47,791$34,252
Hourly rate$22.98$16.47
Growth rate6%-8%
Number of jobs27,605179,503
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 31%
Average age4749
Years of experience62

What does a utilization coordinator do?

Utilization coordinators are healthcare professionals who coordinate the effective use of health care services as well as review the medical care of inpatient hospitalizations. These coordinators are required to provide scheduling conflict information to their supervisors to alleviate any potential issues with the schedules of physicians that would interrupt patient care. They must provide information education to nursing and medical staff about the issues of utilization. Utilization coordinators must also perform clerical duties and utilize customized data entry programs to assist the claims department with data entry of claims.

What does a medical office administrator do?

A medical office administrator is responsible for performing administrative and clerical duties within a health care institution, supplying physicians and medical professionals with patients' information, and coordinating with insurance companies. Medical office administrators handle the information and data management system to ensure the accuracy of patients' details, medical history, and treatment plans. They also schedule doctor appointments and cancellations, as well as monitoring the inventory of medical supplies. A medical office administrator submits payment reports, respond to patients' inquiries and concerns, and process billing disputes.

Utilization coordinator vs medical office administrator salary

Utilization coordinators and medical office administrators have different pay scales, as shown below.

Utilization CoordinatorMedical Office Administrator
Average salary$47,791$34,252
Salary rangeBetween $35,000 And $63,000Between $27,000 And $41,000
Highest paying CityEverett, WAAnchorage, AK
Highest paying stateMassachusettsAlaska
Best paying companyLoudoun WaterUniversity of California, Berkeley
Best paying industryConstructionHealth Care

Differences between utilization coordinator and medical office administrator education

There are a few differences between a utilization coordinator and a medical office administrator in terms of educational background:

Utilization CoordinatorMedical Office Administrator
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 31%
Most common majorNursingHealth Care Administration
Most common college--

Utilization coordinator vs medical office administrator demographics

Here are the differences between utilization coordinators' and medical office administrators' demographics:

Utilization CoordinatorMedical Office Administrator
Average age4749
Gender ratioMale, 32.2% Female, 67.8%Male, 9.4% Female, 90.6%
Race ratioBlack or African American, 9.1% Unknown, 4.7% Hispanic or Latino, 19.3% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.6%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage8%9%

Differences between utilization coordinator and medical office administrator duties and responsibilities

Utilization coordinator example responsibilities.

  • Manage and coordinate authorization of denial letters and request for appeals with all levels of services.
  • Manage and coordinate the workload of the release team members and are responsible for organizing and hosting all production release windows.
  • Perform accurate verification of eligibility and benefits as well as advanced application of CPT, ICD-9 and ICD-10 codes.
  • Assign accurate ICD-9 and CPT codes to request services for referral and authorization processing.
  • Claim adjudication for assign HMO members.
  • Provide orientation to pre-certification process for HMO, PPO, and POS members.
  • Show more

Medical office administrator example responsibilities.

  • Re-Evaluat & improve policy manual, develop standards for HIPPA, OSHA, manage care, billing and medical compliance.
  • Facilitate client relationships and manage surgery schedules, financial consultations, follow up care and ongoing maintenance.
  • Used knowledge of medical procedures and customer service, record medical histories and schedule patients for hospitalization and other procedures.
  • Scan new information such as daily progress notes, physical exams, labs and diagnostic testing into EMR.
  • Advise and counsel patient regarding food, fluid, medicine intake and restrictions prior to surgery including drop regime.
  • Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.
  • Show more

Utilization coordinator vs medical office administrator skills

Common utilization coordinator skills
  • Patients, 17%
  • Utilization Management, 11%
  • Patient Care, 8%
  • Medical Terminology, 6%
  • Data Entry, 5%
  • Utilization Review, 5%
Common medical office administrator skills
  • Patients, 21%
  • Patient Care, 10%
  • Customer Service, 8%
  • Insurance Verification, 5%
  • Phone Calls, 5%
  • Appointment Scheduling, 4%

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