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Virtual assistant vs administrative office assistant

The differences between virtual assistants and administrative office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a virtual assistant and an administrative office assistant. Additionally, a virtual assistant has an average salary of $39,915, which is higher than the $33,318 average annual salary of an administrative office assistant.

The top three skills for a virtual assistant include data entry, customer service and email management. The most important skills for an administrative office assistant are customer service, data entry, and phone calls.

Virtual assistant vs administrative office assistant overview

Virtual AssistantAdministrative Office Assistant
Yearly salary$39,915$33,318
Hourly rate$19.19$16.02
Growth rate-8%-8%
Number of jobs49,50881,528
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 46%
Average age5050
Years of experience22

What does a virtual assistant do?

Virtual Assistants are remote workers who work with clients that need assistance. They usually do administrative or clerical activities such as managing soft copies of a document, writing e-mail correspondences, managing calendars, scheduling appointments, and other activities. They manage the e-mail of their clients and respond to inquiries and other messages. They also manage phone calls by answering calls, taking messages, and dialing for their clients. Virtual Assistants may also be asked to handle travel-related tasks of their clients, such as creating itineraries, booking flights, and booking hotels.

What does an administrative office assistant do?

An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.

Virtual assistant vs administrative office assistant salary

Virtual assistants and administrative office assistants have different pay scales, as shown below.

Virtual AssistantAdministrative Office Assistant
Average salary$39,915$33,318
Salary rangeBetween $29,000 And $54,000Between $25,000 And $43,000
Highest paying CityWashington, DCSacramento, CA
Highest paying stateHawaiiHawaii
Best paying companyIBMBuckley King
Best paying industryProfessionalGovernment

Differences between virtual assistant and administrative office assistant education

There are a few differences between a virtual assistant and an administrative office assistant in terms of educational background:

Virtual AssistantAdministrative Office Assistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Virtual assistant vs administrative office assistant demographics

Here are the differences between virtual assistants' and administrative office assistants' demographics:

Virtual AssistantAdministrative Office Assistant
Average age5050
Gender ratioMale, 12.4% Female, 87.6%Male, 14.7% Female, 85.3%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between virtual assistant and administrative office assistant duties and responsibilities

Virtual assistant example responsibilities.

  • Organize and manage client's social media using Hootsuite.
  • Manage payments and receipts in QuickBooks, manage bank deposits.
  • Manage the LinkedIn account and network of a human resources professional.
  • Assist in managing client accounts via twitter, Facebook, and link in.
  • Manage emails, voice mail, Skype, chat, and twitter correspondence.
  • Manage social media pages as well as the business Facebook page and group page.
  • Show more

Administrative office assistant example responsibilities.

  • Develop and manage external financial relationships between clients and the IRS.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
  • Dust offices and clean windows and doors.
  • Update information in CATT database, as well as make appointments for therapists and psychiatrists in Sharepoint.
  • Create electronic filing system to alleviate paper copies and recruit fellow co-workers to get on board with SharePoint.
  • Show more

Virtual assistant vs administrative office assistant skills

Common virtual assistant skills
  • Data Entry, 9%
  • Customer Service, 8%
  • Email Management, 8%
  • Booking, 7%
  • Website Maintenance, 6%
  • Zoom, 6%
Common administrative office assistant skills
  • Customer Service, 14%
  • Data Entry, 13%
  • Phone Calls, 7%
  • Payroll, 5%
  • PowerPoint, 4%
  • Database Management, 4%

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