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Virtual assistant vs assistant

The differences between virtual assistants and assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a virtual assistant and an assistant. Additionally, a virtual assistant has an average salary of $39,915, which is higher than the $37,363 average annual salary of an assistant.

The top three skills for a virtual assistant include data entry, customer service and email management. The most important skills for an assistant are patients, customer service, and patient care.

Virtual assistant vs assistant overview

Virtual AssistantAssistant
Yearly salary$39,915$37,363
Hourly rate$19.19$17.96
Growth rate-8%-8%
Number of jobs49,508557,900
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does a virtual assistant do?

Virtual Assistants are remote workers who work with clients that need assistance. They usually do administrative or clerical activities such as managing soft copies of a document, writing e-mail correspondences, managing calendars, scheduling appointments, and other activities. They manage the e-mail of their clients and respond to inquiries and other messages. They also manage phone calls by answering calls, taking messages, and dialing for their clients. Virtual Assistants may also be asked to handle travel-related tasks of their clients, such as creating itineraries, booking flights, and booking hotels.

What does an assistant do?

An assistant intern is responsible for facilitating administrative and clerical tasks as assigned by the management. Assistant interns' duties include keeping records of meetings, receiving calls and handling customer inquiries, assisting on writing reports and data entry processing, cooperating and providing support for business events, and adhering to company policies and regulatory procedures. Successful assistant interns must have excellent time-management, multi-tasking, and communication skills. They must be a team player and fast-learner to handle various tasks in the corporate industry.

Virtual assistant vs assistant salary

Virtual assistants and assistants have different pay scales, as shown below.

Virtual AssistantAssistant
Average salary$39,915$37,363
Salary rangeBetween $29,000 And $54,000Between $16,000 And $82,000
Highest paying CityWashington, DCBoston, MA
Highest paying stateHawaiiMassachusetts
Best paying companyIBMLatham & Watkins
Best paying industryProfessionalEducation

Differences between virtual assistant and assistant education

There are a few differences between a virtual assistant and an assistant in terms of educational background:

Virtual AssistantAssistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Virtual assistant vs assistant demographics

Here are the differences between virtual assistants' and assistants' demographics:

Virtual AssistantAssistant
Average age5050
Gender ratioMale, 12.4% Female, 87.6%Male, 40.7% Female, 59.3%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between virtual assistant and assistant duties and responsibilities

Virtual assistant example responsibilities.

  • Organize and manage client's social media using Hootsuite.
  • Manage payments and receipts in QuickBooks, manage bank deposits.
  • Manage the LinkedIn account and network of a human resources professional.
  • Assist in managing client accounts via twitter, Facebook, and link in.
  • Manage emails, voice mail, Skype, chat, and twitter correspondence.
  • Manage social media pages as well as the business Facebook page and group page.
  • Show more

Assistant example responsibilities.

  • Manage circulations, including educational textbooks and DVDS, video technology and supplies.
  • Manage branches providing information technology support, logistics, training and operational support.
  • Manage company's twitter account and communicate with multiple physical therapy providers around the country
  • Optimize productivity in prioritizing and managing special projects, PowerPoint presentations for classes, and proctore exams for undergraduate classes.
  • Assist in jewelry design and assembly, manage company Facebook page, participate in wholesale buying, and manage retail inventory
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Show more

Virtual assistant vs assistant skills

Common virtual assistant skills
  • Data Entry, 9%
  • Customer Service, 8%
  • Email Management, 8%
  • Booking, 7%
  • Website Maintenance, 6%
  • Zoom, 6%
Common assistant skills
  • Patients, 27%
  • Customer Service, 13%
  • Patient Care, 8%
  • CPR, 5%
  • Sales Floor, 5%
  • Scheduling Appointments, 3%

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