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Virtual assistant vs billing assistant

The differences between virtual assistants and billing assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a virtual assistant and a billing assistant. Additionally, a virtual assistant has an average salary of $39,915, which is higher than the $33,745 average annual salary of a billing assistant.

The top three skills for a virtual assistant include data entry, customer service and email management. The most important skills for a billing assistant are patients, data entry, and medicaid.

Virtual assistant vs billing assistant overview

Virtual AssistantBilling Assistant
Yearly salary$39,915$33,745
Hourly rate$19.19$16.22
Growth rate-8%-3%
Number of jobs49,50834,070
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 40%
Average age5046
Years of experience22

What does a virtual assistant do?

Virtual Assistants are remote workers who work with clients that need assistance. They usually do administrative or clerical activities such as managing soft copies of a document, writing e-mail correspondences, managing calendars, scheduling appointments, and other activities. They manage the e-mail of their clients and respond to inquiries and other messages. They also manage phone calls by answering calls, taking messages, and dialing for their clients. Virtual Assistants may also be asked to handle travel-related tasks of their clients, such as creating itineraries, booking flights, and booking hotels.

What does a billing assistant do?

A billing assistant is primarily in charge of performing support tasks to maintain smooth billing operations in an establishment. Their responsibilities typically include preparing and processing invoices for clients, sending billing adjustments, printing and reviewing invoices and billings, receiving payments, and monitoring delinquent invoices, sending reminders as necessary. They may also close and balance payments, calculate discounts, and maintain records of all transactions. Moreover, a billing assistant must be alert and proactive for any errors and inconsistencies, dealing with them accordingly.

Virtual assistant vs billing assistant salary

Virtual assistants and billing assistants have different pay scales, as shown below.

Virtual AssistantBilling Assistant
Average salary$39,915$33,745
Salary rangeBetween $29,000 And $54,000Between $27,000 And $41,000
Highest paying CityWashington, DCBaltimore, MD
Highest paying stateHawaiiWashington
Best paying companyIBMUniversity of California, Berkeley
Best paying industryProfessionalTechnology

Differences between virtual assistant and billing assistant education

There are a few differences between a virtual assistant and a billing assistant in terms of educational background:

Virtual AssistantBilling Assistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityStanford University

Virtual assistant vs billing assistant demographics

Here are the differences between virtual assistants' and billing assistants' demographics:

Virtual AssistantBilling Assistant
Average age5046
Gender ratioMale, 12.4% Female, 87.6%Male, 14.2% Female, 85.8%
Race ratioBlack or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%Black or African American, 10.2% Unknown, 4.3% Hispanic or Latino, 22.0% Asian, 6.8% White, 55.9% American Indian and Alaska Native, 0.8%
LGBT Percentage6%7%

Differences between virtual assistant and billing assistant duties and responsibilities

Virtual assistant example responsibilities.

  • Organize and manage client's social media using Hootsuite.
  • Manage payments and receipts in QuickBooks, manage bank deposits.
  • Manage the LinkedIn account and network of a human resources professional.
  • Assist in managing client accounts via twitter, Facebook, and link in.
  • Manage emails, voice mail, Skype, chat, and twitter correspondence.
  • Manage social media pages as well as the business Facebook page and group page.
  • Show more

Billing assistant example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Post insurance payments, explain patient what the EOB is about, collect payments from patients.
  • Communicate annual contracting, CPT, and ICD-9 yearly changes to doctor's offices by creation of formal notification.
  • Experience with billing systems and practices with CPT coding, ICD-9, and usages of coding for productive billing.
  • Bill insurance companies using ICD-9 coding.
  • Used denial reason codes on paper & electronic EOB in EMR/EHR software to examine denials.
  • Show more

Virtual assistant vs billing assistant skills

Common virtual assistant skills
  • Data Entry, 9%
  • Customer Service, 8%
  • Email Management, 8%
  • Booking, 7%
  • Website Maintenance, 6%
  • Zoom, 6%
Common billing assistant skills
  • Patients, 21%
  • Data Entry, 11%
  • Medicaid, 5%
  • Patient Accounts, 4%
  • CPT, 3%
  • Front Desk, 3%

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