Visitor services representative vs client representative

The differences between visitor services representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a visitor services representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $30,529 average annual salary of a visitor services representative.

The top three skills for a visitor services representative include visitor services, customer service and phone calls. The most important skills for a client representative are customer service, phone calls, and client accounts.

Visitor services representative vs client representative overview

	Visitor Services Representative	Client Representative
Yearly salary	$30,529	$41,785
Hourly rate	$14.68	$20.09
Growth rate	-4%	-4%
Number of jobs	150,255	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does a visitor services representative do?

A visitor services representative is usually the first contact for visitors in entertainment centers, including museums and tourist centers, and they have an important role to play in ensuring visitors have a great experience. In this role, they should be comfortable working in a fast-paced environment. They perform a range of duties, like selling or validating tickets to visitors, providing quality customer service delivery over the phone and in person, and welcoming patrons or tours that come to visit the museum.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Visitor services representative vs client representative salary

Visitor services representatives and client representatives have different pay scales, as shown below.

	Visitor Services Representative	Client Representative
Average salary	$30,529	$41,785
Salary range	Between $24,000 And $37,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between visitor services representative and client representative education

There are a few differences between a visitor services representative and a client representative in terms of educational background:

	Visitor Services Representative	Client Representative
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 61%
Most common major	Fine Arts	Business
Most common college	-	-

Visitor services representative vs client representative demographics

Here are the differences between visitor services representatives' and client representatives' demographics:

	Visitor Services Representative	Client Representative
Average age	40	40
Gender ratio	Male, 32.0% Female, 68.0%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 12.2% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.6% White, 54.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between visitor services representative and client representative duties and responsibilities

Visitor services representative example responsibilities.

Manage Facebook and patient communication programs.
Monitor CCTV system to grant access to building
Coordinate and monitor services need by the individual/ family according to the IFSP.
Usher special VIP events and work as a guide to art exhibitions at the pavilions.
Verify medicaid waive eligibility for non-emergency transportation.
Process payments using the accounting software QuickBooks.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Visitor services representative vs client representative skills

Common visitor services representative skills

Visitor Services, 29%
Customer Service, 16%
Phone Calls, 10%
Membership Sales, 9%
Museum Visitors, 4%
Front Desk, 4%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

Visitor Services Representative vs. similar jobs

Visitor Services Representative related careers

Visitor Services Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Visitor Services Representative
Visitor Services Representative vs Client Representative

Updated January 8, 2025

Browse office and administrative jobs