Will-call coordinator vs transportation supervisor

Differences between will-call coordinator and transportation supervisor duties and responsibilities

Will-call coordinator example responsibilities.

• Utilize TMS to actively manage on-time performance and automation objectives
• Provide assistance to patients how to place order for meals and explain dietary restrictions if need.
• Coordinate communication between patients, family members, medical and administrative staff, or regulatory agencies.
• Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
• Use TCS and CMS software for forecasting call volume.
• Receive booking requests from clients by EDI, email or phone and coordinate needed shipping dates with steamship carriers.
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Transportation supervisor example responsibilities.

• Manage relationships with outside FTL and LTL carriers to secure the best transportation rates for warehouse customer's.
• Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
• Create and lead a team of internal and external partners to move land invoices from paper transmission to electronic EDI transmission.
• Charge with managing contracts for non-emergency and emergency transportation of Medicaid and Medicare members.
• Manage inventory of inbound ocean containers, coordinate and schedule TL operations, supervise yard hostlers and manage outbound trailer traffic.
• Coordinate with medical clinicians to identify veterans in need of transportation services.
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