Account manager and customer service manager vs customer account manager

The differences between account manager and customer service managers and customer account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account manager and customer service manager and a customer account manager. Additionally, a customer account manager has an average salary of $45,951, which is higher than the $34,676 average annual salary of an account manager and customer service manager.

The top three skills for an account manager and customer service manager include account management, purchase orders and customer accounts. The most important skills for a customer account manager are customer service, customer accounts, and CRM.

Account manager and customer service manager vs customer account manager overview

	Account Manager And Customer Service Manager	Customer Account Manager
Yearly salary	$34,676	$45,951
Hourly rate	$16.67	$22.09
Growth rate	-4%	8%
Number of jobs	102,595	110,138
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

Account manager and customer service manager vs customer account manager salary

Account manager and customer service managers and customer account managers have different pay scales, as shown below.

	Account Manager And Customer Service Manager	Customer Account Manager
Average salary	$34,676	$45,951
Salary range	Between $24,000 And $49,000	Between $29,000 And $72,000
Highest paying City	-	New York, NY
Highest paying state	-	Alaska
Best paying company	-	Mouser Electronics
Best paying industry	-	Technology

Differences between account manager and customer service manager and customer account manager education

There are a few differences between an account manager and customer service manager and a customer account manager in terms of educational background:

	Account Manager And Customer Service Manager	Customer Account Manager
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Account manager and customer service manager vs customer account manager demographics

Here are the differences between account manager and customer service managers' and customer account managers' demographics:

	Account Manager And Customer Service Manager	Customer Account Manager
Average age	47	47
Gender ratio	Male, 29.1% Female, 70.9%	Male, 59.4% Female, 40.6%
Race ratio	Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between account manager and customer service manager and customer account manager duties and responsibilities

Account manager and customer service manager example responsibilities.

Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
Travele to customer locations to implement ERP software and train end-users.
Create and maintain the Columbus and Charleston branch websites and Facebook pages.
Develop a working knowledge of the healthcare provider community and major influencing factors on their business environment.
Work with individual HealthInsight program staff to identify opportunities to develop and expand relationships with healthcare providers.
Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.

Customer account manager example responsibilities.

Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
Enter invoices into QuickBooks from carrier that is delivering material to destination.
Take orders from customer, enter into QuickBooks, send customers order confirmation.

Account manager and customer service manager vs customer account manager skills

Common account manager and customer service manager skills

Account Management, 11%
Purchase Orders, 6%
Customer Accounts, 5%
Vendor Invoices, 5%
Payroll, 5%
Customer Satisfaction, 5%

Common customer account manager skills

Customer Service, 26%
Customer Accounts, 17%
CRM, 10%
Collections Process, 8%
Persuasion, 8%
Customer Retention, 7%

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Account Manager And Customer Service Manager
Account Manager And Customer Service Manager vs Customer Account Manager

Updated January 8, 2025

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