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The differences between account specialists and customer account executives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an account specialist and a customer account executive. Additionally, a customer account executive has an average salary of $61,741, which is higher than the $42,586 average annual salary of an account specialist.
The top three skills for an account specialist include customer service, patients and account management. The most important skills for a customer account executive are quality customer service, customer accounts, and inbound calls.
| Account Specialist | Customer Account Executive | |
| Yearly salary | $42,586 | $61,741 |
| Hourly rate | $20.47 | $29.68 |
| Growth rate | -8% | -4% |
| Number of jobs | 116,010 | 277,757 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Average age | 46 | 40 |
| Years of experience | 12 | 12 |
An account specialist is responsible for reaching out to customers or potential clients through calls, emails, and other forms of correspondence to secure sales and strengthen business relations. An account specialist may also perform other tasks such as arranging appointment schedules with clients, providing price quotes and responding to further inquiries, process orders, generating sales leads, and handling complaints and resolving issues. Furthermore, an account specialist may also be involved in developing strategies, finding new opportunities, producing and completing necessary documents, and preparing reports, all in adherence to the company's policies and regulations.
The role of account executives is to support both new and existing client accounts. They are responsible for building and maintaining positive relationships with new and existing clients. They are often the point of contact for brand teams and clients. They are expected to fulfill other duties and responsibilities, which include developing new business prospects, designing and maintaining account plans for clients, and coordinating account activities. To become a successful account executive, you should have excellent strategic planning skills, solid sales skills, and attention to detail.
Account specialists and customer account executives have different pay scales, as shown below.
| Account Specialist | Customer Account Executive | |
| Average salary | $42,586 | $61,741 |
| Salary range | Between $28,000 And $62,000 | Between $26,000 And $143,000 |
| Highest paying City | Washington, DC | Boston, MA |
| Highest paying state | Virginia | Alaska |
| Best paying company | Microsoft | Okta |
| Best paying industry | Finance | Telecommunication |
There are a few differences between an account specialist and a customer account executive in terms of educational background:
| Account Specialist | Customer Account Executive | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between account specialists' and customer account executives' demographics:
| Account Specialist | Customer Account Executive | |
| Average age | 46 | 40 |
| Gender ratio | Male, 32.2% Female, 67.8% | Male, 40.6% Female, 59.4% |
| Race ratio | Black or African American, 13.2% Unknown, 4.1% Hispanic or Latino, 17.8% Asian, 3.7% White, 60.8% American Indian and Alaska Native, 0.5% | Black or African American, 14.5% Unknown, 5.3% Hispanic or Latino, 17.6% Asian, 6.8% White, 55.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 7% |