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Account supervisor vs customer account manager

The differences between account supervisors and customer account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an account supervisor and a customer account manager. Additionally, an account supervisor has an average salary of $83,760, which is higher than the $45,951 average annual salary of a customer account manager.

The top three skills for an account supervisor include customer service, digital marketing and project management. The most important skills for a customer account manager are customer service, customer accounts, and CRM.

Account supervisor vs customer account manager overview

Account SupervisorCustomer Account Manager
Yearly salary$83,760$45,951
Hourly rate$40.27$22.09
Growth rate5%8%
Number of jobs98,661110,138
Job satisfaction--
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 56%
Average age4747
Years of experience66

What does an account supervisor do?

The primary job of accounting supervisors is to manage the daily operations of a company's accounting department. They are responsible for leading a team of accountants and overseeing the company's marketing strategies and campaigns. Other responsibilities include managing all the company's financial activities, developing and enforcing strategic business plans, and generating and maintaining account documentation and reports. As an accounting supervisor, you will also organize training for account coordinators and account managers and ensure compliance with government regulations and policies.

What does a customer account manager do?

Customer Account Managers are employees who specialize in keeping good, professional relationships with the company's clients. They are assigned specific customers and key clients to manage. Customer account managers are in charge of maintaining the customers' loyalty. As such, customer account managers are expected to provide first-class service to their customers. This includes providing them special promotions related to the company's services, keeping special communication lines for client concerns, and expediting client requests. They ensure that their customers receive their product or service requests on time and in good condition.

Account supervisor vs customer account manager salary

Account supervisors and customer account managers have different pay scales, as shown below.

Account SupervisorCustomer Account Manager
Average salary$83,760$45,951
Salary rangeBetween $63,000 And $111,000Between $29,000 And $72,000
Highest paying CityPortland, ORNew York, NY
Highest paying stateOregonAlaska
Best paying companyWassermanMouser Electronics
Best paying industryFinanceTechnology

Differences between account supervisor and customer account manager education

There are a few differences between an account supervisor and a customer account manager in terms of educational background:

Account SupervisorCustomer Account Manager
Most common degreeBachelor's Degree, 76%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaCalifornia State University - Bakersfield

Account supervisor vs customer account manager demographics

Here are the differences between account supervisors' and customer account managers' demographics:

Account SupervisorCustomer Account Manager
Average age4747
Gender ratioMale, 43.0% Female, 57.0%Male, 59.4% Female, 40.6%
Race ratioBlack or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 18.3% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 17.7% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between account supervisor and customer account manager duties and responsibilities

Account supervisor example responsibilities.

  • Lead and manage the strategy, development, production and distribution of global digital retail POS kits for Intel.
  • Manage internal channel teams and their respective campaigns in PPC, SEO, PPI, email and media.
  • Lead site re-designs and CRM programs for HomeAgain and Sanofi-Aventis to evolve from flat product centric portals to consumer centric experiences.
  • Manage the coordination and preparation of all statutory/regulatory and GAAP reporting.
  • Develop and manage accounts for start-up healthcare intelligence company targeting major pharmaceutical companies.
  • Manage day-to-day activity of client relate projects including IP voice, MPLS infrastructures and CPE implementations in a deadline-orient high-pressure environment.
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Customer account manager example responsibilities.

  • Lead project of reducing checks process by leveraging ACH payments resulting in a savings on head count.
  • Manage inventory logistics which includes coordinating inventory levels with production schedules and international delivery deadlines.
  • Assist in managing transaction logistics including quote comparison, term negotiation, facilitation and arrangement of delivery of automobiles to customers.
  • Decrease staff time (and payroll) with customer issues by launching CRM and leading regional implementation and training.
  • Enter invoices into QuickBooks from carrier that is delivering material to destination.
  • Take orders from customer, enter into QuickBooks, send customers order confirmation.
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Account supervisor vs customer account manager skills

Common account supervisor skills
  • Customer Service, 8%
  • Digital Marketing, 8%
  • Project Management, 7%
  • Account Management, 7%
  • Direct Reports, 4%
  • Client Facing, 4%
Common customer account manager skills
  • Customer Service, 26%
  • Customer Accounts, 17%
  • CRM, 10%
  • Collections Process, 8%
  • Persuasion, 8%
  • Customer Retention, 7%

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