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Admissions clerk vs front office clerk

The differences between admissions clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an admissions clerk and a front office clerk. Additionally, an admissions clerk has an average salary of $31,980, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for an admissions clerk include patients, data entry and customer service. The most important skills for a front office clerk are patients, check-in, and data entry.

Admissions clerk vs front office clerk overview

Admissions ClerkFront Office Clerk
Yearly salary$31,980$31,051
Hourly rate$15.38$14.93
Growth rate-5%-5%
Number of jobs123,555163,789
Job satisfaction--
Most common degreeBachelor's Degree, 29%Associate Degree, 28%
Average age4747
Years of experience22

What does an admissions clerk do?

An admissions clerk caters to all incoming customers, applicants, or patients in a facility. Their primary job is to handle the personal data of those customers, applicants, or patients. They are responsible for communicating this data to their organization's faculty and management, as well as ensuring data security. On a secondary basis, an admissions clerk is responsible for addressing the needs or inquiries of the customers, applicants, or patients they serve. For this position, it is necessary to have strong customer service skills, strong communication skills, and strong problem-solving abilities.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Admissions clerk vs front office clerk salary

Admissions clerks and front office clerks have different pay scales, as shown below.

Admissions ClerkFront Office Clerk
Average salary$31,980$31,051
Salary rangeBetween $24,000 And $41,000Between $25,000 And $37,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Limbach
Best paying industry-Government

Differences between admissions clerk and front office clerk education

There are a few differences between an admissions clerk and a front office clerk in terms of educational background:

Admissions ClerkFront Office Clerk
Most common degreeBachelor's Degree, 29%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Admissions clerk vs front office clerk demographics

Here are the differences between admissions clerks' and front office clerks' demographics:

Admissions ClerkFront Office Clerk
Average age4747
Gender ratioMale, 12.7% Female, 87.3%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 12.7% Unknown, 4.3% Hispanic or Latino, 19.3% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between admissions clerk and front office clerk duties and responsibilities

Admissions clerk example responsibilities.

  • Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
  • Register patients via ambulances and lobby registration.
  • Utilize ICD-9 and CPT-4 coding in admitting patients and pre-certifications/authorizations for admissions and procedures.
  • Interview incoming patients or representatives and enter information require for admission and emergency department registration into the computer.
  • Interpret institutes regulations and charges to patients and/or family members, obtaining necessary information and signatures where necessary.
  • Maintain communications with physicians' offices and unit secretaries/nursing coordinator to ensure bed placement of direct admissions and in-patient surgery candidates.
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Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
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Admissions clerk vs front office clerk skills

Common admissions clerk skills
  • Patients, 42%
  • Data Entry, 7%
  • Customer Service, 4%
  • Insurance Forms, 3%
  • Computer System, 3%
  • Patient Demographics, 3%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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