Admissions clerk vs patient liaison

The differences between admissions clerks and patient liaisons can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an admissions clerk, becoming a patient liaison takes usually requires 2-4 years. Additionally, a patient liaison has an average salary of $32,314, which is higher than the $31,980 average annual salary of an admissions clerk.

The top three skills for an admissions clerk include patients, data entry and customer service. The most important skills for a patient liaison are patients, customer service, and medical terminology.

Admissions clerk vs patient liaison overview

	Admissions Clerk	Patient Liaison
Yearly salary	$31,980	$32,314
Hourly rate	$15.38	$15.54
Growth rate	-5%	-4%
Number of jobs	123,555	84,302
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 51%
Average age	47	40
Years of experience	2	4

What does an admissions clerk do?

An admissions clerk caters to all incoming customers, applicants, or patients in a facility. Their primary job is to handle the personal data of those customers, applicants, or patients. They are responsible for communicating this data to their organization's faculty and management, as well as ensuring data security. On a secondary basis, an admissions clerk is responsible for addressing the needs or inquiries of the customers, applicants, or patients they serve. For this position, it is necessary to have strong customer service skills, strong communication skills, and strong problem-solving abilities.

What does a patient liaison do?

Patient Liaisons are intermediaries addressing concerns on behalf of patients and families working in tandem with the hospital administrator. They are responsible for gathering data regarding patient care issues and inquiries, assessing patient well-being, suggesting improvements, and interpreting hospital service, policies, and procedures to patients and families. Patient Liaisons also work to educate health care professionals in humanizing the hospital experience for patients. They work in a hospital, clinic, nursing home, or programs related to public health.

Admissions clerk vs patient liaison salary

Admissions clerks and patient liaisons have different pay scales, as shown below.

	Admissions Clerk	Patient Liaison
Average salary	$31,980	$32,314
Salary range	Between $24,000 And $41,000	Between $24,000 And $42,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Health Care

Differences between admissions clerk and patient liaison education

There are a few differences between an admissions clerk and a patient liaison in terms of educational background:

	Admissions Clerk	Patient Liaison
Most common degree	Bachelor's Degree, 29%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Admissions clerk vs patient liaison demographics

Here are the differences between admissions clerks' and patient liaisons' demographics:

	Admissions Clerk	Patient Liaison
Average age	47	40
Gender ratio	Male, 12.7% Female, 87.3%	Male, 16.2% Female, 83.8%
Race ratio	Black or African American, 12.7% Unknown, 4.3% Hispanic or Latino, 19.3% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.9%	Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 20.1% Asian, 6.9% White, 55.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between admissions clerk and patient liaison duties and responsibilities

Admissions clerk example responsibilities.

Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
Register patients via ambulances and lobby registration.
Utilize ICD-9 and CPT-4 coding in admitting patients and pre-certifications/authorizations for admissions and procedures.
Interview incoming patients or representatives and enter information require for admission and emergency department registration into the computer.
Interpret institutes regulations and charges to patients and/or family members, obtaining necessary information and signatures where necessary.
Maintain communications with physicians' offices and unit secretaries/nursing coordinator to ensure bed placement of direct admissions and in-patient surgery candidates.

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Patient liaison example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Conduct all insurance verification and obtain authorization to treat sub-acute rehabilitation patients.
Attend Michigan state eligibility hearings, when necessary to assist and gain Medicaid disability benefits for patients.
Interview patients of hospital facility to obtain necessary documentation to secure Medicaid coverage as payment of inpatient hospital charges.
Set up payment plan, verify personal information per HIPAA guidelines.
Respect and maintain HIPPA and patient confidentiality and dignity of patients at all times.

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Admissions clerk vs patient liaison skills

Common admissions clerk skills

Patients, 42%
Data Entry, 7%
Customer Service, 4%
Insurance Forms, 3%
Computer System, 3%
Patient Demographics, 3%

Common patient liaison skills

Patients, 37%
Customer Service, 16%
Medical Terminology, 4%
Health System, 3%
HIPAA, 3%
Surgery, 2%

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Updated January 8, 2025

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