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Admissions clerk vs registration representative

The differences between admissions clerks and registration representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an admissions clerk, becoming a registration representative takes usually requires 2-4 years. Additionally, a registration representative has an average salary of $34,021, which is higher than the $31,980 average annual salary of an admissions clerk.

The top three skills for an admissions clerk include patients, data entry and customer service. The most important skills for a registration representative are patients, medical terminology, and patient care.

Admissions clerk vs registration representative overview

Admissions ClerkRegistration Representative
Yearly salary$31,980$34,021
Hourly rate$15.38$16.36
Growth rate-5%-4%
Number of jobs123,555118,803
Job satisfaction--
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 35%
Average age4740
Years of experience24

What does an admissions clerk do?

An admissions clerk caters to all incoming customers, applicants, or patients in a facility. Their primary job is to handle the personal data of those customers, applicants, or patients. They are responsible for communicating this data to their organization's faculty and management, as well as ensuring data security. On a secondary basis, an admissions clerk is responsible for addressing the needs or inquiries of the customers, applicants, or patients they serve. For this position, it is necessary to have strong customer service skills, strong communication skills, and strong problem-solving abilities.

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Admissions clerk vs registration representative salary

Admissions clerks and registration representatives have different pay scales, as shown below.

Admissions ClerkRegistration Representative
Average salary$31,980$34,021
Salary rangeBetween $24,000 And $41,000Between $26,000 And $42,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-UMass Memorial Health
Best paying industry-Health Care

Differences between admissions clerk and registration representative education

There are a few differences between an admissions clerk and a registration representative in terms of educational background:

Admissions ClerkRegistration Representative
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Admissions clerk vs registration representative demographics

Here are the differences between admissions clerks' and registration representatives' demographics:

Admissions ClerkRegistration Representative
Average age4740
Gender ratioMale, 12.7% Female, 87.3%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 12.7% Unknown, 4.3% Hispanic or Latino, 19.3% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.9%Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage6%7%

Differences between admissions clerk and registration representative duties and responsibilities

Admissions clerk example responsibilities.

  • Manage an adjoining veterinary supply shop that sell medications, animal food and pet equipment.
  • Register patients via ambulances and lobby registration.
  • Utilize ICD-9 and CPT-4 coding in admitting patients and pre-certifications/authorizations for admissions and procedures.
  • Interview incoming patients or representatives and enter information require for admission and emergency department registration into the computer.
  • Interpret institutes regulations and charges to patients and/or family members, obtaining necessary information and signatures where necessary.
  • Maintain communications with physicians' offices and unit secretaries/nursing coordinator to ensure bed placement of direct admissions and in-patient surgery candidates.
  • Show more

Registration representative example responsibilities.

  • Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
  • Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
  • Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
  • Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
  • Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
  • Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.
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Admissions clerk vs registration representative skills

Common admissions clerk skills
  • Patients, 42%
  • Data Entry, 7%
  • Customer Service, 4%
  • Insurance Forms, 3%
  • Computer System, 3%
  • Patient Demographics, 3%
Common registration representative skills
  • Patients, 25%
  • Medical Terminology, 10%
  • Patient Care, 6%
  • Customer Service, 6%
  • Health Insurance, 5%
  • Patient Registration, 4%

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