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The differences between advanced technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an advanced technician and an information technology/support technician. Additionally, an advanced technician has an average salary of $49,302, which is higher than the $45,591 average annual salary of an information technology/support technician.
The top three skills for an advanced technician include patients, patient care and customer service. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Advanced Technician | Information Technology/Support Technician | |
| Yearly salary | $49,302 | $45,591 |
| Hourly rate | $23.70 | $21.92 |
| Growth rate | 10% | 10% |
| Number of jobs | 78,364 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An advanced technician ensures that all tools, software, networks, and systems used in a company perform properly and adhere to policies and regulations. Their job is to monitor all company processes and to provide suggestions for improvements. An advanced technician must have a profound knowledge of all company systems as well as strong organizational skills.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Advanced technicians and information technology/support technicians have different pay scales, as shown below.
| Advanced Technician | Information Technology/Support Technician | |
| Average salary | $49,302 | $45,591 |
| Salary range | Between $29,000 And $82,000 | Between $31,000 And $66,000 |
| Highest paying City | Manteca, CA | San Francisco, CA |
| Highest paying state | Rhode Island | Pennsylvania |
| Best paying company | General Electric | Microsoft |
| Best paying industry | Telecommunication | Technology |
There are a few differences between an advanced technician and an information technology/support technician in terms of educational background:
| Advanced Technician | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between advanced technicians' and information technology/support technicians' demographics:
| Advanced Technician | Information Technology/Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.3% Female, 26.7% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |