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Air support operations operator vs support associate

The differences between air support operations operators and support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an air support operations operator and a support associate. Additionally, a support associate has an average salary of $47,039, which is higher than the $36,243 average annual salary of an air support operations operator.

The top three skills for an air support operations operator include customer service, management system and inventory control. The most important skills for a support associate are sales floor, computer system, and POS.

Air support operations operator vs support associate overview

Air Support Operations OperatorSupport Associate
Yearly salary$36,243$47,039
Hourly rate$17.42$22.61
Growth rate10%10%
Number of jobs149,923100,892
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does an air support operations operator do?

An air support operations operator has a variety of duties and responsibilities. These include managing the development and execution of some business processes and procedures, providing technical support to end-users such as monitoring computer configurations and diagnosing and repairing computer problems, and facilitating various tasks using UNIX and scripting language. Additionally, you will be responsible for coordinating the set-up of new staff in operating systems and payroll, monitoring logistics readiness, and coordinating work teams and planned activities. As an air support operations operator, you will also be responsible for maintaining strong customer relationships.

What does a support associate do?

The primary role of sales support associates is to help sales staff and customers during the sales process. A sales support associate also performs other tasks that include maintaining positive customer relations, responding to customers' requests for quotes, information, and specifications, and, initiating contact with prospective customers. They are also responsible for coordinating proposals, sales literature production, and presentations. Requirements for this position include a high school diploma or general education development, administrative and communication skills, and organizational skills.

Air support operations operator vs support associate salary

Air support operations operators and support associates have different pay scales, as shown below.

Air Support Operations OperatorSupport Associate
Average salary$36,243$47,039
Salary rangeBetween $24,000 And $54,000Between $26,000 And $83,000
Highest paying CityLakewood, NJJersey City, NJ
Highest paying stateDelawareNew Jersey
Best paying companyMetaApollo Global Management
Best paying industryMedia-

Differences between air support operations operator and support associate education

There are a few differences between an air support operations operator and a support associate in terms of educational background:

Air Support Operations OperatorSupport Associate
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Air support operations operator vs support associate demographics

Here are the differences between air support operations operators' and support associates' demographics:

Air Support Operations OperatorSupport Associate
Average age4242
Gender ratioMale, 60.9% Female, 39.1%Male, 36.7% Female, 63.3%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between air support operations operator and support associate duties and responsibilities

Air support operations operator example responsibilities.

  • Lead testing for all new store openings to ensure all POS and systems which support the retail team are fully operational.
  • Advise client management on data manipulation strategy to implement SQL reports via SharePoint.
  • Support and troubleshoot the MPE system.
  • Experience with SQL store procedures and tables.
  • Prepare IRS files and transmit to the IRS.
  • Used scripting language and UNIX to facilitate various tasks.
  • Show more

Support associate example responsibilities.

  • Work involve managing departmental computer support for approximately 400 PC/MAC workstations and 8 servers, and to 80 faculty/staff.
  • Manage department flow by facilitating transportation of all patients to ancillary departments for testing.
  • Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
  • Provide personal care, treatment, and rehabilitation to individuals diagnose with mental retardation and/or developmental disabilities.
  • Provide tech support for apple phones.
  • Light Unix systems support and monthly data organization.
  • Show more

Air support operations operator vs support associate skills

Common air support operations operator skills
  • Customer Service, 29%
  • Management System, 11%
  • Inventory Control, 7%
  • Data Entry, 6%
  • Cranes, 4%
  • Windows, 4%
Common support associate skills
  • Sales Floor, 18%
  • Computer System, 13%
  • POS, 10%
  • Cleanliness, 8%
  • Stockroom Organization, 5%
  • Customer Inquiries, 4%

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