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Applications technician vs computer support technician

The differences between applications technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an applications technician and a computer support technician. Additionally, an applications technician has an average salary of $87,091, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for an applications technician include troubleshoot, technical support and customer satisfaction. The most important skills for a computer support technician are customer service, technical support, and computer support.

Applications technician vs computer support technician overview

Applications TechnicianComputer Support Technician
Yearly salary$87,091$41,852
Hourly rate$41.87$20.12
Growth rate10%10%
Number of jobs88,812121,180
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does an applications technician do?

Applications technicians are professionals who are responsible for providing technical support to the team that is involved in developing business systems applications. These technicians must possess understanding and knowledge in software applications so that they can help users by conducting software training and compiling training manuals. They are required to perform troubleshooting procedures for the propriety business applications and services of the company. Applications technicians must also conduct testing for development trials of their applications.

What does a computer support technician do?

A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.

Applications technician vs computer support technician salary

Applications technicians and computer support technicians have different pay scales, as shown below.

Applications TechnicianComputer Support Technician
Average salary$87,091$41,852
Salary rangeBetween $59,000 And $126,000Between $34,000 And $51,000
Highest paying CitySunnyvale, CALompoc, CA
Highest paying stateNew JerseyCalifornia
Best paying companyOccidental PetroleumLawrence Livermore National Laboratory
Best paying industryManufacturingManufacturing

Differences between applications technician and computer support technician education

There are a few differences between an applications technician and a computer support technician in terms of educational background:

Applications TechnicianComputer Support Technician
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 46%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Applications technician vs computer support technician demographics

Here are the differences between applications technicians' and computer support technicians' demographics:

Applications TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 67.7% Female, 32.3%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between applications technician and computer support technician duties and responsibilities

Applications technician example responsibilities.

  • Manage facility projects, produce facility reports preventive maintenance, work orders and administer maintenance program using CMMS and SCADA.
  • Manage paperwork associate with HVAC procedures.
  • Apply HTML and CSS skills to modify page content and its look and feel.
  • Create multiple spreadsheets for database and design site using PHP, HTML, and CSS.
  • Participate in a Unix to Linux migration, including the coordination of user testing to ensure a smoother transition.
  • Verify all patient information and prepare and explain radiology examinations to patients.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
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Applications technician vs computer support technician skills

Common applications technician skills
  • Troubleshoot, 9%
  • Technical Support, 9%
  • Customer Satisfaction, 8%
  • Java, 7%
  • Application Support, 7%
  • Data Entry, 4%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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