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The differences between applications technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an applications technician and a technician support tier. Additionally, an applications technician has an average salary of $87,091, which is higher than the $54,889 average annual salary of a technician support tier.
The top three skills for an applications technician include troubleshoot, technical support and customer satisfaction. The most important skills for a technician support tier are customer service, technical support, and phone calls.
| Applications Technician | Technician Support Tier | |
| Yearly salary | $87,091 | $54,889 |
| Hourly rate | $41.87 | $26.39 |
| Growth rate | 10% | 10% |
| Number of jobs | 88,812 | 109,671 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 37% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Applications technicians are professionals who are responsible for providing technical support to the team that is involved in developing business systems applications. These technicians must possess understanding and knowledge in software applications so that they can help users by conducting software training and compiling training manuals. They are required to perform troubleshooting procedures for the propriety business applications and services of the company. Applications technicians must also conduct testing for development trials of their applications.
A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
Applications technicians and technician support tiers have different pay scales, as shown below.
| Applications Technician | Technician Support Tier | |
| Average salary | $87,091 | $54,889 |
| Salary range | Between $59,000 And $126,000 | Between $38,000 And $78,000 |
| Highest paying City | Sunnyvale, CA | Benicia, CA |
| Highest paying state | New Jersey | New York |
| Best paying company | Occidental Petroleum | Scantron |
| Best paying industry | Manufacturing | Technology |
There are a few differences between an applications technician and a technician support tier in terms of educational background:
| Applications Technician | Technician Support Tier | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between applications technicians' and technician support tiers' demographics:
| Applications Technician | Technician Support Tier | |
| Average age | 42 | 42 |
| Gender ratio | Male, 67.7% Female, 32.3% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |