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The differences between assistant supervisors and center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant supervisor and a center supervisor. Additionally, an assistant supervisor has an average salary of $39,907, which is higher than the $39,359 average annual salary of a center supervisor.
The top three skills for an assistant supervisor include customer service, safety procedures and direct supervision. The most important skills for a center supervisor are develop recommendations, OSHA, and professional work.
| Assistant Supervisor | Center Supervisor | |
| Yearly salary | $39,907 | $39,359 |
| Hourly rate | $19.19 | $18.92 |
| Growth rate | - | 6% |
| Number of jobs | 32,901 | 99,942 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 58% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.
A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.
Assistant supervisors and center supervisors have different pay scales, as shown below.
| Assistant Supervisor | Center Supervisor | |
| Average salary | $39,907 | $39,359 |
| Salary range | Between $28,000 And $55,000 | Between $27,000 And $56,000 |
| Highest paying City | Rochester, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Emerson College | Gannett Fleming |
| Best paying industry | Government | Telecommunication |
There are a few differences between an assistant supervisor and a center supervisor in terms of educational background:
| Assistant Supervisor | Center Supervisor | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between assistant supervisors' and center supervisors' demographics:
| Assistant Supervisor | Center Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 53.0% Female, 47.0% | Male, 54.1% Female, 45.9% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6% | Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |