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Assistant supervisor vs center supervisor

The differences between assistant supervisors and center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant supervisor and a center supervisor. Additionally, an assistant supervisor has an average salary of $39,907, which is higher than the $39,359 average annual salary of a center supervisor.

The top three skills for an assistant supervisor include customer service, safety procedures and direct supervision. The most important skills for a center supervisor are develop recommendations, OSHA, and professional work.

Assistant supervisor vs center supervisor overview

Assistant SupervisorCenter Supervisor
Yearly salary$39,907$39,359
Hourly rate$19.19$18.92
Growth rate-6%
Number of jobs32,90199,942
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 58%
Average age4747
Years of experience66

What does an assistant supervisor do?

An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.

What does a center supervisor do?

A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.

Assistant supervisor vs center supervisor salary

Assistant supervisors and center supervisors have different pay scales, as shown below.

Assistant SupervisorCenter Supervisor
Average salary$39,907$39,359
Salary rangeBetween $28,000 And $55,000Between $27,000 And $56,000
Highest paying CityRochester, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyEmerson CollegeGannett Fleming
Best paying industryGovernmentTelecommunication

Differences between assistant supervisor and center supervisor education

There are a few differences between an assistant supervisor and a center supervisor in terms of educational background:

Assistant SupervisorCenter Supervisor
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Assistant supervisor vs center supervisor demographics

Here are the differences between assistant supervisors' and center supervisors' demographics:

Assistant SupervisorCenter Supervisor
Average age4747
Gender ratioMale, 53.0% Female, 47.0%Male, 54.1% Female, 45.9%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between assistant supervisor and center supervisor duties and responsibilities

Assistant supervisor example responsibilities.

  • Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
  • Monitor and update admit status to maintain CMS compliance for place of service.
  • Facilitate and deliver training as required under CMS department guidelines including EJT, initiatives, and up training.
  • Implement menu plans to meet customers' requirements, ensuring availability of food items for those patrons with food allergies.
  • Report monthly/quarterly/annual reports in PowerPoint for presentation to clients and corporate executives.
  • Train faculty and students to create course relate videos/audio and PowerPoint presentations.
  • Show more

Center supervisor example responsibilities.

  • Create reports to manage quality, production, error tracking, attendance & other KPIs.
  • Manage outbound scheduling of all line hauls to include courier, grind, and LTL shipments, and billing.
  • Assist in achieving and maintaining DoD certification and national accreditation equivalent.
  • Position and manage ammunition and weapon systems to ensure maximum economy of force.
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Meet company KPIs for product quality.
  • Show more

Assistant supervisor vs center supervisor skills

Common assistant supervisor skills
  • Customer Service, 23%
  • Safety Procedures, 12%
  • Direct Supervision, 11%
  • Payroll, 4%
  • CPR, 4%
  • Patient Care, 3%
Common center supervisor skills
  • Develop Recommendations, 13%
  • OSHA, 7%
  • Professional Work, 7%
  • Patients, 6%
  • Employee Training, 5%
  • Performance Evaluations, 5%

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