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Assistant supervisor vs dispatcher supervisor

The differences between assistant supervisors and dispatcher supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an assistant supervisor, becoming a dispatcher supervisor takes usually requires 1-2 years. Additionally, a dispatcher supervisor has an average salary of $41,106, which is higher than the $39,907 average annual salary of an assistant supervisor.

The top three skills for an assistant supervisor include customer service, safety procedures and direct supervision. The most important skills for a dispatcher supervisor are DOT, payroll, and non-emergency calls.

Assistant supervisor vs dispatcher supervisor overview

Assistant SupervisorDispatcher Supervisor
Yearly salary$39,907$41,106
Hourly rate$19.19$19.76
Growth rate--
Number of jobs32,9016,334
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 36%
Average age4743
Years of experience62

What does an assistant supervisor do?

An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.

What does a dispatcher supervisor do?

A dispatcher supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timely and efficiently. Dispatcher supervisors manage the order processing, verify the payment receipt, and inspect the items for any defects before delivery. They also coordinate with the customers on the exact schedule of shipment, responding to their inquiries and concerns, and adjust delivery plans as needed. A dispatcher supervisor evaluates the staff's performance, strategizing procedures on maximizing the team's productivity to meet customer demands and increase company profits.

Assistant supervisor vs dispatcher supervisor salary

Assistant supervisors and dispatcher supervisors have different pay scales, as shown below.

Assistant SupervisorDispatcher Supervisor
Average salary$39,907$41,106
Salary rangeBetween $28,000 And $55,000Between $27,000 And $61,000
Highest paying CityRochester, NYWall, NJ
Highest paying stateNew YorkConnecticut
Best paying companyEmerson CollegeNational Grid plc
Best paying industryGovernmentRetail

Differences between assistant supervisor and dispatcher supervisor education

There are a few differences between an assistant supervisor and a dispatcher supervisor in terms of educational background:

Assistant SupervisorDispatcher Supervisor
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - Bakersfield-

Assistant supervisor vs dispatcher supervisor demographics

Here are the differences between assistant supervisors' and dispatcher supervisors' demographics:

Assistant SupervisorDispatcher Supervisor
Average age4743
Gender ratioMale, 53.0% Female, 47.0%Male, 57.4% Female, 42.6%
Race ratioBlack or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between assistant supervisor and dispatcher supervisor duties and responsibilities

Assistant supervisor example responsibilities.

  • Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
  • Monitor and update admit status to maintain CMS compliance for place of service.
  • Facilitate and deliver training as required under CMS department guidelines including EJT, initiatives, and up training.
  • Implement menu plans to meet customers' requirements, ensuring availability of food items for those patrons with food allergies.
  • Report monthly/quarterly/annual reports in PowerPoint for presentation to clients and corporate executives.
  • Train faculty and students to create course relate videos/audio and PowerPoint presentations.
  • Show more

Dispatcher supervisor example responsibilities.

  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
  • Learned and apply FRA regulatory standards.
  • Complete monthly warrant audits to include NCIC validations.
  • Assist call center with questions about accounts or eta on techs arrival
  • Schedule OTR drivers so that they are compliant with D.O.T regulations.
  • Show more

Assistant supervisor vs dispatcher supervisor skills

Common assistant supervisor skills
  • Customer Service, 23%
  • Safety Procedures, 12%
  • Direct Supervision, 11%
  • Payroll, 4%
  • CPR, 4%
  • Patient Care, 3%
Common dispatcher supervisor skills
  • DOT, 15%
  • Payroll, 8%
  • Non-Emergency Calls, 5%
  • GPS, 5%
  • Computer System, 5%
  • EMS, 5%

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