Assistant supervisor jobs in Lansing, MI - 71 jobs
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Blood Bank Supervisor - Flushing, Michigan
K.A. Recruiting, Inc.
Assistant supervisor job in Flushing, MI
Apply for this opportunity as a Lead Blood Bank Technologist with a top facility in Michigan for permanent hire! Oversee Blood Bank department Full-time, day shift opportunity Competitive salary and benefits (401k retirement, medical/dental/vision insurance, PTO)
Ensure compliance with federal, state, and local regulations regarding blood storage, processing, and distribution
Ensure staff adherence to protocols, safety standards, and regulatory guidelines.
Manage the daily workflow of blood bank activities, including blood collection, processing, and distribution
Requirements:
Education: A bachelor's degree in medical technology, clinical laboratory science, or a related field is required.
Certification: Certification as a Medical Laboratory Technologist (MT) or Clinical Laboratory Scientist (CLS) required.
Experience: At least 3-5 years of experience in a blood bank or laboratory setting, with supervisory experience preferred.
Location Highlights:
Affordable, small-town charm
Outdoor activities such as boating, fishing, hiking
Downtown area with restaurants and shopping
Historic buildings and scenic areas
Interested in applying or hearing more about this opportunity? Please email a resume to marissak@ka-recruiting.com for immediate consideration.
(Ref Code: MK442)
$44k-58k yearly est. 7d ago
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WIP Scheduler Supervisor
Contemporary Amperex Technology Kentucky LLC
Assistant supervisor job in Marshall, MI
About Us
Contemporary Amperex Technology Kentucky (CATK) is the U.S. battery manufacturing subsidiary of Contemporary Amperex Technology Co., Limited (CATL). CATL is a global leader in the research, development, and manufacturing of advanced battery energy storage systems for electric vehicles, grid-scale, and maritime applications. We are committed to delivering innovative solutions that support the global transition to clean energy.
Our Vision
To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees.
Job Overview
Process Improvement & Standards Enforcement Investigate and identify root causes of long-term or recurring issues in material control, production execution, and inventory accuracy. Continuously refine end-to-end material lifecycle processes - from work order issuance to accounting closure and inventory reconciliation - tightening standards and enforcing daily compliance. Promote automation and intelligent system improvements, reducing manual processes and increasing reliability of data and reporting.
Key Responsibilities
Manage scrap account processes, ensuring proper documentation, evaluation, and accounting.
Support system troubleshooting on the production line related to order processing or master data errors.
Act as a cross-functional liaison between production, planning, warehouse, and IT teams to ensure operational alignment and rapid issue resolution.
Provide training for Ford colleagues for all above activities & procedure establishment.
Minimum Qualifications
Bachelor's degree in Industrial Engineering, Manufacturing Systems, Supply Chain Management, or related field.
3+ years of experience in a manufacturing operations, production planning, or inventory control role.
Proficiency in ERP (SAP, Oracle, etc.) and MES systems.
Experience with Power BI, RPA, or similar data automation/reporting tools.
Strong analytical, organizational, and troubleshooting skills.
Able to skillfully use Excel, PPT and other office software.
Work Environment & Physical Requirements
Regular, predictable on-site attendance is an essential function of this role.
Ability to move throughout offices, manufacturing facilities, and construction areas, including walking, standing, bending, kneeling, and climbing stairs or ladders.
Ability to lift and carry materials weighing up to 25-50 pounds, with occasional heavier lifting as required.
Ability to work in varied environments, including offices, industrial, and construction settings.
Willingness to travel to other job sites as business needs require.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.
Compensation & Benefits
Competitive salary commensurate with experience and qualifications.
Comprehensive benefits package, including medical, dental, and vision coverage.
401(k) retirement plan with company match.
Paid time off and company holidays.
Professional development and growth opportunities.
Equal Employment Opportunity
CATK is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.
Employment Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATK reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATK is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
Export Control & Data Security Compliance
This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee's ability to comply with applicable laws and company policies related to data protection and controlled information access.
$36k-53k yearly est. 1d ago
Health Services Supervisor
Cargill 4.7
Assistant supervisor job in Lake Odessa, MI
Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.
**Job Purpose and Impact**
The Health Services Supervisor is a registered nurse, licensed to practice in the region of employment. In this role, you will provide health and wellness training and education and employee health services for the large employee population.
**Key Accountabilities**
+ Using business knowledge, create, develop, organize and coordinate health and wellness education for an assigned location.
+ Provide nursing oversight and day to day support for two or more licensed practical nurses or registered nurses.
+ Coordinate employee injury management with regard to workers' compensation.
+ With direction from the occupational health manager, conduct training in various regulatory compliance programs.
+ Provide primary nursing care based on assessment, diagnosis and medical directives at your assigned location within the organization.
+ Coordinate activities of other professional staff, such as physicians, physician assistants, nurse practitioner and physical therapists for the assigned location within the organization.
+ Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
+ Other duties as assigned
\#LI-CF1 #fgb #themuse
**Qualifications**
**Minimum Qualifications**
+ Bachelor's degree in a related field OR equivalent experience
+ Experience with an electronic medical record
+ Have a Registered Nurse license in the state of Michigan
+ Minimum one year of experience
**Preferred Qualifications**
+ One year of supervisory experience
+ One year of occupational health experience
+ Experienced in OSHA compliance and workers compensation
**Position Information**
+ Relocation assistance will not be provided for this position.
+ This position is located in Lake Odessa, Michigan
Equal Opportunity Employer, including Disability/Vet.
$80k-115k yearly est. 53d ago
Assistant Water Mitigation Supervisor
Brighton 4.4
Assistant supervisor job in Brighton, MI
Position OverviewThis is a high impact position within our business, we are seeking a person that has technical experience and will thrive in the culture of our organization. The Assistant Water Mitigation Supervisor is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Assistant Water Mitigation Supervisor supervises the Water Mitigation Team and ensures water mitigation and customer experience standards are met. Ultimately, we'll trust you to help us remain compliant, efficient and profitable during business. The Assistant Water Mitigation Supervisor leads and motivates the water mitigation team, finding ways to increase quality of customer experience and implement best practices across all levels. Job Responsibilities
Responsible for the production, procurement, and planning of daily operations
Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the company's processes remain legally compliant
Participates with Operations Manager in development of operational and business strategies, supporting the CEO or Owner's vision and process ideals
Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership.
Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts
Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures.
Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues
Supervises production staff members, estimators and claims coordinators
Influences selection of vendors and manages ongoing vendor relationships
Communicates with all relevant employees to ensure delivery times are met
Communicating process changes to relevant parties to ensure a successful business
Coordinates activities that affect operational decisions and business requirements
Ensuring that health and safety regulations are followed
Improve operational management systems and processes and provides training for new initiatives and technology launches
Manages the growth and success of the team, providing guidance to employees
Managing internal assets of the company such as equipment, materials and supplies
Monitors KPIs- production quality standards and ensures process safety standards are met
Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
Reviewing workloads and manpower to ensure targets are met. May train and supervise staff
Job Requirements
3-5 years equivalent experience in similar role
Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing
Valid driver's license and a satisfactory driving record
Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint
Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations
3-5 years experience as a lead water technician preferred
Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities
Ability to engage and motivate others to drive results
Ability to manage time and workload effectively
Ability to work in a team environment
Excellent problem solving and communication skills, written and verbal
Experience in Negotiating with suppliers/sub-contractors/vendors
Familiarity with business and financial principles
Knowledge of organizational improvement
Strong Leadership- Proven ability and work experience as Assistant Water Mitigation Supervisor or similar role
Outstanding organizational skills
Understanding of organizational behavior and knowledge of the restoration industry
IICRC Water certification
Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $28.00 - $30.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
$28-30 hourly Auto-Apply 60d+ ago
Service Team M
Michaels 4.2
Assistant supervisor job in Lansing, MI
Store - LANSING, MIDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$45k-87k yearly est. Auto-Apply 13d ago
Supervisor Mortgage Servicing Oversight
City National Bank 4.9
Assistant supervisor job in Lansing, MI
WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes.
WHAT WILL YOU DO?
* Serve as the primary point of contact for sub-servicers, ensuring communication and coordination.
* Monitor and evaluate sub-servicer performance against contractual obligations and performance standards.
* Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements.
* Conduct regular audits of subservicer operations and compliance practices.
* Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery.
* Analyze performance metrics to identify areas for improvement and drive corrective actions.
* Implement training programs for subservicer staff on compliance standards and best practices.
* Update training materials to reflect regulatory changes.
* Define documentation standards to ensure consistency and accountability in operations.
* Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership.
* Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input.
* Stay updated on regulatory changes and adjust processes accordingly.
* Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals.
* Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure.
* Address and resolve issues or breaches of service level agreements identified through monitoring and audits.
* Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals.
* Create a comprehensive suite of mortgage products and services.
* Establish policies, procedures, and workflows to ensure compliance and operational efficiency.
* Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff.
* Drive growth and profitability within the mortgage division.
* Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines.
* Manage vendor relationships and mortgage software applications.
* Represent the bank in community and civic activities to enhance market presence.
* Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures.
* Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation.
* Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance.
* Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters.
* Establish rigorous quality control measures to maintain high standards of service and compliance.
* Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations.
* Train team members and strategic partners on best practices related to foreclosure and bankruptcy.
* Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements.
* Engage with investors and insurers to advocate for policies beneficial to all stakeholders.
* Undertake special projects or strategic initiatives as assigned by senior leadership.
* Perform other duties as necessary, including travel.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives
* Minimum of 5 years of Mortgage Default Experience
* Minimum of 5 Years of Mortgage Subservicing Experience
*Additional Qualifications*
* Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac).
* Running servicing operations and establishing an end to end servicing oversight control for a bank.
* Strong leadership, communication, and analytical skills.
* Proficiency in loan origination software (e.g., Encompass) and Microsoft Office.
* Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization
* Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills
* Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently
* Strong quantitative, governance, and analytical abilities
* Ability to solve complex problems and drive structure through ambiguity
* Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership
* Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio)
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
$91k-117k yearly est. 11d ago
Day Center Supervisor NO WEEKENDS NO NIGHTS
Voans Senior Community Care of Michigan
Assistant supervisor job in Lansing, MI
Job Description
Come join our awesome team as a Day Center Supervisor at the Senior Community Care of Michigan PACE clinic. We have great benefits and a great work environment!
Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Job Highlights:
403(b) Retirement Plan;
Career scholarships;
Quality training, continuing career education and leadership programs;
Medical, Dental and Vision Insurance
Paid Time Off (Vacation, Holiday & Sick Days)
Benefits with minimal to no cost to employees:
Scholarships
Employee Assistance Program (EAP)
Wellness program
Life insurance (with an option to purchase additional)
Short term disability
Loan program
NEW! NetSpend option: 50% of wages after payday
Ministry Program
About the job:
Pay: $18.20-$26.42
Monday-Friday 8:00 AM-4:30 PM
The Day Center Supervisor Under the supervision of the Center Director, manages the daily operations of the Senior Community Care Adult Day Health Center in conformance with Center policies, procedures, and standards and all governing state and federal regulations. Responsibilities include the planning, coordination and implementation of all activities in the Adult Day Health Center as well as the oversight of the Day Center Workers
Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent education and experience
Certification in the state in which the program operates as a Certified Nursing Assistant (C.N.A.)
Three (3) years' experience in a geriatric health setting
minimum of two years of demonstrated successful supervisory experience.
Proficiency with various business software, preferably Microsoft Office
Must have a valid driver's license, proof of insurance and have means of transportation
Must have medical clearance for communicable diseases and up-to-date immunization after having direct participant contact.
Preferred Qualifications:
Management experience preferred
Essentials:
Responsible for the operation of the Day Program, including participant care, activities, food services, facilities management and compliance with procedures, policies and regulations pertaining to the Adult Day Health Center.
Directs, supervises and evaluates the performance of the Recreation Therapy and Activities Coordinators.
Provides guidance, task assignment and oversight to C.N.A.s and Personal Care Attendants assigned to work in the Adult Day Health Center.
In coordination with Personal Care Supervisor (PCS), ensures appropriate staffing of the Adult Day Health Center to provide participant care, activities, and food service. Assists in the development of organizational staffing patterns and position descriptions for assigned staff.
In consultation with the Center Director and other management staff, develops and implements policies, procedures and standards for the Adult Day Health Center. Communicates changes to staff, monitors outcomes and makes changes as needed.
Interviews and recommends for hire, staff reporting directly to the Day Center Service Supervisor.
Provides for orientation, ongoing training and competency evaluation of staff working in Adult Day Health Center according to program needs, and state and federal regulatory requirements. Ensures that the job responsibilities, authorities and accountabilities of all direct reports are defined and understood
Senior Community Care of Michigan - PACE:
Senior Community Care of Michigan - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, housekeepers, maintenance associates, and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships.
Our Senior Community Care of Lansing, MI, values our staff and residents at the highest level. In the capital city of Michigan, staff call a vibrant, diverse, and bustling city their home. Our PACE program allows for more standard working hours than is usual with elder care careers, and we foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package, as well as creating moments of appreciation in the workplace throughout the year. Come join us at SCCMI, and see why VOANS has been voted by employees as a Great Place To Work the past 4 years running.
In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
$18.2-26.4 hourly 7d ago
Supervisor, Customer Success Team
Coinbase 4.2
Assistant supervisor job in Lansing, MI
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring we deliver an outstanding high value customer experience globally.
What you'll be doing (ie. job duties):
* Manage and support initiatives aimed at streamlining operations and improving customer experience metrics.
* Achieve SLAs, productivity and quality metrics for your line of business/team members.
* Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes.
* Provide a best in class experience for our customers through effective stakeholder management, task management, decisive prioritization, and efficient execution.
* Handle customer escalations to resolution, including collaborating across teams of subject matter specialists.
* Model an investigative mentality to help address critical customer issues at the root cause.
* Represent and advocate for the customer across organizations to drive impactful changes.
* Champion clear communication with internal and external partners to align on solutions and drive results.
* Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts.
* Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase.
* Identify opportunities to enhance the customers experience with Coinbase, unlocking potential to adopt additional features, services, and products.
What we look for in you (ie. job requirements):
* FINRA License series 7 and 63 (will not initially be sponsoring licenses)
* FINRA License 24 OR 9 AND 10 (will not initially be sponsoring licenses)
* Experienced and passionate people leader with a proven track record of guiding and developing teams.
* Motivated by Coinbase's mission and creating a seamless experience for our highest value individual and enterprise clients.
* Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment.
* Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto.
* Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation.
* Fantastic communication skills in order to operate across multiple departments and stakeholders.
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.
* Experience in Banking, Wealth Management, Corporate Finance, Asset Management, FinTech or Crypto.
Nice to haves:
* FINRA License Series 3, 4, 65, or 66.
* High level of proficiency in cryptocurrency and Coinbase products.
* Advanced degree in business, finance, project management or client experience.
*NOTE*: This posting is for a remote Customer Success Supervisor role. We also have an in-office opportunity in Charlotte, NC. The Charlotte-based position requires*being onsite*; relocation assistance is available
Job #: P73431
*Pay Transparency Notice*: Depending on your work location, the target annual *base *salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)).
Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:
$96,305-$113,300 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
$80k-141k yearly est. 4d ago
Support Supervisor
Clean Team 2.9
Assistant supervisor job in Lansing, MI
Job Description
At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven and organized leaders to manager our accounts and coordinate team members. That's where you come in!
As a Support Tech at Clean Team, you will be responsible for the day-to-day operations of your assigned area. We are currently looking for Support Supervisors.
You will fit in at Clean Team if:
You are devoted to providing our customers with the highest quality service
You are hardworking, a gracious team member and able to get down to the nitty-gritty
You are looking for an opportunity to work independently utilizing your leadership skills
We rely on our Support Supervisors to:
Oversee the quality of services provided to customers and secure customer retention
Control labor and supply costs
Identify areas where further training is necessary and identify and retain all-star employees
Deliver product and ensure each account is adequately stocked
Work together with upper management to provide effective communication
Manage your time and prioritize a nightly agenda
Job Qualifications:
Skilled at making quality decisions
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Capability to create a game plan for each evening and week by using effective time management and scheduling
We offer our Support Supervisors
Opportunity for advancement
Competitive compensation
Fuel reimbursement program
On-Going Training
Uniforms
Health, Vision, & Dental Benefits
Clean Team is a regional commercial janitorial company that has been in business for 25 years and counting. Each year our team is consistently growing and expanding.
Job Type: Full-time
Required experience:
Supervisor: 1 year
Requirements:
Driver's License
Reliable Transportation
Job Posted by ApplicantPro
$39k-54k yearly est. 28d ago
Service Supervisor
Start With a Job, Stay for a Career
Assistant supervisor job in Grand Blanc, MI
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents.
What are the responsibilities of a Service Supervisor?
Manage maintenance staff by setting direction, priorities, and schedules
Maintain and execute a preventative maintenance program that minimizes emergency repairs and services
Maintain community inventory, monitor purchase orders, and approve invoices
Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety
Ensure apartment units are ready for new move-ins by conducting inspection and quality control
Meet with team members on a regular basis to discuss strengths and development opportunities
Interview and hire qualified candidates in conjunction with the Community Manager
Take initiative to work alongside the team as necessary to achieve goals
Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance
Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl
May be part of the on-call rotation as needed and available after-hours for emergency needs
What are the role requirements?
Previous leadership experience is required
Strong experience in multi-family property maintenance is preferred
Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations
EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training)
HVAC experience is strongly preferred
CPO Certification and pool chemistry and maintenance skills are preferred
Ability to prioritize and delegate multiple tasks in a fast-paced environment
Must possess exceptional customer service and communication skills
Must possess excellent organizational and time-management skills
Ability to use various technologies for online training and administrative purposes
Must be willing to respond to emergencies after normal business hours
Able to effectively and professionally communicate with residents and co-workers
Basic computer skills and comfort learning software, apps, and programs
Have reliable transportation and valid driver's license
What's in it for you?
Comprehensive benefits package, including 401(k) with company match
On the job training and development
Generous paid time off programs
Competitive compensation plan with bonus opportunities
Great work environment
Opportunities for advancement
Discounted apartment home
Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
$41k-67k yearly est. 14d ago
Patient Financial Services Supervisor
HMC External
Assistant supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
$41k-67k yearly est. Auto-Apply 56d ago
Office Supervisor
Polly Food Service Inc. 4.1
Assistant supervisor job in Jackson, MI
Job DescriptionDescription:
Job Title: Office Supervisor Department: Front End Reports To: Store Manager or Assistant Store Manager, Head Cashier
The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for customers. This role includes supervising cashiers, handling customer concerns, balancing registers, maintaining secure cash handling procedures, and ensuring accurate daily and weekly financial reporting. The Head Cashier sets the tone for excellent customer service and leads by example.
Key Responsibilities:
Supervise front-end staff, including cashiers and baggers
Assist with daily cashier performance and provide coaching as needed
Ensure all cash registers are balanced at the end of shifts and troubleshoot discrepancies
Provide prompt and courteous customer service; resolve complaints or escalate to management when needed
Maintain a clean and organized checkout area
Open and close registers, prepare cash deposits, and follow proper cash-handling procedures
Inventory and balance lottery tickets and the store safe
Ensure that front-end team members follow proper bagging procedures and safety guidelines
Communicate with other departments to support smooth store operations
Enforce store policies and procedures among the front-end staff
Monitor breaks and lunches to ensure compliance with labor laws and store policy
Qualifications:
Prior experience as a cashier, with leadership or supervisory experience preferred
Strong communication and problem-solving skills
Excellent customer service and organizational skills
Proven ability to handle cash, reconcile financial records, and maintain accuracy
Comfortable using POS systems and basic office/accounting tools
Ability to stand for extended periods and lift up to 25 lbs as needed
Flexible availability, including evenings, weekends, and holidays
Requirements:
$43k-65k yearly est. 8d ago
Welcome Center Supervisor
YMCA Detroit 3.8
Assistant supervisor job in Milford, MI
FIND A CAREER THAT MAKES A DIFFERENCEWITH A JOB AT THE Y! Now Hiring Welcome Center Supervisor at the Carl's Family YMCA YMCA Employee Benefits FREE Family Membership & Discounted Access to Programs Flexible Scheduling Family-friendly Work Environment Employee Assistance Program & Retirement Plan
General Function
The Welcome Center Supervisor supports all aspects of a high-quality YMCA user experience. The Welcome Center Supervisor will train, manage and schedule for the Member Experience Team. The Welcome Center Supervisor is responsible for providing assistance to YMCA members, prospective members and guests at all times exhibiting excellent communication and customer service skills upholding the member experience standards.
Education/Experience/Training/Certifications
A high school diploma, administrative and supervisory experience, and excellent communications skills required.
Must possess the ability to follow through on requests, meet deadlines, manage multiple priorities, and provide the highest level of customer service.
Must be available to work early mornings, nights, weekends, and/or holidays with a minimum of one evening, one early morning, and one weekend per month.
Position Benefits
Paid Time Off and 10 Paid Holidays
Medical, Dental, Vision, Life, and AD&D Insurance
Short-term/Long-term Disability and Flexible Spending Account
Job Duties & Responsibilities
Provide exceptional customer service at all times to members and staff.
Manage the interviewing, hiring, and training of Member Experience Team.
Support the management of the Member Experience Team's schedule and ensure adequate staffing at all times, with assistance from the Associate Executive Director.
Track all inquiries, follow up calls, tours, sales and guest visits in prospect management systems as assigned.
Assist with all aspects of membership sales, terminations and exit interviews, including making new member and NSF phone calls.
Meet monthly sales goals.
Work nights, weekends and closeouts required.
Support the development and/or coordination of special events, presentations, seminars, and membership promotions within the community. Make sure event calendar is up to date with member engagement events.
Personally lead the member experience by working at the Welcome Center at least 20 hours/week.
Serve as back-up to the Business Office Manager and perform business office duties at other branches as needed.
Serve as an Shift Lead (4-hour shift) up to 3 times per week.
Abilities & Skills
Ability to participate in all physical aspects of the position.
Ability to sit and stand from a seated position when interacting with members.
For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org/careers).
$32k-50k yearly est. 15d ago
Wellness Team Supervisor
Storypoint
Assistant supervisor job in Fenton, MI
Job Description
Wellness Team Supervisor StoryPoint Fenton
The Wellness Team Supervisor is responsible for day-to-day supervision of care staff in assisted living and memory care and assuring residents receive care and personalized assistance.
Required Experience for Wellness Team Supervisor:
• High School Diploma or GED preferred
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred
• 2 years Leadership Experience
• Certified Nursing Assistant, Licensed Practical Nurse, or Registered Nurse with at least 2 years of related experience or training; or equivalent combination of education and experience
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Occasionally lift and/or move up to 25 pounds
Accountabilities for Wellness Team Supervisor:
• 1440 Experience for our employees: Promote a positive work environment that encourages collaboration, teamwork, and effective communication with members of the team; includes coaching and providing support to care staff.
• Timely & Accountable Attendance: Upholding to work schedules, being ready to start work on time, remaining on the job for the whole duration of shift and limited use of time off.
• 1440 Care for residents: Understanding and leading our 1440 care standards so you and the care staff ensure that each resident and each family has their needs met.
Other Key Responsibilities for Wellness Team Supervisor:
• Provides coaching and support to community care staff, which includes monitoring job performance, coaching and counseling care staff and documenting corrective action as needed. Participates in the hiring, firing, and disciplinary processes and decisions.
• Makes daily rounds to ensure all resident care staff is performing work assignments in accordance with task sheets and acceptable care standards, laws and regulations.
• Verifies all care staff hours in NovaTime and weekly hour's report. Completes care team schedules to assure proper coverage to meet community needs and according to budget. Coordinates monthly staff schedules, arranges replacement staffing when necessary and maintains clear records of all changes, requests and irregularities.
• Performs daily and monthly safety and infection control checks of the home and grounds, assisting the Wellness Administrator for community health and safety purposes.
• Maintains appropriate and complete documentation per company policies.
• Trains care staff or coordinates training programs as required. Completes new hire orientation with all staff.
• Monitors completion of monthly Relias training for all care staff. Assigns additional trainings as needed.
• Responds promptly to all emergency calls from the community. Shares on call duties as required.
• Available to work weekends and / or on call as necessary as assigned by the Wellness Administrator.
• Work toward continual improvement of the overall organization.
• Participates in community functions including family socials and open houses.
• Perform any other duties as requested within the scope of responsibility and requirements of the job.
General Working Conditions
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
#SP2
$44k-77k yearly est. 14d ago
Patient Financial Services Supervisor
Hurley Medical Center 4.3
Assistant supervisor job in Flint, MI
GENERAL SUMMARY: Supervises and coordinates work assignments related to back-end billing functions, including facility third-party payer billing, insurance, and self-pay follow-up, cash operations, and denial management. Plans, controls, and implements departmental policies and procedures to affect the orderly flow of accounts from Discharge Not Billed (DNB) to payment in full. Participates in quality assessment and continuous quality improvement activities. Performs all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.
SUPERVISION RECEIVED: Works under the general supervision of the departmental director or designee who assigns and checks work for conformance with established policies and procedures.
SUPERVISION EXERCISED: Exercises full supervision over personnel engaged in billing, collections, cash posting, and activities and maintenance of related work records.
MINIMUM ENTRANCE REQUIREMENTS:
Associate's degree in Business Administration or related field and three (3) years of experience in one or combination of the following areas (additional experience, as described may be substituted for required education on a year-for-year basis):
inpatient and/or outpatient electronic claims processing
UB-04 billing procedures for third-party carriers in a hospital setting
credit, collections, and patient accounting in a financial or medical care setting, involving work with external collection agencies and/or counseling on credit assistance
Knowledge of inpatient and outpatient billing procedures for third party carriers and managed care.
Knowledge of medical terminology and procedures as related to hospital billing codes.
Knowledge of electronic and UB-04 computerized billing systems NUBC guidelines and inpatient/outpatient hospital reimbursement methodology.
Knowledge of Fair Debt Collection practices and collection laws of the State of Michigan.
Knowledge of Federal and State laws regarding dissemination of patient medical and billing information.
Ability to establish and maintain effective working relationships exercising courtesy and tact with physicians, patients, medical center staff, outside agencies, and the general public.
PREFERRED QUALIFICATIONS:
Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Cadence, Grand Central or Single Business Office.
Supervises, coordinates, and participates in regular, ongoing revenue cycle operation activities for assigned patient financial services area. Ensures activities are in accordance with medical center policies, third party payer mandates, and statutory laws.
Develops staffing and work schedules for in-office, hybrid, and remote personnel. Approves leaves, vacations, personal days, and overtime. Accurately computes and initiates payroll data.
Interviews, hires, evaluates, disciplines, and, when necessary, recommends discharge of staff. Completes performance reviews in timely manner. Answers grievances at first step. Completes time management reports and provides employee productivity feedback in timely and consistent manner.
Identifies, plans, and assists in orientation, training, and in-service/continuing education. Assists with identifying training needs and coordinates with the department trainer to develop and conduct training programs, including on-the-job training.
In coordination with departmental managers, plans goals and objectives to accomplish agreed upon departmental goals in areas of responsibility. Plans and implements systems and procedures for goal attainment. Promotes and supports processes, programs, and methods to enhance the quality of service.
Coordinates and facilitates team meetings. Ensures meeting notes are thorough and complete. Provides information for and coordinates special projects/activities within the area assigned.
Maintains efficient billing flow, productivity, and customer satisfaction standards. Troubleshoots and resolves computer-related problems.
Monitors accounts and initiates prompt follow-up action on aged AR to third parties. Actively reduces the time span from services provided to the date paid. Proactively monitors denials and escalates denial trends to revenue cycle leadership, payers, and departments. Reviews denial data, performs root cause analysis and recommends system and/or workflow optimization.
Coordinates and manages receivables to assure that all accounts have appropriate (in compliance) billing and collection activity according to standards outlined in Hurley Standard Practices, insurance contracts, HMO contracts, or federal/state regulations.
Supervises preparation of departmental reports, records, and statistics. Computes and maintains departmental reports including management reports regarding productivity and performance standards.
Confers with departmental managers and supervisors to resolve accounts with outstanding balances, to understand the cause of account adjustments prior to approval, and to improve issues related to self-pay or managed care, such as charity care, ineligibility, and invalid/absent authorizations/referrals. Identifies and resolves problems relating to charge capture and late charges.
Makes recommendations for system process improvements by actively monitoring billing and reimbursement activities. Communicates recommended changes by providing thorough, complete, and sufficient information and supporting documentation to maintain or improve billing and reimbursement efficiency.
Meets regularly with third party payer representatives or vendors to present and resolve reimbursement, billing, and claim issues as well as communicates departmental objectives as necessary.
Coordinates, monitors, refers, and recommends legal action/activity for uncollectible or aged accounts, bankruptcy proceedings, liens, and estates with Financial Counselors, legal collection specialists, revenue cycle attorneys, or external collection agencies as appropriate and necessary.
Performs other related duties as required. Utilizes new improvements and/or technology that relate to job assignment.
$58k-74k yearly est. Auto-Apply 56d ago
Supervisor - Adult Services
Genesee Health System 4.1
Assistant supervisor job in Flint, MI
Job Description
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
General Statement:
Under the direction of the Director of Adult Services performs supervisory and professional tasks in staff development, supervision, case consultation and management for program area, ensures compliance with contractual obligations and any and all obligations identified by the federal government relevant to the peer support program or OBRA. Performs related work as required.
Minimum Requirements:
Master's in Social Work with the Michigan Master's Level Social Worker (LMSW) or (LLMSW) credential, Clinical. Willing and able to supervise LLMSWs and LLBSWs as requested AND three (3) years experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
OR
Master's in Psychology with the Michigan Limited License Psychologist (LLP) or (TLLP) credential AND three (3) years of experience working with adults and or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
OR
Master's in Counseling with the Michigan License Professional Counselor (LPC) or (LLPC) credential AND three (3) years of experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Experience working in or with the residential system of care for persons with Intellectual/Developmental Disabilities.
Experience working in an electronic medical record.
Veterans must submit Form DD214 to determine eligibility for Veterans' Preference
Interested applicants must clearly show they meet the minimum qualifications
BARGAINING UNIT: NON-UNION
FLSA STATUS: EXEMPT
Monday- Friday 8:00 am- 5:00 pm
$28k-35k yearly est. 5d ago
Medical Assistant Team Lead, Personal Care Services
Elara Caring
Assistant supervisor job in Jackson, MI
Pay: $18.00-$18.50/hr | $500 Sign-On Bonus
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a
Medical Assistant Team Lead, Personal Care Services
. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need a
Medical Assistant Team Lead
with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference.
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
As a
Medical Assistant Team Lead,
you'll contribute to our success in the following ways:
Provide personal care and medical assistant duties per client care plans
Lead and support field caregivers with guidance, coaching, and issue resolution
Assist in monitoring client wellbeing - mental, physical, and emotional status
Report significant changes in client condition to Supervisor promptly
Maintain accurate documentation and communicate updates as needed
Promote patient safety - identifying hazards and escalating concerns
Uphold HIPAA compliance and infection control standards
Represent Elara Caring professionally with courtesy and compassion
Attend required trainings and participate in skill development opportunities
Support implementation of policies, procedures, and process improvements
Maintain confidentiality of patient and staff information at all times
Perform additional duties or assignments as needed
What is Required?
Must be at least 18 years of age
Medical Assistant certification in the state applying
Previous experience providing care to elderly or disabled individuals in a home care or healthcare setting preferred
Leadership or team lead experience is a plus
Ability to motivate, mentor, and support care staff professionally
Strong verbal and written communication skills
Compassionate approach toward patient care
Ability to problem-solve, follow instructions, and prioritize workloads
Comfortable organizing schedules and delegating task assignments
Able to communicate effectively with patients, families, and coworkers
Knowledge of basic medical and personal care support tasks
Must have dependable transportation, valid driver's license, and auto insurance OR reliable access to public transportation within required distance to client homes
Travel to patient homes required; occasional travel to field offices may occur for audits or special needs
Fast-paced and physically active role
Ability to stand, walk, bend, lift, assist transfers and handle equipment
Ability to lift 50-100 lbs as needed
You will report to the Branch Manager.
#ElaraPCS
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
Click below for a glimpse into the day in the life of an Elara Caregiver!
$18-18.5 hourly Auto-Apply 53d ago
Medical Assistant Team Lead, Personal Care Services
Elara Holdings 4.0
Assistant supervisor job in Jackson, MI
Pay: $18.00-$18.50/hr | $500 Sign-On Bonus
At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a
Medical Assistant Team Lead, Personal Care Services
. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
To continue to be an industry pioneer in delivering unparalleled care, we need a
Medical Assistant Team Lead
with commitment and compassion. Are you one of them? If so, apply today!
Why Join the Elara Caring mission?
Work in a collaborative environment.
Be rewarded with a unique opportunity to make a difference.
Competitive compensation package
Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
Opportunities for advancement
Comprehensive insurance plans for medical, dental, and vision benefits
401(K) with employer match
Paid time off, paid holidays, family, and pet bereavement
Pet insurance
As a
Medical Assistant Team Lead,
you'll contribute to our success in the following ways:
Provide personal care and medical assistant duties per client care plans
Lead and support field caregivers with guidance, coaching, and issue resolution
Assist in monitoring client wellbeing - mental, physical, and emotional status
Report significant changes in client condition to Supervisor promptly
Maintain accurate documentation and communicate updates as needed
Promote patient safety - identifying hazards and escalating concerns
Uphold HIPAA compliance and infection control standards
Represent Elara Caring professionally with courtesy and compassion
Attend required trainings and participate in skill development opportunities
Support implementation of policies, procedures, and process improvements
Maintain confidentiality of patient and staff information at all times
Perform additional duties or assignments as needed
What is Required?
Must be at least 18 years of age
Medical Assistant certification in the state applying
Previous experience providing care to elderly or disabled individuals in a home care or healthcare setting preferred
Leadership or team lead experience is a plus
Ability to motivate, mentor, and support care staff professionally
Strong verbal and written communication skills
Compassionate approach toward patient care
Ability to problem-solve, follow instructions, and prioritize workloads
Comfortable organizing schedules and delegating task assignments
Able to communicate effectively with patients, families, and coworkers
Knowledge of basic medical and personal care support tasks
Must have dependable transportation, valid driver's license, and auto insurance OR reliable access to public transportation within required distance to client homes
Travel to patient homes required; occasional travel to field offices may occur for audits or special needs
Fast-paced and physically active role
Ability to stand, walk, bend, lift, assist transfers and handle equipment
Ability to lift 50-100 lbs as needed
You will report to the Branch Manager.
#ElaraPCS
We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
Click below for a glimpse into the day in the life of an Elara Caregiver!
$18-18.5 hourly Auto-Apply 47d ago
Office Supervisor
Polly Food Service 4.1
Assistant supervisor job in Jackson, MI
Job Title: Office Supervisor Department: Front End Reports To: Store Manager or Assistant Store Manager, Head Cashier
The Office Supervisor is responsible for overseeing all front-end operations, ensuring a smooth and efficient checkout process for customers. This role includes supervising cashiers, handling customer concerns, balancing registers, maintaining secure cash handling procedures, and ensuring accurate daily and weekly financial reporting. The Head Cashier sets the tone for excellent customer service and leads by example.
Key Responsibilities:
Supervise front-end staff, including cashiers and baggers
Assist with daily cashier performance and provide coaching as needed
Ensure all cash registers are balanced at the end of shifts and troubleshoot discrepancies
Provide prompt and courteous customer service; resolve complaints or escalate to management when needed
Maintain a clean and organized checkout area
Open and close registers, prepare cash deposits, and follow proper cash-handling procedures
Inventory and balance lottery tickets and the store safe
Ensure that front-end team members follow proper bagging procedures and safety guidelines
Communicate with other departments to support smooth store operations
Enforce store policies and procedures among the front-end staff
Monitor breaks and lunches to ensure compliance with labor laws and store policy
Qualifications:
Prior experience as a cashier, with leadership or supervisory experience preferred
Strong communication and problem-solving skills
Excellent customer service and organizational skills
Proven ability to handle cash, reconcile financial records, and maintain accuracy
Comfortable using POS systems and basic office/accounting tools
Ability to stand for extended periods and lift up to 25 lbs as needed
Flexible availability, including evenings, weekends, and holidays
$43k-65k yearly est. 60d+ ago
Supervisor - Adult Services
Genesee Health System 4.1
Assistant supervisor job in Flint, MI
$5000 SIGNING BONUS
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays.
General Statement:
Under the direction of the Director of Adult Services performs supervisory and professional tasks in staff development, supervision, case consultation and management for program area, ensures compliance with contractual obligations and any and all obligations identified by the federal government relevant to the peer support program or OBRA. Performs related work as required.
Minimum Requirements:
Master's in Social Work with the Michigan Master's Level Social Worker (LMSW) or (LLMSW) credential, Clinical. Willing and able to supervise LLMSWs and LLBSWs as requested AND three (3) years experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
OR
Master's in Psychology with the Michigan Limited License Psychologist (LLP) or (TLLP) credential AND three (3) years of experience working with adults and or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
OR
Master's in Counseling with the Michigan License Professional Counselor (LPC) or (LLPC) credential AND three (3) years of experience working with adults and/or children and families who have a diagnosis of Intellectual/Developmental Disabilities or Dual Diagnosis.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Preferences:
Experience working in or with the residential system of care for persons with Intellectual/Developmental Disabilities.
Experience working in an electronic medical record.
Veterans must submit Form DD214 to determine eligibility for Veterans' Preference
Interested applicants must clearly show they meet the minimum qualifications
BARGAINING UNIT: NON-UNION
FLSA STATUS: EXEMPT
Monday- Friday 8:00 am- 5:00 pm
How much does an assistant supervisor earn in Lansing, MI?
The average assistant supervisor in Lansing, MI earns between $27,000 and $53,000 annually. This compares to the national average assistant supervisor range of $28,000 to $55,000.
Average assistant supervisor salary in Lansing, MI
$38,000
What are the biggest employers of Assistant Supervisors in Lansing, MI?
The biggest employers of Assistant Supervisors in Lansing, MI are: