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  • Senior Manager, Risk Management

    Cumberlandfarmsinc

    Associate manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $104k-149k yearly est. 23h ago
  • Performance Manager

    Pike Telecom

    Associate manager job in Mansfield, MA

    Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike. The compensation range for this position is between $100,000 to $115,000. Senior Performance Support Manager As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation. What You'll Do: Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions. Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities. Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability. Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams. Process Optimization: Standardize tools and practices to drive operational excellence. Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes. What You Bring: Bachelor's in Business, Finance, Engineering (MBA preferred) 5-7 years in project management, financial analysis, or operations Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus Proven ability to lead initiatives and communicate with executives Analytical mindset with a knack for simplifying complexity Key Competencies: Strategic thinking & problem-solving Cross-functional collaboration Financial & operational fluency Project ownership & influence Clear, confident communication
    $100k-115k yearly 1d ago
  • Petco Store General Manager

    Petco 4.1company rating

    Associate manager job in Boston, MA

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Overview The General Manager is responsible for leading through Petco's vision of “Healthier Pets. Happier People. Better World.” in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results. Position Responsibilities The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. People Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty. Attract, hire, and retain a diverse team of top talent. Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models. Create a professional environment that inspires and encourages the growth and engagement of partners. Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction. Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs. Responsible for all partner performance management in the Pet Care Center. Demonstrate and support a continuous improvement and growth mindset. Performance Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence. Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload. Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results. Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business. Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events. Process Ensures the proper health, appearance, welfare, and proper handling of all animals. Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store. Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels. Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures. Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security. Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness. Other Essential Duties MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth. PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority. FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork. PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment. ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment. Education and Experience In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service. Excellence in communication and computer skills are also required. Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills. A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates. Supervisory Responsibility #LI-LF2 The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services. Work Environment The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required. Contacts This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc. #PetcoGM It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $0.00 - $0.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see ******************************************** Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.
    $34k-52k yearly est. 7h ago
  • Senior Manager, Field Analysis & Operations

    Tundra Technical Solutions

    Associate manager job in Cambridge, MA

    Job Title: Senior Manager, Field Analysis & Operations (Contract) Job Category: Marketing / Commercial Operations Contract The Senior Manager, Field Analysis & Operations (Contract) will be a core member of the Commercial Operations team, reporting to senior commercial leadership. This role supports analysis, deployment, and enablement across four non-sales commercial field teams. The individual will lead and contribute to sub-national analytics, act as a key liaison between field teams and headquarters, and partner with leadership to drive business growth and support patient needs. Core Responsibilities Partner with field and commercial operations leadership to prioritize, plan, and execute sub-national analytics supporting business planning, quarterly business reviews, and operational reporting Develop and manage project plans across key operational activities, including metrics and analytics, targeting (static and dynamic), customer and team alignments, Veeva strategy, and other operational initiatives (e.g., car program, RxVantage) Lead the internal customer and field excellence planning process, partnering closely with field and functional leaders to assess and enhance field capabilities across deployment and enablement channels Identify trends and insights from analytics efforts and translate them into high-impact initiatives in collaboration with cross-functional partners such as training and marketing Additional Responsibilities Serve as the initial point of contact for field team data inquiries, conducting triage analysis and escalating as needed Collaborate with IT/IS teams on Veeva integrations and other system interfaces to ensure seamless data flow Manage projects and deliverables with external vendors as required Required Skills & Experience HQ-based commercial experience strongly preferred Proficiency with Microsoft Office, particularly Excel (reporting/modeling) and PowerPoint Experience with third-party syndicated data sources (e.g., IQVIA, Symphony, Komodo) and/or specialty pharmacy, distributor, copay, or lab data Experience managing cross-functional projects in a matrixed environment Strong analytical, problem-solving, and organizational skills with high attention to detail Ability to influence outcomes and lead initiatives without direct authority Clear, open, and effective communicator with a strong customer-focused mindset Ability to manage multiple priorities in a fast-paced, dynamic environment Preferred Qualifications Oncology or rare disease experience Experience with BI tools such as Tableau Experience working with Veeva CRM Education & Background 5-7 years of commercial pharmaceutical or biotech experience, with 2-4 years in commercial operations, training, or marketing OR 7+ years of life sciences consulting experience focused on commercial strategy and implementation
    $118k-166k yearly est. 2d ago
  • Plant Manager-Beverage Manufacturer

    Epic Enterprises, Inc. 4.5company rating

    Associate manager job in Ayer, MA

    The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives. essential functions, Job duties and responsibilities: Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency. Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture. Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions. Oversee the initiation of new production lines as well as the seamless operation of existing lines. Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports. Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities. Improve the capabilities of all plant personnel and develop a highly motivated workforce. Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance Implement cost-effective control systems over capital assets, operating expenditures, and labor costs Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work. Optimize ingredient and packaging material usage to minimize scrap loss. Identify and eliminate potential sources of food safety risk. Effectively communicate urgent issues both internal and external to the management team as needed. Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively. Identify root causes of issues and develop and implement corrective actions to prevent repeat problems. Ensure accurate and timely communication across all departmental functions. Support and comply with GMP's; understand and follow emergency action plan Support food safety, quality, and legality. Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements. · Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments. · Assist in all regulatory audits of manufacturing at the facility. · Guide and develop processes/procedures related to Capital Equipment repair and refurbishment. · Occasional travel as business needs demand. · Other duties as assigned. EDUCATION/EXPERIENCE DESIRED: · College degree is preferred · Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role. · Manufacturing experience with companies engaged in the manufacture of FDA regulated products. · Proven success leading, managing and developing a staff. · Strong interpersonal skills and ability to work with others in a positive and collaborative manner. KEY SKILLS DESIRED: · Leader, self-starter and team player. · Excellent speaking, writing and listening skills. · Proven ability to work in a fast-paced and high-demand environment. · Ability to utilize MS Office applications, Outlook, Word, Excel. PHYSICAL DEMANDS: · Ability to work in an office and plant environment with exposure to noise, equipment, and machinery · Ability to stand for long periods of time. · Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching) WORK ENVIRONMENT: The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate to high. · The environment can be wet, dry, hot, cold, sticky and dirty.
    $103k-150k yearly est. 1d ago
  • General Manager, Operations

    The Landline Company

    Associate manager job in Boston, MA

    Landline is revolutionizing air travel by bridging the gap between regional communities and major airline hubs. We partner with top airlines like American and Air Canada to offer innovative multimodal connections across North America. Our luxury motorcoaches and shuttles replace short flights with a faster, more sustainable alternative-reducing costs, addressing pilot shortages, and enhancing passenger journeys. We are a venture-backed, high-growth company scaling quickly across the continent. About the Role We're seeking a General Manager based in Boston, MA. Reporting to our Vice President of Operations, this position has oversight over all airport, driver, and vehicle operations in the region. Responsibilities: Manage Landline's operations in the Boston region; represent Landline with key airline, airport, and other stakeholders in the region Own end-to-end project management for new market launches and major operational initiatives, including process development, scope and timeline ownership, risk mitigation, cross-functional coordination, and execution through launch readiness and start-up Serve as the launch lead for Boston-area initiatives, driving operational readiness across staffing, training, regulatory approvals, technology, equipment, and partner alignment, and ensuring a smooth transition from launch to steady-state operations Hire, train and evaluate employees and maintain standard operating procedures for all team members Clearly communicate company and operational performance standards to team members and drive achievement Maintain knowledge of the company's regulatory obligations and ensure Landline's operations comply with all applicable FMCSA and FAA regulations, including safety and security policies, duty time requirements, and vehicle standards Maximize operational performance by driving a safety-first culture and ensuring alignment between teams at different locations Effectively communicate goals, opportunities and challenges to company leadership and external stakeholders Adjust daily schedule for shift personnel to ensure optimal efficiency Execute vehicle maintenance plan and schedule vehicle maintenance accordingly Analyze operational data to identify trends, implement improvements, and deliver regular reports to leadership Lead airport operations including badging, compliance, and secure-to-secure transfer responsibilities, ensuring adherence to airport authority and TSA standards Lead overall budget, payroll, and cost control efforts for the region, maintaining alignment with financial targets Represent the Landline brand and be an example of our customer-first principles What We're Looking For: Bachelor's degree in relevant field 7+ years of management experience in an operationally intensive, shift-based business. Previous transportation management experience is strongly preferred. Proven success in a team environment Strong analytical background with experience using data to drive decision-making and performance improvement Experience overseeing payroll and labor costs across multiple operational teams, with responsibility for managing budgets and delivering results within financial constraints Ability to regularly travel to operational locations in the Boston region and be available after hours and on weekends to respond to urgent operations challenges Ability to prioritize tasks and manage multiple projects simultaneously Well-developed leadership skills and the ability to motivate team members working toward a common goal Positive attitude and strong work ethic Excellent verbal and written communication skills Ability to carry out safety-sensitive FAA Ground Security Coordinator functions when needed Previous transportation management experience is preferred All other duties as assigned This is a Safety-Sensitive Position subject to random drug and alcohol testing under FAA guidelines. Applicants must complete a pre-employment drug screen, comprehensive background check and/or fingerprinting to comply with company security requirements. Applicants must successfully complete TSA criminal background checks to qualify for access privileges to the airport Security Identification Display Area (SIDA) Benefits: Comprehensive benefits and PTO plan including medical, dental, vision, 401(k), disability, parental leave and Company-paid life insurance benefits for full-time employees Flight benefit privileges with our airline partners We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $68k-145k yearly est. 3d ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Associate manager job in Boston, MA

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $75k-118k yearly est. 4d ago
  • Operations Manager

    Advantage Technical

    Associate manager job in Milford, MA

    Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you! Role and Responsibilities: Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations. Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals. Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals. Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements. Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs. Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities) Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time. Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs. Skills and Qualifications: Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus. Continuous improvement mindset required, and kaizen experience is a plus Highly organized and plans ahead Excellent leadership, management, and motivational skills Strong communication and interpersonal skills Proven experience creating and maintaining department budgets Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint Experience utilizing an ERP/MRP system. Acumatica experience a plus. Refined time management skills, including the capability of working under pressure to meet deadlines Physical Requirements: Work will be performed primarily in a manufacturing environment Requires sufficient personal mobility and physical reflexes May require extended periods of standing or sitting Ability to lift to (50 pounds) Pushing, pulling, bending, twisting, and lifting may be required Reasonable accommodations may be made for individuals with disabilities
    $75k-119k yearly est. 1d ago
  • Operations Manager

    The Bridger Group

    Associate manager job in Sutton, MA

    We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred
    $75k-119k yearly est. 1d ago
  • Operations Manager

    Brenner Facility Services

    Associate manager job in Wilmington, MA

    Job description: Overview We are seeking a highly motivated and strategic Area Operations Manager to oversee the daily operations within a designated geographic region. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. This leadership role requires a proactive approach to managing teams, optimizing processes, and ensuring operational excellence. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record in operational management across diverse environments. This position offers an opportunity to drive growth, improve efficiency, and contribute to the overall success of the organization. xevrcyc Daily report to SVP of Operations.
    $74k-118k yearly est. 23h ago
  • Sr. Manager Risk Management

    EG America 4.4company rating

    Associate manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Requirements Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. Wage $126000-$168000 Additional Info At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $126k-168k yearly 2d ago
  • Inventory & Operations Manager

    DLP Industries

    Associate manager job in Weymouth Town, MA

    Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
    $75k-118k yearly est. 1d ago
  • Store Manager

    24 Seven Talent 4.5company rating

    Associate manager job in Braintree Town, MA

    Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: South Shore Plaza (Boston) Salary: $70-85K (DOE) Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!
    $70k-85k yearly 4d ago
  • Inbound Shift Manager

    A. Duie Pyle, Inc. 4.5company rating

    Associate manager job in Northborough, MA

    A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer's needs. Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission. Position Summary: As a Shift Manager Inbound for A. Duie Pyle you will manage the workforce to ensure customer delivery expectations are met in an efficient and timely manner. The responsibilities of the position include, but are not limited to: Manage the workforce to ensure customer delivery expectations are met in an efficient and timely manner. Develop the workforce by setting clear expectations, training, providing feedback and coaching. Motivate employees while maintaining a positive, results-oriented workplace by striving to achieve productivity goals. Perform employee reviews; document corrective action as needed. Provide JADP comments for all employees to ensure each one is sufficiently evaluated. Apply and enforce company policies and procedures within the framework of the "Pyle Culture". Participate in the interviewing and hiring process and provide feedback for hiring decisions To be qualified for this position, you must possess the following: Build P&D routes in Pyle ERP system by assigning delivery stops within geographic area that ensures operational efficiency & customer delivery expectations are met. Ensure all established unloading and loading processes are followed. Provide feedback and training to workforce as necessary to ensure the safety of all employees. Review load plan and HAZMAT loading to ensure driver safety and DOT requirements are not violated. Ensure all shipments are manifested and stowed properly to ensure damage-free transit. Generate and maintain daily, monthly, and quarterly reports that support dock operations. Accountability of Pyle Priority Shipments within operation. Other duties may be assigned as necessary. HS Diploma or equivalent LTL transportation or warehouse operations background preferred Dispatch experience preferred Routing experience preferred Good computer skills; familiarity with Microsoft desired Ability to solve problems Good communication skills; excellent attention to detail and decision making skills Team oriented with good interpersonal skills; demonstrates initiative Ability to work 1st, 2nd or 3rd shifts as required Previous management / supervisory experience preferred but not required Benefits of Pyle: Medical, Dental, Vision and Life Insurance Short Term and Long Term Disability 401 (k) with Company Match Annual Corporate Profit Sharing (100% employer paid) Wellness Program for yearly benefits discount Paid vacation and PTO; paid annual holidays For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $41k-49k yearly est. 3d ago
  • Antique Jewelry Store Manager

    Market Square Jewelers, Inc.

    Associate manager job in Boston, MA

    Join the Market Square Jewelers Team in Boston! Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry. About Market Square Jewelers With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston. The Role As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement. Key Responsibilities Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic Collaborate with company leadership to execute marketing and community engagement initiatives Monitor store performance and implement strategies to improve efficiency, productivity, and profitability Qualifications 2+ years of retail management experience (jewelry industry experience strongly preferred) Operationally minded, with excellent organizational and leadership skills Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused Passion for jewelry, design, and personal style Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment Why You'll Love Working With Us Be part of an established, family-owned business with a rich history and a loyal customer base Work in a newly designed showroom in one of Boston's most charming neighborhoods Lots of support through our network of 7 stores, while staying in a growth mindset Competitive compensation and growth opportunities within a respected jewelry company
    $39k-67k yearly est. 1d ago
  • Landscape Construction Operations Manager

    Outerland

    Associate manager job in Mashpee, MA

    Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients. Role Description We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables Project Execution Work hands-on with the field staff to execute the project scopes of work, including, but not limited to: Site prep and grading Hardscape and masonry Softscape installations Irrigation, lighting, and drainage Ensure both the quality and timeliness of work performed Develop the skills of the team through on-the-job training Demonstrate best practices for organization, care of equipment, work ethic, and client communication Provide foremen with clear, executable plans for their jobs Perform layout of job sites and properly set elevations and grades Manage handoff between hardscape and softscape crews Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion Personnel Management Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is: Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment Equipment and Fleet Management Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget. Manage the care of shared construction equipment Verify that all equipment is being properly maintained through regular inspection Ensure all foremen are completing DOT circle checks daily Train all employees in the proper use and maintenance of equipment prior to use. Snow Management Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed. Available Benefits: 401(k) matching Medical/Vision/Dental Insurance Paid time off (PTO) Certification Reimbursement Uniform Reimbursement Career Advancement Qualifications: 10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape Hoisting License and DOT Card Previous experience with Landscape or Construction Management. Extreme attention to detail and fantastic organizational skills Extensive managerial experience and a passion for developing, training, and mentoring teams. Outstanding communication and interpersonal skills. General computer skills In-depth knowledge of landscape construction procedures, materials, and project management principles. Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels. Job Type: Full-time
    $75k-119k yearly est. 3d ago
  • Citizens Branch Manager

    Citizens 2.9company rating

    Associate manager job in New Bedford, MA

    At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings #LI-CITIZENS5 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
    $52k-70k yearly est. Auto-Apply 23h ago
  • Assistant Store Manager

    Primark 2.6company rating

    Associate manager job in Boston, MA

    Because every day is an opportunity! Do Retail our Way. At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As an Assistant Store Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Are you game? What You'll Do As Assistant Store Manager, you will support the Store Manager (deputizing when required) in managing the daily operation of the store to ensure our customers have an amazing experience. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy at minimum cost), you'll drive store sales to achieve targets. Assistant Store Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand and by being commercial (meaning that you'll know what is trending and order your merchandise daily to drive sales). This is your moment to thrive! What You'll Get We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the US, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring To be successful in this role, you must have 4 years prior experience in retail leadership in a fast-paced, high-volume environment. Our Assistant Store Managers typically join us with retail experience as either a Store Manager or an Assistant Store Manager. You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders. Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance. A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm. Experience of delivering excellence in customer service and store standards by developing others, setting, and communicating clear expectations and encouraging, motivating, and celebrating success. You bring strong planning and organizational skills and the ability to work to agreed timescales. You have experience managing or supporting resourcing planning and scheduling. Experience as a Key Holder, including being available for emergency call outs, securing the property and premise by securing cash and stock. Experience in maintaining a safe and efficient place of work, in line with EHS and Operational policies and procedures. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! The pay range for this role is: $79,040-$107,120 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-1496 Employee Permanent
    $79k-107.1k yearly 23h ago
  • General Manager

    Taco Bell 4.2company rating

    Associate manager job in Boston, MA

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $45k-60k yearly est. 9h ago
  • Assistant Manager

    West Marine 4.7company rating

    Associate manager job in Middletown, RI

    The Assistant Manager supports the business unit in achieving sales goals through limited supervision. Responsibilities include training Crew Members on sales techniques, ensuring excellent customer service, and helping to meet annual sales targets. The mission is to serve customers by fulfilling their boating needs, ensuring they leave with the right products. West Marine is a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Coach and mentor the team for effective store operations. Lead by example, engaging with customers to meet their boating needs. Prioritize and plan to drive results and meet business goals. Train Crew Members on various transaction handling. Drive sales and performance metrics. Oversee Rig Shop operations (if applicable). Duties/Responsibilities: Develop and maintain a sales plan to achieve annual goals. Assist Crew Members in executing sales plans. Train Crew Members on product knowledge and sales techniques. Reinforce selling skills among Crew Members. Organize and execute in-store events. Ensure promotional displays and signing standards meet expectations. Provide product knowledge and suggestive selling to customers. Develop strategies to increase customer count and loyalty. Drive customer experience to meet customer needs. Maintain operational policies and ensure timely payroll processing. Ensure asset protection standards are met and maintain a safe store environment. Uphold legal requirements and brand representation. Stay updated with training programs. Maintain flexibility in scheduling, including evenings, weekends, and holidays. Ensure completion of all Omni orders by the end of the day. Act as "Manager on Duty" during assigned shifts and perform additional duties as needed. Required Skills/Abilities: Excellent verbal and written communication skills. Strong interpersonal, sales, and customer service abilities. Effective time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize and delegate tasks effectively. Strong supervisory and leadership skills. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite or similar software. Industry and product knowledge preferred. Flexible schedule required, including nights, weekends, and holidays. Education and Experience: High school diploma or equivalent preferred. Two years of supervisory experience or equivalent training and experience. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at ***************************** Join us at West Marine and help us provide the best boating experience for our customers! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $24k-29k yearly est. 23h ago

Learn more about associate manager jobs

How much does an associate manager earn in Whitman, MA?

The average associate manager in Whitman, MA earns between $45,000 and $127,000 annually. This compares to the national average associate manager range of $55,000 to $124,000.

Average associate manager salary in Whitman, MA

$75,000

What are the biggest employers of Associate Managers in Whitman, MA?

The biggest employers of Associate Managers in Whitman, MA are:
  1. Integra LifeSciences
  2. Integralife
  3. Savers | Value Village
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