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Associate technician network vs desktop support technician

The differences between associate technician networks and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an associate technician network and a desktop support technician. Additionally, an associate technician network has an average salary of $88,774, which is higher than the $41,792 average annual salary of a desktop support technician.

The top three skills for an associate technician network include technical support, switches and troubleshoot. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Associate technician network vs desktop support technician overview

Associate Technician NetworkDesktop Support Technician
Yearly salary$88,774$41,792
Hourly rate$42.68$20.09
Growth rate5%10%
Number of jobs57,999108,944
Job satisfaction-1
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 46%
Average age4342
Years of experience22

Associate technician network vs desktop support technician salary

Associate technician networks and desktop support technicians have different pay scales, as shown below.

Associate Technician NetworkDesktop Support Technician
Average salary$88,774$41,792
Salary rangeBetween $66,000 And $118,000Between $32,000 And $54,000
Highest paying CityVandenberg Air Force Base, CAPhiladelphia, PA
Highest paying stateCaliforniaPennsylvania
Best paying companyChipotle Mexican GrillNTT Data International L.L.C.
Best paying industry-Finance

Differences between associate technician network and desktop support technician education

There are a few differences between an associate technician network and a desktop support technician in terms of educational background:

Associate Technician NetworkDesktop Support Technician
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Information Systems
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Associate technician network vs desktop support technician demographics

Here are the differences between associate technician networks' and desktop support technicians' demographics:

Associate Technician NetworkDesktop Support Technician
Average age4342
Gender ratioMale, 81.9% Female, 18.1%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.5% White, 62.0% American Indian and Alaska Native, 0.3%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between associate technician network and desktop support technician duties and responsibilities

Associate technician network example responsibilities.

  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Investigate OSPF, BGP, EIGRP protocols on customer's network.
  • Monitor UNIX and NT application systems.
  • Perform platform upgrades on various Cisco routers and switches.
  • Administer AIX, Linux, Solaris and Intel platforms.
  • Integrate new desktop computers and gaming consoles onto the LAN.
  • Show more

Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Associate technician network vs desktop support technician skills

Common associate technician network skills
  • Technical Support, 13%
  • Switches, 12%
  • Troubleshoot, 7%
  • Network Hardware, 7%
  • Customer Service, 6%
  • Customer Complaints, 5%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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