Managed Services Consultant - Extended Industries
Columbus, OH
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Love consulting, but tired of the travel? Looking for an opportunity to do something new, exciting, and with a clear value proposition for your customer where no two days are the same? Then you may be a perfect fit for Veeva Systems' Managed Service Consultant - Extended Industries role. The Managed Services Consultant is a member of our Professional Services team who provides remote, ongoing, ad-hoc consulting services to our live Vault customers in Quality and Regulatory spaces. In this role, you can build long-term relationships and partner with customer administrators in a wide variety of companies and industries to deliver solutions that meet their business needs and utilize Veeva's regular new releases through the year. This is a remote, full-time permanent role with Veeva. There is no work location requirement. This is a customer-facing, non-travel role. There may be travel opportunities at select times of the year for internal events. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.What You'll Do
Provide post-go-live administrative support for multiple clients
Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, object updates, security, fields, page layouts, and notifications
Bulk import/export of content and data
Ad hoc training of users and administrators
Analysis and deployment of new product features
Maintenance of production and sandbox environments
Creation of regular and ad hoc customer reports
Assist customers in deciding how to implement new features
Requirements
Experience with configuring/supporting/implementing software
Customer service or consulting experience
Ability to quickly understand client requirements and needs and articulate potential solutions
Experience fulfilling customer needs and managing expectations
Strong organizational skills with the ability to switch tasks quickly
Excellent verbal and written communication skills
Bachelor's degree or equivalent relevant experience
Nice to Have
Project management experience
Experience with Veeva Vault, document management solutions such as OpenText, Documentum/EMC, Liquent, and/or Next Docs, eTMF/CTMS solutions
Understanding of Quality and/or Regulatory processes
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $70,000 - $140,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Auto-ApplyCustomer service/work from home agents
Columbus, OH
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
Automotive Service Advisor - On-Site at our Dublin, Sawmill Location
Dublin, OH
Full-Time Automotive Service Advisor at our Sawmill location!
Are you a skilled service advisor with the knowledge and passion for automobiles and exceptional customer service? Join ER Autocare as a Full-Time Automotive Service Advisor at one of our four locations! In this exciting opportunity you will manage on-site customer calls, scheduling appointments, and driving service sales at one of our four Columbus-area locations.
Compensation & Schedule:
Expected earnings: $75,000 - $100,000 annually (includes hourly pay, overtime, and performance incentives)
Work Schedule: 42-45 hours per week, Monday through Friday, 7:00 AM - 5:30 PM
No weekends - enjoy a healthy work-life balance!
Expectations:
Handle incoming service calls, providing professional, knowledgeable assistance
Schedule service appointments and manage shop capacity
Make outbound calls to follow up on declined services within 48-72 hours to drive additional sales
Leverage service systems to access customer information, service history, and updates
Maintain a strong focus on Google reviews and ratings - all locations currently hold a 4.6+ rating
Serve as a key driver of the customer pipeline, ensuring a steady flow of appointments
Maintain a professional demeanor and strong customer focus throughout every interaction
Qualifications:
Automotive Service Advisor experience with proven ability to communicate effectively with customers about vehicle needs and service options
Strong sales skills with the ability to up-sell services and close follow-up opportunities
Highly organized, able to manage multiple locations' schedules and priorities
Comfortable making both inbound and outbound calls in a fast-paced environment
Detail-oriented with strong follow-through to ensure customer satisfaction and repeat business
Why ER Autocare?
We are a leading automotive repair company with four high-volume locations around Columbus, Ohio. We pride ourselves on providing an upscale auto repair experience and are known as "Masters of Our Craft." With this new centralized customer contact center role, you'll play a critical part in delivering consistent, high-quality service and ensuring customers receive the attention and expertise they deserve.
Benefits Offered: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Long-Term Disability.
Apply Today
Ready to take the next step in your automotive career?
Apply Now and join the team that's redefining the auto repair experience!
Service Experience Advisor
Columbus, OH
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
Listen actively to customer concerns and guide them through appropriate service solutions and offerings
Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
Clearly communicate estimated pricing, timelines, and expectations at time of check-in
Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
Process service and point of sale transactions accurately and completely
Maintain minimum attachment rates and productivity standards
Stay informed of current promotions and attachment opportunities
Provide timely, professional updates to customers regarding service status
Obtain required certifications as directed by management
Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
High School diploma or equivalent
No prior technical experience required
Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Service Writer
Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment.
Responsibilities:
Customer Interaction:
- Greet customers in a professional and friendly manner, ensuring a welcoming environment.
- Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately.
- Provide clear estimates for repair and service costs, explaining any necessary work to customers.
- Communicate repair updates and timelines, addressing customer questions or concerns.
Service Coordination:
- Create work orders and distribute them to technicians with all necessary information.
- Prioritize and schedule repair work based on urgency and shop capacity.
- Ensure accurate documentation of work performed, parts used, and technician time.
- Monitor the progress of repairs and follow up with technicians to meet deadlines.
Technical & Administrative Tasks:
- Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers.
- Order parts and supplies as needed, verifying availability and pricing.
- Review completed repairs for accuracy and proper documentation before invoicing customers.
- Process payments and manage invoicing efficiently.
Customer Service Excellence:
- Address complaints or disputes professionally and work to resolve them to the customers satisfaction.
- Maintain strong relationships with customers, promoting repeat business.
- Suggest preventative maintenance or future services based on vehicle history.
Qualifications:
- Experience:
- 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop.
- Knowledge of diesel engines and repair processes is highly preferred.
- Skills:
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities to manage multiple work orders.
- Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent).
- Basic understanding of accounting or invoicing.
- Education:
- High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus.
Work Environment:
- Primarily office-based, but occasional work in the repair area may be necessary.
- Fast-paced environment with frequent interruptions.
Schedule:
- Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included.
Salary:
- Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
Customer Service Advisor- 809
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Full-time employees only
(USA) Tire and Battery Service Advisor
Columbus, OH
**What you'll do...** Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $19.00 to $26.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
**Minimum Qualifications...**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Valid state-issued driver's license.
18 years of age or older.
**Preferred Qualifications...**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Auto service industry, Retail Experience
**Primary Location...**
1755 Hilliard Rome Rd East, Columbus, OH 43228-0000, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Automotive Service Advisor / Writer | Weekends Off | Polaris
Columbus, OH
Christian Brothers Automotive
Benefits:
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
Hourly - $15 - 18/HR
Healthcare Benefits Available
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Employee Appreciation Events
Chaplain Care Support Available
Weekly Team Lunches
Locally Owned and Operated
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
8555 Sancus Blvd, Columbus, United States, 43240
Job Overview:
As a Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Assist in setting and managing guest appointments.
Communicate on the phone in a clear professional manner
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Help manage the store's workflow in an effective and efficient manner
Consistently and effectively present our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Build long-term relationships between the store, yourself and our guest
Shuttle guest as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications
Qualifications:
Current driver's licenses
Positive Attitude an Upbeat Demeanor
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store application
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Service Advisor
Delaware, OH
Full-time Description
In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. PCJD-Delaware is currently looking for talented, service centric people like you to apply for our Service Advisor role.
Why you'll love working with us:
Associate recognition occurs daily through In-Store programs along with our monthly
“Feed the Machine”
incentive program. This along with TOP Performer opportunities in our
Drive for Success
programs provide a financial benefit as well as a personal enjoyment for the associates and their families.
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today!
Requirements
What you'll do as the Service Advisor:
Proactively greet all customers promptly with a professional and friendly attitude
Establish and maintain strong customer relationships that encourage repeat and referral business
Document and deliver fair, competitive, and transparent price quotes with the customer and dealership's best interests in mind
Listen to customers to determine their primary concern and review additional maintenance needs
Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify PCJD-Delaware's price
What you'll need to be our Service Advisor:
Casual, uninhibited, and persuasive extrovert with a tendency for informality
Persuasive, risk-taker; quick to connect and a strong drive for results
Friendly, understanding, willing and patient team player
Prior experience in account management, customer service, or retail sales required
Previous automotive service department or dealership experience highly preferred
Strong listening and problem-solving skills
High school diploma or equivalent
Valid driver's license without restrictions
Customer Service Advisor - 508
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Service Advisor - Westerville
Westerville, OH
Job DescriptionSalary: 10% Individual Gross Profit Comm. and a Team Gross Profit Bonus
Service Advisor Westerville, OH
Full-Time | Monday Friday | Starting at $60,000 + Uncapped Commission
Looking for a place to call home?
If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shopwere a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off.
Were looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location.
Why Buckeye?
Family-owned and operated since 2015
Top-rated online reputation
Forward-thinking, tech-savvy environment
Exceptionally equipped and maintained facilities
A fun, positive, and professional team culture
No weekend hourswork-life balance is real here!
What You'll Do
Sales & Communication
Recommend services and repairs based on customer goals and technician assessments
Clearly explain technical issues in an easy-to-understand way
Keep customers informed on repair status and timelines
Collaborate with technicians to ensure smooth workflow
Customer Experience
Provide exceptional service via phone, email, text, and in person
Build trust and long-term relationships with every customer interaction
Operations & Admin
Create accurate estimates and invoices
Help with parts ordering, dispatching, and workflow management
Support general shop operationseveryone pitches in where needed!
What Were Looking For
3+ years of experience in automotive service writing/sales
Proven track record in customer service and sales performance
Solid organizational skills and the ability to thrive amid distractions
Basic computer literacy (Windows, email, typing, office software)
Strong verbal and written English communication
Valid drivers license and ability to drive various vehicles safely
Benefits & Compensation
Starting at $60,000/year + uncapped commission
Simple IRA with company match
Vision and dental insurance
Alternative health care options (company-paid)
Employee discounts
Paid time off & life insurance
Professional development support
This is more than a jobits a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If youre driven, solution-focused, and ready to make an impact, apply today.
Customer Service Advocate
Groveport, OH
Requisition ID: 904577 Store #: E04087 Ops - Cust Svc - Order Entry Col Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION
The primary focus of this position is to successfully complete customer requests within the lab on behalf of Customer Service. Duties in this position are typically repetitive, requiring analysis and use of individual judgment. Specific duties for this position include use of technology systems, troubleshooting problem jobs, and industry/position required knowledge. Creating partnerships with the lab, fellow peers, and accounts to achieve customer satisfaction. Supervision of this position ranges from general to minimal.
MAJOR DUTIES AND RESPONSIBILITIES
Manage customer requests via Salesforce cases to successful outcome.
Manage workflow and scheduling to ensure jobs are completed and customer needs are met in a timely manner.
Provide quality customer service by answering customer calls, responding to customer questions/concerns, handle technical questions/concerns and conduct outbound calls (Missed ETAs, Follow up requests, Back-order substitutions)
Prioritize and problem solve complex customer issues and concerns.
Provide quality customer service by answering & responding to Incoming Internal Customer Service requests, Sales Force/Lab activities, and Cases in a timely manner.
Conduct professional communication with customers.
Occasional Modification of jobs to customer specifications.
Act as a liaison between the Lab, Customer Service, and Internal-company laboratories.
Perform other duties within the customer service department or other areas as assigned.
Maintain a clean and organized work environment.
Observe all company policies, rules, and safety practices.
BASIC QUALIFICATIONS
High School education or equivalent required
4+ years previous related optical experience and/or training
Data Entry knowledge
Lab process flow knowledge
Telephone/Email Etiquette
Active Listening
Familiarity with electronic communication methods such as email, instant messaging, and chat services.
Basic ability to add and subtract.
Understand decimal numerical sequencing.
Ability to read, write, and comprehend simple instructions, short correspondence, and memos.
Ability to communicate effectively in a team environment.
Ability to use professional language/conduct when communicating externally to customers.
Keyboarding skills with the ability to do 10 key.
Basic computer hardware knowledge
PREFERRED QUALIFICATIONS
ABO (AMERICAN BOARD OF OPTICIANRY) Certification
Microsoft Office programs required (Excel, Word, etc.)
Gmail and Google Suite of Web Based Applications
Eclipse Order Entry experience
Optifacts experience
Salesforce.com experience
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Columbus
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Data Entry, Ophthalmic, Social Media, Administrative, Healthcare, Marketing
Salon Service Liason
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Active enrollment in a cosmetology program or active cosmetology license Acceptable background check
Able to use point-of-sale software
SERVICE EXPERIENCE ADVISOR
Columbus, OH
Job Description
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
Listen actively to customer concerns and guide them through appropriate service solutions and offerings
Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
Clearly communicate estimated pricing, timelines, and expectations at time of check-in
Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
Process service and point of sale transactions accurately and completely
Maintain minimum attachment rates and productivity standards
Stay informed of current promotions and attachment opportunities
Provide timely, professional updates to customers regarding service status
Obtain required certifications as directed by management
Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
High School diploma or equivalent
No prior technical experience required
Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Third Shift Customer Service
Columbus, OH
The Overnight Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive and safe member experience. Position hours are 10pm through 6am, Monday through Friday weekly. This position is Full Time.
Essential Duties and Responsibilities
Greet members, prospective members and guests by providing exceptional customer service
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
Maintain the neatness and cleanliness of the club
Monitor for safety of persons and cleanliness in the club
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow Lost and Found Policy and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements
Cleaning background preferred
Customer Service background preferred
A passion for fitness and health
Upbeat and positive attitude!
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers
Strong listener with the ability to empathize and problem solve
Demonstrate diplomacy in all interactions while using appropriate behavior and language
High School diploma/GED equivalent preferred
Must be 18 years of age or older
Physical Demands
Continual standing and walking during shift
Acknowledgement of members when maintaining the facility
Must be able to occasionally lift up to 50 lbs
Will dilute and clean with chemicals throughout shift
Clean and sanitize equipment, restrooms and surfaces throughout the club
Monitor club and assist members throughout entirety of shift
Salon Service Liason
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role)
Acceptable background check
Able to use point-of-sale software
Experienced Service Advisor
Westerville, OH
Job DescriptionBorn Leader & Great at What you Do? Come show us!
Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way!
We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges.
We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews!
Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby.
Qualifications
All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner.
All employees must be able to work a minimum of 50 hours a week on a regular basis.
Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves.
Job Type: Full-time
Pay: $60,000.00 - $95,000.00 per year
Benefits:
Employee discount
Health insurance
Health savings account
Paid time off
Professional development assistance
Referral program
Retirement plan
Shift:
8-hour shift
Day shift
No weekends
No nights
Application Question(s):
What interests you about this position?
What skills and experience do you have that you feel would make you an asset to our company?
Experience:
Service Writers: 2 years (Preferred)
Work Location: In person
Customer Service Agent
Canal Winchester, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Canal Winchester, Robinette Way
Division: Solutions
Job Posting Title: Customer Service Agent - 104556
Time Type: Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
Labor and Training Management:
* Reports inconsistencies or problems to Supervisor or Operations Manager.
* Manages order flow to ensure daily requirements are fulfilled.
* Coordinates special warehouse projects.
* Key resource for personnel needing assistance.
* Responsible for locking and securing the facility as scheduled or required.
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
* Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
* Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control documentation
* Will assist in forklift operation and certification for new and existing associates.
* Direct the operations of the CSR team to achieve prescribed objectives.
* Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
* Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
* Participate in establishing work schedules.
* Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.
* Assist the Supervisor in ensuring that all associates handle product according to all prescribed quality procedures and guidelines.
Customer Service
* Respond to all requests (internal and external) in a courteous, professional, and timely manner
* Coordinate all inbound and outbound activity for assigned accounts
* Process and input all customer orders.
* Running and printing shipments from WMS.
* Run stock reports to check for product availability.
* Generate all related paperwork and necessary information required for customer work orders
* Checking all orders for special requests
* Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
* Follow up with other departments to ensure the service standards are being met.
* Assure proper invoicing of accounts by verifying customers as required.
* Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Investigate and communicate client complaints in accordance with established contact, site and company protocol
* Oversees the shipping and receiving activity for the Customer Service Department
* Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
* Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
* Prepare required activity reports accurately and efficiently for site management
* Research discrepancies that may occur in the shipping and receiving process
* Document processing and logistical support encompassing a variety of duties to include data entry, copying, faxing, filing, and labeling.
* Assisting with any clerical and floor duties management requires.
* Ensure the accuracy of all receiving and shipping documents.
* Gather and maintain all data and records relative to shipping and receiving activities.
* Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
* Prepare any reports concerning customer service as required by supervisors.
* Assist in resolving any discrepancies.
Data Entry
* Operate the computer terminal in a proficient manner.
* Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
* Oversee all paperwork associated with orders and maintain the corresponding files.
* Answer phone calls and operates various types of office machines and computers necessary to perform duties.
* Greet customers and visitors to the office.
* Effectively correspond with customers as required.
Communication
* Answer incoming telephone calls in a cheerful, courteous, and timely manner.
* Promptly route each call to the proper party, taking messages when necessary.
* Assist callers with general information and inquires.
* Direct visitors to appropriate department.
* Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
* Assists in overseeing warehouse inventories
* May work as part of a team or independently
* Active participation in Safety Program, to include but not limited to, Hazardous Communications and Emergency Response programs to ensure a safe work environment for all persons within the facility
* Abide by the company policies and procedures as listed in the Employee Manual or other communicated rules and/or regulations
* CSRs may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
* Work overtime as dictated by business whether mandatory or voluntary.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Easy ApplyAnnual Giving and Fundraising Services Officer
Columbus, OH
Job Description
Job Title: Annual Giving and Fundraising Officer
Status: Full time, permanent
Compensation: $58,000 - $63,136 per year
Benefits: Medical, dental, vision, disability, paid parental leave, dependent care assistance, paid vacation/sick/personal/holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection
Position Summary:
As a key member of the team, this person will plan, execute and manage all phases of a well-coordinated Annual Giving Program supporting the Ohio History Connection's (OHC) mission, vision and values. This position plays a pivotal role in for the organization by managing annual fundraising campaigns and implementing accurate and timely gift processing and acknowledgement. This position combines donor engagement strategy with operational excellence, serving as a bridge between fundraising and back-office stewardship.
Essential Duties and Responsibilities
Coordinates all fundraising activities directed at increasing annual gift support and participation.
Accurately process all incoming gifts including checks, stock, online, and others.
Maintain donor records in CRM (Altru) ensuring data integrity and compliance.
Generate reports on fundraising performance, trends, and campaign ROI.
Plan & execute all phases of a cohesive annual giving direct mail program.
Manage Contributor Membership program. In coordination with membership staff, plan & execute solicitation of OHC members.
In cooperation with the Marketing & Communications division, coordinate appropriately-timed gift envelope insertion (
Echoes
) and giving messages in communication pieces produced by OHC, i.e.
Echoes,
eNews, OHC website, etc.
With the cooperation and support of OHC staff, plan & execute a coordinated Annual Giving Staff Campaign.
Serves as Staff Liaison to Conestoga, Ohio History Connection support group, and provides administrative support for their membership drive, annual fundraiser, and donor stewardship activities.
Plan & execute stewardship strategies and activities to give annual fund donors meaningful interactions and connections with OHC.
Ensure accurate reporting of the annual giving program to include appeal/gift source, donor type, and gift designations.
Other duties as assigned.
Required Education and Experience
Associate's degree from an accredited institution in a relevant field PLUS 2-3 years relevant working experience in fundraising and development or Bachelor's degree from an accredited institution in a relevant field PLUS 1-2 years relevant working experience in fundraising or development.
Desired Skills & Experience
Proven experience in taking a program and/or project from concept to completion
Able to use project management process
Experience leading teams of peers
Able to create evaluation and use evaluation data for program improvement
Ability to communicate with staff and the public, both orally and in writing, and on behalf of a program
Excellent presentation skills
Ability to consider expenses and revenue in developing and managing program budgets
Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365; Familiarity with fundraising databases; prior use of Blackbaud Raiser's Edge or Altru is a plus.
Effective organizational skills, including attention to detail, prioritizing and managing multiple tasks for yourself, and being accountable to the organization for said tasks.
Required Competencies:
Can locate and use resources to get things done, orchestrates multiple activities at once to accomplish a goal, uses resources effectively and efficiently, and arranges information in a useful manner.
Able to initiate work and delegate to staff (either direct reports, volunteers or program/project staff)
Able to process information in a consistent manner, simultaneously displaying adaptability when necessary.
Intuitive and proactive in the strategy of building relationships and meeting the needs of stakeholders
Strategic thinker who is self-directed
Able to make practical and prudent business decisions and connections for profitability (may be earned revenue, grants, state funds, etc.)
Application Instructions
All interested applicants should apply online at *********************************
Please contact Human Resources at ************ or by email at ************************* for questions or accommodation requests. Please do not send applications by regular mail or email.
Ohio History Connection is an equal opportunity employer.
All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at ************ or via email at *************************.
Job Posted by ApplicantPro
Customer Service Attendant Supervisor
Marysville, OH
AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor, Full-time. This position works Monday through Friday, 6:00am to 3:30pm.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Assists in the training and development of team members.
Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
Reviews inventory and waste levels of accounts and makes recommendations.
Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
Completes monthly inventory action plans for team members
Generates reports for management to ensure profitability at accounts.
Verifies and signs off on timecards.
Visits accounts and meets with account representatives.
Leads and assists on projects assigned by the Operations Manager or Branch Manager
Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
Walks, bends, crouches, and climbs stairs.
Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
Performs other duties as specified by management.
Requirements:
Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
Recruits trains, and retains team members.
Develops succession plans.
Operates accounts within labor guidelines.
Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
Attends weekly staff meetings.
Addresses customer inquiries/complaints within 24 hours.
Following all safety requirements at accounts, which may include personal protection equipment such as hard
hats, safety glasses, ear protection, etc.
Benefits:
A family culture and atmosphere
Competitive compensation
Company vehicle
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE