Customer Service Representative
Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
Experienced Automotive Service Writer
Columbus, OH
Alpha Automotive is looking for high energy, experienced Automotive Service Writer to join our rapidly growing team! This position will start as part-time, with potential to move to full-time.
Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time.
We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!
As a Service Writer, a typical day may include the following:
Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
Acting as a liaison between the technician and customers
Answer service calls, set and confirm appointments
Establish long-term positive relationships with customers
This career may be for you if:
You have outstanding customer service skills
You are extremely organized
You thrive in a fast paced work environment
You're team oriented and self-motivated
Benefits include:
Training & competitive pay
Paid time off after a year of service
View all jobs at this company
Service Advisor
Sunbury, OH
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
* Determine specialized product needs and services by working directly with customers
* Suggest add-on sales to increase average transactions
* Provide price estimates for designated installations prior to scheduling appointments
* Keep customers apprised of work progress
What You'll Need to Have for the Role:
* A minimum of one year of service experience is preferred
* Previous RV product or camping lifestyle
* Ability to work daily on a computer and perform internet searches as needed
* Excellent organization and follow up skills are required
* The ability to follow department procedures and policies
* Valid driver's license preferred
* May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
* Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyAutomotive Service Advisor - On-Site at our Dublin, Sawmill Location
Dublin, OH
Full-Time Automotive Service Advisor at our Sawmill location!
Are you a skilled service advisor with the knowledge and passion for automobiles and exceptional customer service? Join ER Autocare as a Full-Time Automotive Service Advisor at one of our four locations! In this exciting opportunity you will manage on-site customer calls, scheduling appointments, and driving service sales at one of our four Columbus-area locations.
Compensation & Schedule:
Expected earnings: $75,000 - $100,000 annually (includes hourly pay, overtime, and performance incentives)
Work Schedule: 42-45 hours per week, Monday through Friday, 7:00 AM - 5:30 PM
No weekends - enjoy a healthy work-life balance!
Expectations:
Handle incoming service calls, providing professional, knowledgeable assistance
Schedule service appointments and manage shop capacity
Make outbound calls to follow up on declined services within 48-72 hours to drive additional sales
Leverage service systems to access customer information, service history, and updates
Maintain a strong focus on Google reviews and ratings - all locations currently hold a 4.6+ rating
Serve as a key driver of the customer pipeline, ensuring a steady flow of appointments
Maintain a professional demeanor and strong customer focus throughout every interaction
Qualifications:
Automotive Service Advisor experience with proven ability to communicate effectively with customers about vehicle needs and service options
Strong sales skills with the ability to up-sell services and close follow-up opportunities
Highly organized, able to manage multiple locations' schedules and priorities
Comfortable making both inbound and outbound calls in a fast-paced environment
Detail-oriented with strong follow-through to ensure customer satisfaction and repeat business
Why ER Autocare?
We are a leading automotive repair company with four high-volume locations around Columbus, Ohio. We pride ourselves on providing an upscale auto repair experience and are known as "Masters of Our Craft." With this new centralized customer contact center role, you'll play a critical part in delivering consistent, high-quality service and ensuring customers receive the attention and expertise they deserve.
Benefits Offered: Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Long-Term Disability.
Apply Today
Ready to take the next step in your automotive career?
Apply Now and join the team that's redefining the auto repair experience!
Automotive Service Advisor
Columbus, OH
Pay: $65,000-$110,000 per year (draw + commission) Commission guarantee during onboarding Schedule: Full-Time | Day shift | Saturday rotation
Why You'll Like This Job
If you enjoy helping customers, staying busy, and earning what you're worth, this role is for you. We're looking for a motivated Automotive Service Advisor to join a fast-paced, team-focused dealership service department.
No high-pressure sales - just excellent service and clear communication.
What You'll Do
Greet customers and check vehicles in for service
Listen to concerns and recommend needed maintenance and repairs
Communicate with technicians regarding vehicle status
Provide accurate estimates and timelines
Keep customers informed throughout the service process
Build long-term customer relationships
What We're Looking For
Customer service or advisor experience preferred
Automotive service advisor experience is a plus (but not required)
Strong communication and organization skills
Reliable attendance and professional attitude
Ability to multitask in a busy environment
Valid driver's license and ability to meet required MVR standards
What We Offer
$65,000-$110,000 annual earning potential
Commission guarantee during training
Paid training and onboarding support
Medical, dental, vision, and 401(k)
Paid time off and holidays
Employee discounts on vehicles and service
Career growth within a well-established dealership group
Service Writer
Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
The Service Writer acts as the communication bridge between customers and the diesel repair team. They are responsible for scheduling repairs, ensuring excellent customer service, and accurately documenting vehicle issues and repair needs. The ideal candidate has strong organizational skills, knowledge of diesel engines, and the ability to multitask in a fast-paced environment.
Responsibilities:
Customer Interaction:
- Greet customers in a professional and friendly manner, ensuring a welcoming environment.
- Discuss vehicle issues with customers, collect detailed information, and document symptoms and concerns accurately.
- Provide clear estimates for repair and service costs, explaining any necessary work to customers.
- Communicate repair updates and timelines, addressing customer questions or concerns.
Service Coordination:
- Create work orders and distribute them to technicians with all necessary information.
- Prioritize and schedule repair work based on urgency and shop capacity.
- Ensure accurate documentation of work performed, parts used, and technician time.
- Monitor the progress of repairs and follow up with technicians to meet deadlines.
Technical & Administrative Tasks:
- Maintain knowledge of diesel engines, systems, and common repairs to effectively communicate with technicians and customers.
- Order parts and supplies as needed, verifying availability and pricing.
- Review completed repairs for accuracy and proper documentation before invoicing customers.
- Process payments and manage invoicing efficiently.
Customer Service Excellence:
- Address complaints or disputes professionally and work to resolve them to the customers satisfaction.
- Maintain strong relationships with customers, promoting repeat business.
- Suggest preventative maintenance or future services based on vehicle history.
Qualifications:
- Experience:
- 2+ years of experience in a similar service writer role, preferably in a diesel repair or automotive shop.
- Knowledge of diesel engines and repair processes is highly preferred.
- Skills:
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities to manage multiple work orders.
- Proficiency in service management software (e.g., Mitchell, RO Writer, or equivalent).
- Basic understanding of accounting or invoicing.
- Education:
- High school diploma or equivalent required; technical training or certifications in diesel or automotive repair is a plus.
Work Environment:
- Primarily office-based, but occasional work in the repair area may be necessary.
- Fast-paced environment with frequent interruptions.
Schedule:
- Full-time position with flexibility to work weekends or overtime as needed. 55 hours per week, saturday included.
Salary:
- Competitive, based on experience, salary of $800 - $1200 per week, commensurate with experience.
Service Experience Advisor
Columbus, OH
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
Listen actively to customer concerns and guide them through appropriate service solutions and offerings
Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
Clearly communicate estimated pricing, timelines, and expectations at time of check-in
Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
Process service and point of sale transactions accurately and completely
Maintain minimum attachment rates and productivity standards
Stay informed of current promotions and attachment opportunities
Provide timely, professional updates to customers regarding service status
Obtain required certifications as directed by management
Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
High School diploma or equivalent
No prior technical experience required
Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Customer Service Advisor - 508
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Service Advisor
Sunbury, OH
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-Apply(USA) Tire and Battery Service Advisor
Columbus, OH
What you'll do... Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance protocols tire and battery industry guidelines service standards equipment operations TPMS Tire Pressure Monitoring systems product specifications and seasonality demonstrating knowledge of Point of Sale systems phone and inperson selling techniques. Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement utilizing hand held technology and systems to make immediate business decisions related to services safety alerts new product information product application and training adapting to new tools and encouraging others to use them. Be an Owner Communicates equipment tools and supplies needs to TBC Lead tracking and monitoring returns and special orders operating cash registers processing transactions working handson in the physical area maintaining accurate inventory audit safety and compliance standards reporting TBC complaints safety hazards and problems with products services and work areas completing paperwork logs and other required documentation ensuring merchandise is packaged labeled and stored in accordance with company policies and procedures identifying member needs assists members with purchasing decisions and resolves issues and concerns. Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices. Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent. Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent. Serve our Customers and Members Delivers results while putting the customer first. Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $19.00 to $26.00*
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver's license.
18 years of age or older.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Primary Location...
1755 Hilliard Rome Rd East, Columbus, OH 43228-0000, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Customer Service Advisor - 508
Columbus, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
**
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
*
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
Service Advisor - Westerville
Westerville, OH
Job DescriptionSalary: 10% Individual Gross Profit Comm. and a Team Gross Profit Bonus
Service Advisor Westerville, OH
Full-Time | Monday Friday | Starting at $60,000 + Uncapped Commission
Looking for a place to call home?
If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shopwere a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off.
Were looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location.
Why Buckeye?
Family-owned and operated since 2015
Top-rated online reputation
Forward-thinking, tech-savvy environment
Exceptionally equipped and maintained facilities
A fun, positive, and professional team culture
No weekend hourswork-life balance is real here!
What You'll Do
Sales & Communication
Recommend services and repairs based on customer goals and technician assessments
Clearly explain technical issues in an easy-to-understand way
Keep customers informed on repair status and timelines
Collaborate with technicians to ensure smooth workflow
Customer Experience
Provide exceptional service via phone, email, text, and in person
Build trust and long-term relationships with every customer interaction
Operations & Admin
Create accurate estimates and invoices
Help with parts ordering, dispatching, and workflow management
Support general shop operationseveryone pitches in where needed!
What Were Looking For
3+ years of experience in automotive service writing/sales
Proven track record in customer service and sales performance
Solid organizational skills and the ability to thrive amid distractions
Basic computer literacy (Windows, email, typing, office software)
Strong verbal and written English communication
Valid drivers license and ability to drive various vehicles safely
Benefits & Compensation
Starting at $60,000/year + uncapped commission
Simple IRA with company match
Vision and dental insurance
Alternative health care options (company-paid)
Employee discounts
Paid time off & life insurance
Professional development support
This is more than a jobits a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If youre driven, solution-focused, and ready to make an impact, apply today.
SERVICE EXPERIENCE ADVISOR
Columbus, OH
Job Description
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
Listen actively to customer concerns and guide them through appropriate service solutions and offerings
Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
Clearly communicate estimated pricing, timelines, and expectations at time of check-in
Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
Process service and point of sale transactions accurately and completely
Maintain minimum attachment rates and productivity standards
Stay informed of current promotions and attachment opportunities
Provide timely, professional updates to customers regarding service status
Obtain required certifications as directed by management
Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
High School diploma or equivalent
No prior technical experience required
Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
HIRE60 Automotive Service Technician Program
Columbus, OH
HIRE 60 Automotive Service Technician Program!
Are you seeking a new career? Have you always enjoyed working on vehicles? As our
Performance Columbus Family of Dealerships
continues to grow, so does our desire to help individuals gain skill sets in the automotive service industry. Through our HIRE 60 Program, you will gain the knowledge and skills required to earn a career in the Automotive Service Industry. With a minimum commitment of 90 days, students will be paid through HIRE 60 Program while receiving expertise training, automotive tools to complete the job, and a chance at a full-time employment opportunity, including our elite health care/benefits package.
Join our HIRE 60 Team and drive your career to the next level!
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything.If you're ready for a new and exciting change in your career, take the first step and reach out to us today! Requirements
As a HIRE 60 Maintenance Technician, you will:
Maintain an organized and safe service bay
Shadow our experienced Maintenance Technician
Work well and respectively with others
An ability to communicate as needed repairs to your mentor
Honest and trustworthy
A high level of motivation and energy and strong customer service skills are also required
Skills, Experience and Educational Qualifications:
Maintain an energetic, positive attitude and work well with others
High School Diploma or GED preferred
Valid driver's license with an acceptable driving record
Reliable transportation and the ability to commute to multiple locations
Pass a pre-employment drug screen
Possess a strong desire for continuing education in the area of responsibility
Experienced Service Advisor
Westerville, OH
Born Leader & Great at What you Do? Come show us!
Our team stays busy all week, working hard to provide our customers with safe and reliable vehicles, all while having fun while doing it. Our team spends lunch together, collaborating and problem-solving through some of our biggest challenges. We pride ourselves on the collaborative and humble work environment that we provide. All voices are respected and bring value to our team. We feel that's what sets us apart, and we like it that way!
We are looking for talented individuals who possess a growth mindset to join our team and share their experiences, thoughts, and solutions to our ever-evolving challenges.
We believe that you and your family deserve more than just a paycheck. We believe that you should be able to enjoy your job, enjoy your co-workers, and feel like you are making a difference. In short, we feel that you should feel appreciated. Don't believe us? Check out our Facebook page or Google reviews!
Our busy, full-service automotive shop is hiring Experienced Service Advisors. We are looking for smart, coachable, and hardworking team members to service our customer's cars. We offer a family-friendly atmosphere and great work culture. Our shop is open 5 days a week and closed on the weekends. Giving you the time to recharge and spend time with your loved ones, or pick up a new hobby.
Qualifications
All Service Advisors must be able to clearly demonstrate their ability to set and reach performance goals. They must conduct every aspect of their job in an ethical manner. They must have the ability to educate their customers about their automotive recommended service; interview employment candidates; manage and motivate the company's personnel; work well under pressure; and resolve customer as well as employee issues in a professional, expedient manner.
All employees must be able to work a minimum of 50 hours a week on a regular basis.
Service Advisors must also have the ability to manage and control the technical productivity as well as be productive themselves.
Job Type: Full-time
Pay: $60,000.00 - $95,000.00 per year
Benefits:
Employee discount
Health insurance
Health savings account
Paid time off
Professional development assistance
Referral program
Retirement plan
Shift:
8-hour shift
Day shift
No weekends
No nights
Application Question(s):
What interests you about this position?
What skills and experience do you have that you feel would make you an asset to our company?
Experience:
Service Writers: 2 years (Preferred)
Work Location: In person
HIRE60 Automotive Service Technician Program
Columbus, OH
Are you seeking a new career? Have you always enjoyed working on vehicles? As our
Performance Columbus Family of Dealerships
continues to grow, so does our desire to help individuals gain skill sets in the automotive service industry. Through our HIRE 60 Program, you will gain the knowledge and skills required to earn a career in the Automotive Service Industry. With a minimum commitment of 90 days, students will be paid through HIRE 60 Program while receiving expertise training, automotive tools to complete the job, and a chance at a full-time employment opportunity, including our elite health care/benefits package.
Join our HIRE 60 Team and drive your career to the next level!
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything.If you're ready for a new and exciting change in your career, take the first step and reach out to us today! Requirements
As a HIRE 60 Maintenance Technician, you will:
Maintain an organized and safe service bay
Shadow our experienced Maintenance Technician
Work well and respectively with others
An ability to communicate as needed repairs to your mentor
Honest and trustworthy
A high level of motivation and energy and strong customer service skills are also required
Skills, Experience and Educational Qualifications:
Maintain an energetic, positive attitude and work well with others
High School Diploma or GED preferred
Valid driver's license with an acceptable driving record
Reliable transportation and the ability to commute to multiple locations
Pass a pre-employment drug screen
Possess a strong desire for continuing education in the area of responsibility
HIRE60 Automotive Service Technician Program
Delaware, OH
Are you seeking a new career? Have you always enjoyed working on vehicles? As our
Performance Columbus Family of Dealerships
continues to grow, so does our desire to help individuals gain skill sets in the automotive service industry. Through our HIRE 60 Program, you will gain the knowledge and skills required to earn a career in the Automotive Service Industry. With a minimum commitment of 90 days, students will be paid through HIRE 60 Program while receiving expertise training, automotive tools to complete the job, and a chance at a full-time employment opportunity, including our elite health care/benefits package.
Join our HIRE 60 Team and drive your career to the next level!
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything.If you're ready for a new and exciting change in your career, take the first step and reach out to us today! Requirements
As a HIRE 60 Maintenance Technician, you will:
Maintain an organized and safe service bay
Shadow our experienced Maintenance Technician
Work well and respectively with others
An ability to communicate as needed repairs to your mentor
Honest and trustworthy
A high level of motivation and energy and strong customer service skills are also required
Skills, Experience and Educational Qualifications:
Maintain an energetic, positive attitude and work well with others
High School Diploma or GED preferred
Valid driver's license with an acceptable driving record
Reliable transportation and the ability to commute to multiple locations
Pass a pre-employment drug screen
Possess a strong desire for continuing education in the area of responsibility
Automotive Service Technician
Columbus, OH
Bob Caldwell Chrysler Jeep Dodge Ram is a top-rated MOPAR dealership located on Morse Rd in Columbus. We are happy to announce we are actively pursuing Certified Technicians to join our service department. Our dealership has been experiencing year-over-year growth, and now is the time to join! As our Certified Technician, your primary duties would be diagnosing, inspecting, and following manufacturer compliance. The ideal candidate would have certifications and prior automotive diagnostic and repair experience.
Certified Technician Job Responsibilities
Automotive diagnostics and inspections.
Conducting inspections, repairing engine failures, repairing mechanical and electrical systems, and replacing parts.
Comply with manufacturer specifications throughout the repair/servicing process.
Mentor and help other technicians on the Service Team.
Certified Technician Benefits and Compensation
On top of ultra-competitive pay, we are proud to offer top-of-the-line benefits including Medical & Dental, Vision, Company Paid Life, Employee Assistance Plan, 401k, Lucrative Paid Time Off that accrues from Day 1, plus an excellent menu of dealer specific benefits! Our Parts team is one of the best in the business with the inventory to back you up. We have a team of tenured, experienced service advisors and a disciplined dispatch team. Our Shop Foreman is here from daylight to dark for support and solutions.
Certified Technician Qualifications
1-3 years of automotive repair/diagnostic experience
CJDR Certified or equivalent ASEs
Driver's License.
Personal Tools.
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you think you have what it takes to be our next CJDR Certified Technician - Find out and Apply Today!
Job Type: Full-time
Pay: $25-$50 per flat rate hour. PAID WEEKLY ON YOUR BOOKED HOURS-no more waiting on ROs to close on someone else's schedule!
Education benefits:
Continuing education credits
Employee discount
Paid training
Professional development assistance
Experience level:
Level 1-3 or equivalent ASE
Schedule:
Flexible shift starting times.
Day shift (open until 8pm)
No Sundays
Education:
High school or equivalent (Preferred)
Experience:
Automotive repair: 1 year (Preferred)
Automotive Diagnostics: 1 year (Preferred)
License/Certification:
FCA Certification (Preferred)
Work Location: One location
Auto-ApplyService Writer
Mechanicsburg, OH
Apple Farm Service is looking for an organized and enthusiastic Service Writer to join their team. The Service Writer is responsible for scheduling our team of service technicians and properly billing our customers for completed work. This rewarding position requires a high level of organization, time management, and customer service. Apple Farm Service prides themselves on their award-winning service department and is looking for a candidate to maintain their superior level of service that their customers have come to expect.
Responsibilities:
• Take customer phone calls
• Convert phone calls and in-store customer visits into work orders in the dealer business system
• Assign service technicians to work orders
• Track communication from the service technicians as notes to the work orders
• Open and close work orders with correct information to create precise billing totals
• Great customers and phone calls with friendly and positive customer service
• Check with service technicians on progress of repairs
• Discuss problems and issues with customers to help the service technicians diagnose the problem
Pay:
• Pay based on experience and work ethic.
• Time and a half paid for any hours worked over 40 hr/wk.
• Raises offered based on performance and time spent within the company
Benefits (available after 90 days):
• Medical, Dental, Vision, and Life insurance
• HSA with Free Contributions
• Paid time off/Paid Holidays
• Matching 401k program
• Uniform Services
• Tuition and Training Reimbursements available
Company Culture
• Family-owned business with direct communication from the owner
• Customer focused business, partnering with each customer on their behalf
• Belief in hard work ethic and teamwork to assist each customer
• Understanding on flexible schedules on family events and emergencies
• Belief in customer satisfaction over efficiencies or gross profit
About Apple Farm Service:
Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more.
If you feel that you would be a great fit for our Service Writer role, we want to hear from you! Apply today.
HIRE60 Automotive Service Technician Program
Marysville, OH
Are you seeking a new career? Have you always enjoyed working on vehicles? As our
Performance Columbus Family of Dealerships
continues to grow, so does our desire to help individuals gain skill sets in the automotive service industry. Through our HIRE 60 Program, you will gain the knowledge and skills required to earn a career in the Automotive Service Industry. With a minimum commitment of 90 days, students will be paid through HIRE 60 Program while receiving expertise training, automotive tools to complete the job, and a chance at a full-time employment opportunity, including our elite health care/benefits package.
Join our HIRE 60 Team and drive your career to the next level!
Employee Benefits Package:
TOP Level Compensation
HSA / FSA Health Plan
Dental / Vision Plan
Short / Long Term Disability
Life Insurance
Company Match Retirement
Paid Time Off
Employee Purchase program
The Performance ImpactExceptional · Team · Passion · CommunityRemember...a smile changes the delivery of everything.If you're ready for a new and exciting change in your career, take the first step and reach out to us today! Requirements
As a HIRE 60 Maintenance Technician, you will:
Maintain an organized and safe service bay
Shadow our experienced Maintenance Technician
Work well and respectively with others
An ability to communicate as needed repairs to your mentor
Honest and trustworthy
A high level of motivation and energy and strong customer service skills are also required
Skills, Experience and Educational Qualifications:
Maintain an energetic, positive attitude and work well with others
High School Diploma or GED preferred
Valid driver's license with an acceptable driving record
Reliable transportation and the ability to commute to multiple locations
Pass a pre-employment drug screen
Possess a strong desire for continuing education in the area of responsibility