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Barista, supervisor vs shift leader

The differences between barista, supervisors and shift leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader has an average salary of $33,841, which is higher than the $32,829 average annual salary of a barista, supervisor.

The top three skills for a barista, supervisor include customer service, coffee shop and cash handling. The most important skills for a shift leader are patients, customer complaints, and customer service.

Barista, supervisor vs shift leader overview

Barista, SupervisorShift Leader
Yearly salary$32,829$33,841
Hourly rate$15.78$16.27
Growth rate14%10%
Number of jobs88,682229,485
Job satisfaction--
Most common degreeBachelor's Degree, 50%High School Diploma, 36%
Average age3737
Years of experience--

Barista, supervisor vs shift leader salary

Barista, supervisors and shift leaders have different pay scales, as shown below.

Barista, SupervisorShift Leader
Average salary$32,829$33,841
Salary rangeBetween $25,000 And $41,000Between $26,000 And $43,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-IBM
Best paying industry-Manufacturing

Differences between barista, supervisor and shift leader education

There are a few differences between a barista, supervisor and a shift leader in terms of educational background:

Barista, SupervisorShift Leader
Most common degreeBachelor's Degree, 50%High School Diploma, 36%
Most common majorBusinessBusiness
Most common college--

Barista, supervisor vs shift leader demographics

Here are the differences between barista, supervisors' and shift leaders' demographics:

Barista, SupervisorShift Leader
Average age3737
Gender ratioMale, 30.3% Female, 69.7%Male, 44.2% Female, 55.8%
Race ratioBlack or African American, 9.9% Unknown, 5.5% Hispanic or Latino, 22.5% Asian, 6.7% White, 54.5% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage10%10%

Differences between barista, supervisor and shift leader duties and responsibilities

Barista, supervisor example responsibilities.

  • Manage high-volume university caf and bakery.
  • Pre-Measure smoothies and latte ingredients while encouraging customers to be eco-friendly and bring in their reusable cup.
  • Ensure team prepare and present drip coffee, cold beverages, espresso bar and pastry products to Starbucks standards.
  • Follow Starbucks merchandising, products presentations and signing standards.
  • Provide case management and document individual treatment plans using DMH documentation format, daily supervision of adolescents and provide crisis intervention.
  • Guide customers in choosing items that reflect personal previous experience with cross-selling, upselling, and/or referring products

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Barista, supervisor vs shift leader skills

Common barista, supervisor skills
  • Customer Service, 21%
  • Coffee Shop, 11%
  • Cash Handling, 9%
  • POS, 9%
  • Cleanliness, 7%
  • Safety Standards, 4%
Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%

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