Post job

Bilingual customer service jobs in New Hampshire

- 660 jobs
  • Customer Service Associate

    Raising Cane's 4.5company rating

    Bilingual customer service job in Concord, NH

    Starting hiring pay at: $17.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $17 hourly 1d ago
  • Physician / Non Clinical Physician Jobs / New Hampshire / Permanent / Physician Support Rep III

    University of Rochester 4.1company rating

    Bilingual customer service job in Errol, NH

    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
    $30k-35k yearly est. 1d ago
  • Customer Development Representative

    Crown Linen Service Inc. 4.2company rating

    Bilingual customer service job in Nashua, NH

    At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.
    $60k-90k yearly 24d ago
  • Data Entry/Customer Service

    Raven Ridge

    Bilingual customer service job in Concord, NH

    Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Job Type: Full-time - TEMP TO HIRE Responsibilities: Accurately input customer information into databases. Respond to customer inquiries via phone, email, or chat. Collaborate with teams to resolve issues promptly. Maintain data integrity and confidentiality. Contribute to process improvement initiatives. Qualifications: High school diploma or equivalent. Previous data entry and customer service experience preferred. Excellent communication and problem-solving skills. Proficiency in data entry software and Microsoft Office. Ability to multitask and prioritize workload. Compensation: $20.00 - $25.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
    $20-25 hourly Auto-Apply 60d+ ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Bilingual customer service job in Concord, NH

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-103.1k yearly 6d ago
  • Customer Service Banker

    MVSB

    Bilingual customer service job in Rochester, NH

    Job Description MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. We are seeking a full-time Customer Service Banker (Universal Banker) at our Rochester, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Starting salary begins at $20.64 per hour and is negotiable based on level of experience JOB REQUIREMENTS/DESIRED EXPERIENCE: High school diploma or GED Minimum one year experience in customer service and/or cash handling role Experience utilizing software applications to perform customer service duties Strong interpersonal and organizational skills Must be able to work rotating Saturdays Ability to travel between offices as required Prior bank teller transaction knowledge a plus but not required PRIMARY RESPONSIBILITIES: Maintains a working knowledge of banking products and services while promoting them to the customer Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry Responds to questions and resolve problems or concerns for customers effectively and efficiently We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
    $20.6 hourly 16d ago
  • Cashier/Store CSR

    Ar Sandri 3.9company rating

    Bilingual customer service job in Lebanon, NH

    Job Description About the Role: The Cashier/Store Customer Service Representative (CSR) plays a crucial role in ensuring a positive shopping experience for our customers at our store in West Lebanon. This position is responsible for accurately processing transactions, handling cash, and providing exceptional customer service. The Cashier/Store CSR will also assist customers with inquiries, resolve issues, and promote store loyalty programs. By maintaining a clean and organized checkout area, this role contributes to the overall efficiency and effectiveness of store operations. Ultimately, the Cashier/Store CSR is vital in fostering customer satisfaction and loyalty, which drives the success of the store. Minimum Qualifications: High school diploma or equivalent. Previous experience in a retail or customer service role. Basic math skills and ability to handle cash transactions. Work over night Hours Preferred Qualifications: Experience with point-of-sale systems. Knowledge of inventory management and merchandising. Responsibilities: Accurately process customer transactions using the point-of-sale system. Handle cash, credit, and debit transactions while ensuring compliance with company policies. Provide excellent customer service by greeting customers, answering questions, and resolving any issues. Assist in maintaining the cleanliness and organization of the checkout area and store. Promote store loyalty programs and special promotions to enhance customer engagement. Skills: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and addressing their needs effectively. Attention to detail is crucial when processing transactions to ensure accuracy in cash handling and inventory management. Problem-solving skills will be utilized daily to resolve customer inquiries and complaints promptly. Preferred skills, such as familiarity with point-of-sale systems, will enhance efficiency in transaction processing and improve the overall customer experience. Additionally, ability to work overnight shift is a must. Overnights and weekends a must. 10pm-6am shift
    $28k-34k yearly est. 25d ago
  • Customer Service Advisor - Salem

    Scrub-A-Dub Auto Wash Centers

    Bilingual customer service job in Salem, NH

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-22 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $18-22 hourly 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Bilingual customer service job in Manchester, NH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $29k-34k yearly est. 7d ago
  • Customer Relations Specialist

    Pica Manufacturing Solutions

    Bilingual customer service job in Derry, NH

    Job Description Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you'll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You'll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they're informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you'll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings - we believe in celebrating success together! Powered by JazzHR sCmeIDesdE
    $33k-52k yearly est. 7d ago
  • Client Success Renewals Specialist

    Norstella

    Bilingual customer service job in Concord, NH

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 3d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Bilingual customer service job in Manchester, NH

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications • Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information
    $9-14 hourly 1d ago
  • Client Experience Specialist

    Alliance Animal Health 4.3company rating

    Bilingual customer service job in Nashua, NH

    All Pets Veterinary Hospital is founded on the motto "Trust Our Family with Your Family!" We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Nashua, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more. We are searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in peoples' lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful, practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, you thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond and you are eager to learn, you may be the team member we are seeking! To learn more about us click here! Job Description Job duties include, but are not limited to: Greet and welcome clients and patients personally by name, answer their questions, and triage concerns. Observe signs of fear, anxiety, and stress in animal patients and offer solutions to promote a fear-free experience. Answer incoming calls, emails, and text messages with solutions to client's questions and concerns about their pet(s). Recognize and triage medical concerns so urgent needs are addressed in a timely manner. Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Qualifications We're looking for: * A minimum 1 year of veterinary industry experience required * Compassionate, calm, team player, multi-tasker, and strong communicator * Highly organized and possesses computer skills * Excellent reading/comprehension/legible writing skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Job Type: Part-time, evening shift Pay Range: $18-22/hour We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $18-22 hourly 20d ago
  • Client Specialist

    Knitwell Group

    Bilingual customer service job in Salem, NH

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01012 Salem, NH-Salem,NH 03079Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $37k-62k yearly est. Auto-Apply 30d ago
  • Reservation Agent

    HB Travels

    Bilingual customer service job in Mason, NH

    We are seeking a motivated and detail-oriented Reservation Agent to join our growing travel team. In this role, you'll assist clients with planning and booking their travel experiences from flights and hotels to cruises and group getaways. You'll provide exceptional customer service, help clients make informed travel decisions, and ensure every trip runs smoothly from start to finish. What You'll Do: Assist clients with booking travel reservations, including flights, accommodations, and vacation packages. Provide personalized travel recommendations and guidance. Manage client information, payments, and itineraries with accuracy. Build strong relationships with clients to encourage repeat travel and referrals. Stay up to date on travel trends, destinations, and supplier promotions. Who You Are: Passionate about travel and helping others plan unforgettable experiences. Highly organized and able to manage multiple bookings and clients. Professional communication skills (written and verbal). Self-motivated, reliable, and eager to learn. Previous customer service or travel experience is a plus but not required training provided. Why Join Us: Comprehensive training and ongoing support. Flexible schedule work from anywhere with internet access. Collaborative community of like-minded travel professionals. Opportunity for growth within the travel industry.
    $28k-33k yearly est. 57d ago
  • Client Experience Specialist

    All Pets Veterinary Hospital

    Bilingual customer service job in Nashua, NH

    All Pets Veterinary Hospital is founded on the motto “Trust Our Family with Your Family!” We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Nashua, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more. We are searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in peoples' lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful, practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, you thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond and you are eager to learn, you may be the team member we are seeking! To learn more about us click here! Job Description Job duties include, but are not limited to: Greet and welcome clients and patients personally by name, answer their questions, and triage concerns. Observe signs of fear, anxiety, and stress in animal patients and offer solutions to promote a fear-free experience. Answer incoming calls, emails, and text messages with solutions to client's questions and concerns about their pet(s). Recognize and triage medical concerns so urgent needs are addressed in a timely manner. Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Qualifications We're looking for: A minimum 1 year of veterinary industry experience required Compassionate, calm, team player, multi-tasker, and strong communicator Highly organized and possesses computer skills Excellent reading/comprehension/legible writing skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Job Type: Part-time, evening shift Pay Range: $18-22/hour We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $18-22 hourly 20d ago
  • Food Service Call Center Operator | Per Diem

    Concord Hospital 4.6company rating

    Bilingual customer service job in Concord, NH

    In a call center environment, processes inpatient meals, diet orders, special services, consults, transfers, and nourishments to meet specific patient needs within their physician prescribed menu. Education Some additional training beyond high school, but less than an Associates Degree. Certification, Registration & Licensure None required. Experience Three months experience in an office, food service or hospitality related setting; and computer experience in a Windows environment required. Strong communication skills and the ability to use an automated call distribution system highly preferred. Responsibilities Processes patient meal orders, diet orders, special services, consults, transfers, nourishments and requisitions. Provides customer service to patients. Answers incoming phone calls. Delivers patient nourishments. Actively attends departmental meetings. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, sit, and speak. The employee is frequently required to bend, reach, and walk. The employee is occasionally required to climb, smell, squat, stand, and taste. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, nonweather related heat or cold, and slippery surfaces. The noise level in the work environment is usually moderate.
    $27k-43k yearly est. Auto-Apply 60d+ ago
  • Customer Relations Specialist

    Pica Manufacturing Solutions

    Bilingual customer service job in Derry, NH

    Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you'll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You'll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they're informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you'll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings - we believe in celebrating success together!
    $33k-52k yearly est. Auto-Apply 60d+ ago
  • Client Specialist

    Knitwell Group

    Bilingual customer service job in Hanover, NH

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00489 Hanover, NH-Hanover,NH 03755Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Client Experience Specialist

    All Pets Veterinary Hospital

    Bilingual customer service job in Nashua, NH

    All Pets Veterinary Hospital is founded on the motto “Trust Our Family with Your Family!” We are deeply committed to each of our employees and clients and treat them as if they were members of our own family. We don't just promote a 'family-like' culture, we ARE a family. We are one of three locations founded by Dr. Melissa Magnuson. Located in Nashua, New Hampshire, we are an AAHA-accredited, small animal general practice seeing dogs, cats, birds, reptiles, and pocket pets. We provide services varying from wellness and sick appointments, surgical procedures, dentistry, radiology, ultrasounds, companion laser therapy, in-house laboratory diagnostics, and much more. We are searching for an experienced veterinary receptionist who wants to feel valued for the work they do and make a difference in peoples' lives and their pets. We are a fun-loving, busy, well-oiled machine, super organized, peaceful, practice seeking a likeminded teammate. If you are driven to succeed in a position that rewards through building customer connections, you thrive in a busy environment, seek a career where your contributions help strengthen the human-animal bond and you are eager to learn, you may be the team member we are seeking! To learn more about us click here! Job Description Job duties include, but are not limited to: Greet and welcome clients and patients personally by name, answer their questions, and triage concerns. Observe signs of fear, anxiety, and stress in animal patients and offer solutions to promote a fear-free experience. Answer incoming calls, emails, and text messages with solutions to client's questions and concerns about their pet(s). Recognize and triage medical concerns so urgent needs are addressed in a timely manner. Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Qualifications We're looking for: A minimum 1 year of veterinary industry experience required Compassionate, calm, team player, multi-tasker, and strong communicator Highly organized and possesses computer skills Excellent reading/comprehension/legible writing skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Job Type: Part-time, evening shift Pay Range: $18-22/hour We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $18-22 hourly 20d ago

Learn more about bilingual customer service jobs

Do you work as a bilingual customer service?

What are the top employers for bilingual customer service in NH?

Merry Maids

Prime Source Marketing

Primesourcefoods

Top 4 Bilingual Customer Service companies in NH

  1. Sherwin-Williams

  2. Merry Maids

  3. Prime Source Marketing

  4. Primesourcefoods

Job type you want
Full Time
Part Time
Internship
Temporary

Browse bilingual customer service jobs in new hampshire by city

All bilingual customer service jobs

Jobs in New Hampshire