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The differences between billing associates and billing administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a billing associate and a billing administrator. Additionally, a billing administrator has an average salary of $39,442, which is higher than the $34,612 average annual salary of a billing associate.
The top three skills for a billing associate include patients, customer service and data entry. The most important skills for a billing administrator are data entry, patients, and billing issues.
| Billing Associate | Billing Administrator | |
| Yearly salary | $34,612 | $39,442 |
| Hourly rate | $16.64 | $18.96 |
| Growth rate | -3% | -3% |
| Number of jobs | 23,835 | 71,952 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 47% |
| Average age | 46 | 46 |
| Years of experience | 2 | 2 |
A billing associate is responsible for processing payments and invoices for customers and ensuring accurate financial reports for auditing purposes. Billing associates utilize the business' accounting systems to monitor billing transactions and resolve account discrepancies accordingly. They also update customer records in the database, post payments timely, and escalate outstanding bills to the supervisor for resolution. A billing associate reaches out to the clients and customers for payment responsibility and respond to the inquiries and concerns they may have.
A billing administrator is primarily in charge of managing the billing and collection procedures of a company. They mostly handle administrative tasks such as gathering and organizing patient information, preparing billing data and invoices, maintaining and updating databases, and keeping an eye for any errors and inconsistencies, taking corrective measures right away. In some industries, a billing administrator must coordinate and submit receipts to insurance companies, answer client inquiries, discuss products and services, and produce regular reports. Moreover, as a billing administrator, it is essential to maintain a clear line of communication with staff for an efficient workflow.
Billing associates and billing administrators have different pay scales, as shown below.
| Billing Associate | Billing Administrator | |
| Average salary | $34,612 | $39,442 |
| Salary range | Between $27,000 And $42,000 | Between $30,000 And $51,000 |
| Highest paying City | Vancouver, WA | Washington, DC |
| Highest paying state | Washington | New Jersey |
| Best paying company | Huron Consulting Group | Buckley King |
| Best paying industry | Technology | Construction |
There are a few differences between a billing associate and a billing administrator in terms of educational background:
| Billing Associate | Billing Administrator | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between billing associates' and billing administrators' demographics:
| Billing Associate | Billing Administrator | |
| Average age | 46 | 46 |
| Gender ratio | Male, 20.6% Female, 79.4% | Male, 16.7% Female, 83.3% |
| Race ratio | Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 18.5% Asian, 7.6% White, 58.0% American Indian and Alaska Native, 0.9% | Black or African American, 10.5% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |