Patient Service Representative
Billing representative job in Edinburg, TX
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Medical Billing and Collections Specialist
Billing representative job in McAllen, TX
One of South Texas most reputable Pain Management clinics is looking for a highly motivated Medical Billing and Collections Specialist to be part of our clinical team dedicated to providing a 5-star customer service under the highest safety standards to ensure an excellent patient experience and outcome.
We want someone who is looking for a career with growth opportunities in an expanding medical group with practices in the most influential metro areas in Texas and other states.
BENEFITS
Salary estimated at $15-17 plus benefits; based on candidate's qualifications and experience.
A performance bonus ranging from $.60 to $4 on top of the base hourly rate paid monthly.
Plus, a $500 USD loyalty bonus after 6 months of employment.
Comprehensive training program with written procedures expecting the candidate to be able to perform their roles and responsibilities at an acceptable capacity in two to four weeks.
BASIC DUTIES AND RESPONSIBILITIES:
Responsible for charge and payment input in our HER system.
Coordinates and clarifies with our medical personnel on information that seems incomplete or is lacking for proper account/ claim adjudication.
Responsible for correcting, adjusting, and processing charges and bills for all applicable codes.
Assist in reconciling deposits and patient outstanding charges.
Assist with billing and collections reviews and audits.
Communicate daily via phone calls and written communications with outstanding accounts offices to verify status of payments.
Answer/respond to correspondence related to patient accounts and inquiries.
Communicates effectively with Manager about improvement opportunities to achieve optimum performance.
Participate in continuous education to remain current with codes in the Healthcare industry.
Maintain HIPPA requirements related to patient confidentiality.
Contribute to team effort to accomplish collections goals.
REQUIREMENTS:
Associates or bachelor's degree completed.
Minimum of two years of experience in a medical office setting and fluent in utilizing an Electronic Medical Records system.
Excellent communication skills; written, videocalls, and over the phone.
Understanding of medical terminology and coding.
Bilingual English and Spanish preferred.
SCHEDULE:
Monday to Friday 8am to 5pm
Available for calls or texts on weekends or afterhours.
Available to travel occasionally for trainings, conferences, and our satellite medical sites.
If you meet the job requirements, we are excited to meet you and welcome you to apply for this great opportunity.
Upon submission of your application please complete the following required survey:
***************************************************
Customer Service Teammate
Billing representative job in McAllen, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Customer Service Representative Fueler/Washer
Billing representative job in Pharr, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
4001 N Cage Blvd, Pharr, TX 78577
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4001 North Cage
Primary Location: US-TX-Pharr
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329931
Patient Access Representative
Billing representative job in Edinburg, TX
Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
General Purpose of Job:
This position reports to the Patient Access Service Director, through the immediate Supervisor. This position is responsible for the support functions necessary to accomplishing the objective of the service department. These include but are not limited to functions under the categories of: patient accounting, patient scheduling, registration, verification of patients' benefits, securing reimbursement via prior authorization / referrals, documentation of actions taken to collect out of pocket expenses and patient financial discharge.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
Always maintains utmost level of confidentiality.
Adheres to hospital policies and procedures.
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
Consistently follows the customer service standards and dress code as set forth by the hospital and the department.
Customer Service Duties
Answers the department telephone immediately or within three rings utilizing courtesy and patience.
Greet patients and their families with courtesy and concern for their needs.
Listens to customer needs and takes appropriate action as indicated.
Gather patient demographic and financial information in a kind and courteous manner.
Reschedule patients upon patient request and notify the patient's physician.
Mark patient cancelations in the appropriate scheduling system and notify the patient's physician.
Document telephone encounters.
Manage an appointment waiting list as indicated.
Ensure patients have confirmed their appointment times and offer any other pertinent information such as benefit data, directions, parking information, etc.
Patient Accounting Duties
Schedule patients for necessary procedures as indicated, using the appropriate scheduling system and obtain authorization for all planned services as indicted by insurance carrier.
Accurately create patient encounter in patient accounting systems utilizing the appropriate patient search criteria and interview method
Verify patient's insurance benefit and document findings, this process should be completed in the appropriate timeframe for the service being provided; refer to EMTALA guidelines.
Refer cases for financial screening as indicated.
Obtain Authorization or Referral for services as indicated.
Make a clear copy of picture identification and insurance cards, front and back.
Explain all business forms and obtain signatures.
Issue Patient Rights and Responsibilities and the hospital's Notice of Privacy Practice as indicated.
Issue patient identification card or wristband identification as appropriate.
Escort the patient to the appropriate service area.
Quality Assurance Duties
Review schedule/pre-registrations/registrations to identify potential duplicate medical record numbers.
Identify patients with multiple same day visits to match demographic and insurance data for each pre-registration.
Review patient demographic and financial data to ensure accuracy.
Validate verification and documentation of insurance eligibility and coverage for anticipated procedures.
Validate insurance authorizations were obtained from referring physicians when necessary/appropriate.
Validate insurance authorizations were obtained from payors when necessary/appropriate.
Validate documentation of patient insurance benefit, co-payment, deductible and co-insurance agreements in preparation for collection at the time of service or prior to discharge.
Close recurring accounts as indicated.
Reviews pre-registration list for no shows and cancelations to reschedule or cancel account as indicated.
Reconcile Census with Census Reports and Registration forms as indicated.
Patient Financial Discharge Duties
Review documented notes for payment requirements; explains insurance benefits as quoted to us by their insurance carrier and collects patient's out of pocket expenses, as indicated.
Refer cases for financial screening as indicated.
Prepare hospital receipt for payment received.
Validates address and phone number.
Ensures all paperwork is complete and all insurance cards and identification cards are copied for business record.
Document all actions taken at discharge in patient accounting system.
Cashiering Duties
Cash boxes will always be in balance; shortages or overages will be reported immediately to leadership & accounting.
Payments received will always be receipted and accounted for
The department Standard Operating Procedure for cash handling will be followed.
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Auto-ApplyAccount Representative - State Farm Agent Team Member
Billing representative job in San Benito, TX
Job DescriptionBenefits:
Licensing Paid by Agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Michael De Los Santos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Customer Service Representative
Billing representative job in Mission, TX
Call Center Customer Service Representative/Operator screens income calls regarding general information, eye medical procedures, cost and financing. Customer Service Representative provides service information, resolves customer complaints, offers solutions, and follows up to ensure customer satisfaction. Responsible for Scheduling and updating appointments, and updates demographic information during and after a call. Ensures that the image of Shah Eye Center is represented with utmost professionalism.
Work Experience Requirements
· Minimum of one year customer service experience
· Excellent telephone communication skills
· Ability to multi-task: answer calls, document and summarize details, while speaking to callers
· Organizational skills and attention to detail
· Knowledge of medical terminology
· Bilingual (English/Spanish)
Job Responsibilities and Duties
At all times, employee is responsible for:
1. Protecting the physician's license;
2. Maintaining confidential any and all information accessible while performing job duties;
3. Staying in compliance with Medicare, Medicaid, OSHA, HIPAA, OIG, and any other legal and/or contractual obligations.
Duties of the Job:
· Screen incoming calls providing prospective patients with relevant information including but not limited to: medical procedures, cost and financing, general practice information.
· Uses customer service skills when dealing with patients over the phone
· Routes calls or takes messages.
· Ensures that all demographic information is correct and that all insurance information is collected.
· Schedules/Reschedules appointments for patients using Medinformatix Software.
· Phone Tree calls patient to remind them of appointment 1 day prior to service.
· Contacts/Verifies missed appointments/yearly's for follow up. If unable to reach client, sends a Reminder Notification Card.
· Check company voicemail and return phone calls.
· Update board with daily patient count for easy glance of current numbers per doctor/location.
· Verify Fax Folder; distribute into designated folders and import any information needed into patient's chart.
· Assist with new hire training for Call Center.
· Phones are not to ring more than 3 times.
· Other duties as assigned.
Auto-ApplyCustomer Service Representative | Technical Support (Bilingual Spanish) - $20 per hour
Billing representative job in McAllen, TX
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. * Training class begins February 6, 2026 * Must be bilingual (English and Spanish) * Must have the availability to work a variety of shifts including late night/ overnight
Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.
At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services.
Every day, your work will strengthen connections between Spectrum and our customers.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
* Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
* Representing a Fortune 100 company and being the voice of Spectrum
* Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
* Resolving mobile customer inquiries while creating best-in-class customer experiences
* Working independently in an open, friendly environment while collaborating with a supportive, energetic team
We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
* Education: High school diploma or equivalent
* Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
* Language: Bilingual in English/Spanish
Preferred Qualifications
* Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
* Technical Skills: MS Office, computer skills, typing
* Skills: Communication, organization, time management, multi-tasking, customer service
* Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient
COP143 2025-66352 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Service Rep(06590) - 604 N Texas Blvd
Billing representative job in Weslaco, TX
Job Description
ABOUT THE JOB
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older
Pass a background check
GENERAL JOB
DUTIES
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
TRAINING
Orientation and training provided on the job.
Additional Information
COMMUNICATION SKILLS
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
ESSENTIAL FUNCTIONS/SKILLS
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movement with speed. Ability to enter orders using a computer keyboard or touch screen.;
Customer Service Representative
Billing representative job in Harlingen, TX
We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Manage large amounts of incoming calls
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to work at least 15 hours minimum per week
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
This position is currently only open for individuals authorized to work in the United States.
Customer Service Representative
Billing representative job in Harlingen, TX
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
Auto-ApplyCUSTOMER SERVICE REPRESENTATIVE
Billing representative job in Harlingen, TX
Job Description
CUSTOMER SERVICE REPRESENTATIVE
Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own!
We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Greet customers in-person and over the phone with professionalism and a smile
Schedule appointments
Act as a liaison between customers and service advisors
Check up on customers in the showroom
Help keep the lobby, organized, and welcoming
Requirements:
Bilingual in Spanish
Strong communication and interpersonal skills
Prior experience in customer service (auto industry is a plus)
Comfortable with computers, scheduling software, and multitasking
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
Customer Service Representative
Billing representative job in Pharr, TX
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs to
exceed customer service standards
to current clients while also
assisting prospects as they call in
.
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Based on Experience
Mon-Fri Schedule
Responsibilities
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Customer Service Representative
Billing representative job in Pharr, TX
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
* Greets all walk-in customers in a professional and courteous manner.
* Answer and directs all phone traffic in a polite, courteous and cheerful manner.
* Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
* Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
* Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
* Schedule and record appraisal and delivery appointments.
* Update and maintain the store scheduler with Office Manager.
* Collect and record payment for completed repairs; may perform some A/R.
* File repair order paperwork accurately or record in CARSTAR management system.
* Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
* Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
* Maintain the front office and customer reception areas.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 2+ years of customer service experience required, preferably in a retail setting.
* HS diploma or GED equivalent required; college degree preferred.
* Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
* Call center sales experience (or equivalent sales experience) preferred.
* Highly organized; ability to handle multiple concurrent assignments.
* Proficient with Microsoft Office and POS/management systems.
* Strong attention to details.
* Punctual and professional appearance.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping
* Carry and lift heavy objects (up to 50lbs)
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
Account Representative - State Farm Agent Team Member
Billing representative job in Harlingen, TX
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Tito Resendez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Account Representative - State Farm Agent Team Member
Billing representative job in Harlingen, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Adolfo Torres - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Current Insurance Agent License (or ability to obtain).
Account Representative - State Farm Agent Team Member
Billing representative job in Mercedes, TX
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Account Representative - State Farm Agent Team Member with Rick Armendariz - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
RESPONSIBILITIES:
Generate leads and actively pursue new business opportunities.
Educate clients about insurance products and recommend appropriate coverage options.
Foster strong client relationships through regular follow-ups and proactive communication.
Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
Excellent communication and relationship-building abilities.
Experience in sales or customer service preferred.
Goal-oriented and motivated by achieving measurable results.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Customer Service Representative
Billing representative job in Mission, TX
Call Center Customer Service Representative/Operator screens income calls regarding general information, eye medical procedures, cost and financing. Customer Service Representative provides service information, resolves customer complaints, offers solutions, and follows up to ensure customer satisfaction. Responsible for Scheduling and updating appointments, and updates demographic information during and after a call. Ensures that the image of Shah Eye Center is represented with utmost professionalism.
Work Experience Requirements
· Minimum of one year customer service experience
· Excellent telephone communication skills
· Ability to multi-task: answer calls, document and summarize details, while speaking to callers
· Organizational skills and attention to detail
· Knowledge of medical terminology
· Bilingual (English/Spanish)
Job Responsibilities and Duties
At all times, employee is responsible for:
1. Protecting the physician's license;
2. Maintaining confidential any and all information accessible while performing job duties;
3. Staying in compliance with Medicare, Medicaid, OSHA, HIPAA, OIG, and any other legal and/or contractual obligations.
Duties of the Job:
· Screen incoming calls providing prospective patients with relevant information including but not limited to: medical procedures, cost and financing, general practice information.
· Uses customer service skills when dealing with patients over the phone
· Routes calls or takes messages.
· Ensures that all demographic information is correct and that all insurance information is collected.
· Schedules/Reschedules appointments for patients using Medinformatix Software.
· Phone Tree calls patient to remind them of appointment 1 day prior to service.
· Contacts/Verifies missed appointments/yearly's for follow up. If unable to reach client, sends a Reminder Notification Card.
· Check company voicemail and return phone calls.
· Update board with daily patient count for easy glance of current numbers per doctor/location.
· Verify Fax Folder; distribute into designated folders and import any information needed into patient's chart.
· Assist with new hire training for Call Center.
· Phones are not to ring more than 3 times.
· Other duties as assigned.
Auto-ApplyCustomer Service Rep(06780) - 713 N. 77 Sunshine Strip
Billing representative job in Harlingen, TX
Job Description
Join our team as a Customer Service Representative at our Harlingen. We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers.
Must be 16 years of age or older
Possess basic math and problem solving skills
Must be able to work scheduled shifts, which will include nights, weekends,
Must be cross-trained and perform other workstation duties within the restaurant as needed
Bilingual in certain markets
Qualifications
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Proficiency in customer service software and basic computer skills
Ability to multitask and prioritize in a fast-paced environment
Patient and empathetic approach to customer interactions
Ability to work flexible hours, including weekends and holidays as needed
Bilingual skills (English/Spanish) a plus, given the location in Harlingen, Texas
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Clerk
Billing representative job in Pharr, TX
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Billing Clerk. The purpose of the Biilling Clerk is to Prepares invoices and bills and compiles data for the dealership.
Job Responsibilities
Prepares invoices listing items sold and service provided, amounts due and credit terms.
Issues credit memorandums to indicate returned or incorrectly billed merchandise.
Prepares credit forms for customers or finance companies.
Posts transactions to accounting records such as worksheet, ledger and computer files.
Accesses computer files and compiles reports as requested.
Maintains professional appearance and neat work area.
Attends weekly department meetings
Other duties as assigned
Education and/or Experience
High School Diploma or General Education Diploma; and six months related experience and/or training; or equivalent combination of education and experience.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!