Billing representative jobs in Knoxville, TN - 232 jobs
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Rapid Access Coordinator
Adecco Us, Inc. 4.3
Billing representative job in Knoxville, TN
Adecco Healthcare & Life Sciences is hiring a **Rapid Access Coordinator** in **Knoxville, TN** ! This role is in person / onsite. Please review the details below and apply with an updated resume.
Type** : Temp to hire
**Schedule** : Part time - 24 hours per week - shift times (7:00AM-7:00PM)
**Pay** : $18.00 to $20.00 per hour based on experience
**Responsibilities of the Rapid Access Coordinator** :
+ Coordinates and facilitates appropriate patient transfer and consult requests from referring facilities in accordance with established clinical guidelines and protocols and EMTALA within established timeframes.
+ Coordinates and facilitates appropriate direct patient admissions from physician offices and ambulatory outpatient centers in a timely manner.
+ Coordinates and schedules tele-medicine consults for emergency departments and inpatient facilities.
+ Utilizes effective and professional communication to act as liaison on behalf of the patient between physicians, hospital staff, and referring facilities.
+ Obtains and documents accurate patient clinical information relevant to transfers or direct admissions and clearly communicates information to accepting physicians.
+ Demonstrates the ability to triage and prioritize patient acuity utilizing critical thinking skills, clinical decision making and acquired knowledge to assist in assessing situations and facilitating patient flow through the continuum of care.
+ Obtains verbal admission order from the provider for patient type/status (inpatient, observation, etc.) and appropriate level of care (critical care, telemetry, medical, etc.) Enters order into eCare.
+ Obtains accurate patient demographic information from referring facilities and physician offices to perform patient quick registration.
+ Immediately requests bed placement for patients and communicates bed numbers back to referring facilities or physician offices. In the event of delays in bed assignment, perform patient status checks and coordinate placement. In event of urgent placement involves the ED physician and/or Clinical or System AOC.
+ Monitors and communicates daily system bed status across the organization. Maintains an up-to-date and accurate profile of bed capacity across all facilities, including the number of patients holding for a bed in the emergency departments, surgery and other patient holding areas. Elevates capacity issues to System Clinical AOCs, hospital CAOs and CNOs.
+ Immediately elevates transfer acceptance issues to the appropriate level of system and facility leadership
+ Schedules appointments for Outreach Link for emergency department patients who need follow-up treatment and/or resources for mental health or substance misuse.
+ Coordinates air transportation when needed.
+ Follows appropriate hand-off protocols at shift change including giving full patient report, completing all patient transfer documentation and patient status orders, and logging off the telephone
+ In the event of an unexpected telephone downtime and/or power outage, opens an urgent ticket with the Help Desk to implement Crisis Link and WiFi phones and immediately initiates proper downtime action steps.
+ Completes all necessary training and refers to facility acceptance guidelines and protocols to coordinate transfers and admissions. Attests quarterly to a review of all guidelines and protocols. Checks emails on a routine basis to stay up to date on process changes that need to be implemented immediately. Maintains an awareness of all services and capabilities.
+ Completes appropriate patient follow-up and manages expectations related to transfer requests in a timely manner (i.e., follow-up when additional testing requested by accepting physician, needed data for stroke/neurology transfers, when physicians request a patient be transported immediately, etc.)
+ Demonstrates proficiency in working with the Patient Checklist, Flowboard, eCare, eCare Schedule Book, STAR and other office-oriented systems as needed.
+ Completes necessary reports and assignments during call downtime.
+ Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
+ Performs other duties as assigned.
**Qualifications** **of the Rapid Access Coordinator** :
+ High School Diploma / GED
+ Licensed as an EMT, Paramedic, or LPN in the state of TN
+ Two years of experience in a health-related field
**Why work for Adecco?**
+ Weekly Pay
+ 401(k) Plan
+ Skills Training
+ Excellent medical, dental, and vision benefits
**Pay Details:** $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Inspire health. Serve with compassion. Be the difference.
Receives and interviews patients to collect and verify pertinent demographic and financial data. Verifies insurance and initiates pre-authorization process when required. Collects required payments or makes necessary financial arrangements. Performs all assigned duties in a courteous and professional manner. May perform business office functions.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Interviews patient or other source (in accordance with HIPAA Guidelines) to secure information relative to financial status, demographic data and employment information. Enters accurate information into computer database, accesses Sovera to ensure the most recent insurance card is on file, and scans documents according to departmental guidelines. Follows up for incomplete and missing information.
Verifies insurance coverage/benefits utilizing online eligibility or by telephone inquiry to the employer and/or third-party payor. Information obtained through insurance verification must always be documented in the system. Assigns appropriate insurance plan from the third-party database; ensures insurance priorities are correct based on third-party requirements/ COB. Initiates pre-certification process as required according to Departmental Guidelines; obtains signed waiver for cases where pre-certification is required but not yet obtained.
Obtains necessary signatures and other information on appropriate forms and documents as required including, but not limited to, Consent Form, Liability Assignment, and Waiver Letter.
Receives payments and issues receipts, actively working toward collection goals. Maintains cash funds/verification logs and makes daily deposits according to departmental policies and procedures.
Prepares and distributes appropriate reports, documents, and patient identification items as required. This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc.
Communicates to patients their estimated financialresponsibility.Requests payment prior to or at the time of service. Refers patients who may need extended terms to the Medical Services Payment Program and patients needing financial assistance to appropriate program.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - High School diploma or equivalent OR post-high school diploma/highest degree earned
Experience - Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Basic computer skills (word processing, spreadsheets, database, data entry)
Knowledge of office equipment (fax/copier)
Mathematical skills
Registration and scheduling experience- Preferred
Familiarity with medical terminology- Preferred
Work Shift
Day (United States of America)
Location
Blount Memorial Hospital
Facility
7001 Corporate
Department
70019272 Patient Access-Blount
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
$24k-30k yearly est. 4d ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Billing representative job in Knoxville, TN
Country USA State Tennessee City Knoxville Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 800 S. Gay Street, Knoxville, Tennessee 37929
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 60d+ ago
Client Billing Specialist
PYA P C
Billing representative job in Knoxville, TN
Job Description
PYA is seeking a Client Billing Specialist to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. This individual will be a part of the PYA Finance Team.
Responsibilities
Support Project Managers by facilitating the billing cycle and ensuring timely billing as well as accurate processing and documentation
Prepare monthly reports and process requests for specific reports
Investigate and resolve client inquiries via phone or email
Assist the Finance team with various duties as assigned, including account reconciliations
Requirements
2+ years of billing experience in a fast-paced environment
Prior customer service experience is a plus
Intermediate Microsoft Excel knowledge required along with a working knowledge of Microsoft Office Suite
Salesforce experience is a plus
Detail-oriented individual with the ability to exercise initiative, judgment, and take ownership when dealing with support tasks
Demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks
Polished professionalism including a positive attitude combined with excellent oral/written communication skills
Position Type
Full-time: Monday - Friday, 8:00 a.m. to 5:00 p.m.
Overtime will be required as needed and during peak times
About PYA
PYA
, a leading professional services firm, serves clients across the United States with expertise in consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about
The PYA Way
.
Why Join PYA
Be part of a dynamic and collaborative team that values innovation and excellence
Work with industry leaders who are committed to professional growth and client success
Competitive compensation, comprehensive benefits, and opportunities for career advancement
$27k-35k yearly est. 3d ago
Account Representative - State Farm Agent Team Member
Sunny Hall Snoeyenbos-State Farm Agent
Billing representative job in Knoxville, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2013, and today I have two full-time team members who help me take great care of our customers. State Farm has been part of my life for as long as I can remembermy dad was a State Farm agent for 45 years, and after graduating, I began my career working in his office. That experience shaped everything about the way I run my own agency today.
My husband is also a State Farm agent, and we stay very active with our family. We have triplets who are now in college, along with two younger kids. Outside the office, youll usually find me gardening, scuba diving, reading, or getting a good workout init keeps me grounded and energized.
I offer health benefits and a life insurance policy for my team, and I care deeply about maintaining a supportive, drama-free workplace. Im looking for someone with a strong work ethicsomeone who is dependable, coachable, trustworthy, and team-oriented. Integrity matters here, and so does working well with others.
If you share those values and want to grow in a meaningful career, youll fit right in.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Sunny Hall Snoeyenbos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 19d ago
Account Representative - State Farm Agent Team Member
Ozzie Gutierrez Holden-State Farm Agent
Billing representative job in Knoxville, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ABOUT OUR AGENCY:
I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and were excited to continue growing as we build the office together.
Im fully bilingual and spent part of my life living in Mexico, and outside the office I enjoy practicing martial arts. While were still building our community involvement, were committed to becoming a positive presence in the area as we grow.
We offer benefits such as two weeks of PTO, paid sick leave, and health, vision, and dental coverage. Our office culture is relaxed and supportive Im not a micromanager, and Im looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.
If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As an Account Representative for Ozzie Gutierrez State Farm Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 19d ago
Account Representative - State Farm Agent Team Member
Cody Alexander-State Farm Agent
Billing representative job in Knoxville, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 after years of owning an independent agency, bringing with me a deep understanding of what it takes to build strong customer relationships and a high-performing team. Today, our office includes two team members who share that same drive for growth.
I graduated from the University of Central Florida and have been married since 2015; my wife and I have two girls and a boy, and when I'm not working, I love anything involving sports. Community involvement is very important to us, and this year we partnered with Tennessee Kids Belong to host a toy drive that directly supported local children in need.
Our office culture is built around ambition and positivitywe want team members who have big goals, who are motivated to earn great money, and who want to be part of something bigger than themselves. We offer PTO, bonuses, and unique incentives like leaving early on Fridays when weekly goals are met or earning a team trip for hitting annual goals.
If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Cody Alexander - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 18d ago
Account Representative - State Farm Agent Team Member
Josh Ellis-State Farm Agent
Billing representative job in Knoxville, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Josh Ellis - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 24d ago
MH Bilingual Account Representative
Firstbank 4.6
Billing representative job in Knoxville, TN
Description Hours:Monday - Thursday 11:00am - 8:00pmFriday 8:30pm - 5:30pmSummary: The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing Servicing Department to deliver prompt, accurate, courteous customer service via phone, fax, mail, or email. The Bilingual Account Rep handles existing customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Essential Duties and Responsibilities:
Communicate with customers whose accounts are in collections to support payment resolution
Provide clear, empathetic, and professional support for billing inquiries and complaints
Handle a high volume of inbound and outbound calls (approximately 80-140 daily)
Document all customer interactions, including contact details, inquiry type, and resolution
De-escalate challenging situations with patience and problem-solving skills
Support onboarding and training of new team members
Meet monthly performance goals and service benchmarks
Collaborate with other departments to assist with customer translation needs
Ensure compliance with internal policies and external regulations
Perform additional duties as assigned to support team success
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
High School Diploma or GED equivalent
Previous collections or customer service experience a plus
Skills and Abilities
Bilingual in Spanish required
Strong communication skills-written, verbal, and reading comprehension
Proficient in Microsoft Office (Excel, Word, Outlook)
Solid mathematical and analytical abilities
Accurate typing and data entry skills
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$30k-35k yearly est. Auto-Apply 60d+ ago
Bilingual Account Representative
Vanderbilt Mortgage 4.2
Billing representative job in Maryville, TN
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we've been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people-which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Bilingual Account Representative (Non - LO - Servicing)
JOB STATUS: Full Time/Hourly
DEPARTMENT: Loan Servicing
REPORTS TO: Team Lead
TRAVEL REQUIRED: As Needed
WORK SCHEDULE: Hybrid - 4 days in-office, 1 day remote after training
PAY:
The expected base pay range for this position is from $22.43 to $23.93 plus additional bonus opportunity resulting in an expected total annual compensation of $46,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually.
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire.
JOB SUMMARY:
The Account Representative resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques.
JOB FUNCTIONS:
Account Management
Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts.
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns.
Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries.
Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner.
Performs outbound email communication with customers.
Handles timelines and actions specific to Consumer Lending loans.
Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage.
Analyzes Debt and income information to set-up and review payment plans.
Documents mortgage collections system with all activities and communications.
Administrative Tasks
Orders and reviews home occupancy inspections.
Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign).
Inputs and documents customer complaints, escalating to leadership when required.
Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions.
Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required.
Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS:
Education: High School diploma or equivalent required.
Experience: 0-1 year experience.
Must be fluent in both English and Spanish.
Previous experience in a Collections, Call Center or Loan Servicing environment a plus.
Basic computer skills with ability to type at least 25 wpm.
Working knowledge of the View/AS400 system.
Great attention to detail and organizational skills.
Ability to communicate effectively and efficiently via phone, email, and person to person.
Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken.
Ability to manage multiple initiatives and/or conflicting responsibilities.
Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals.
Ability to effectively collaborate and work in a team environment.
Willingness to learn, strong work ethic and work across many teams and business units.
Great attention to detail, organizational skills, and time management.
PHYSICAL DEMANDS:
Must be able to remain in a stationary position 75% of the time.
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
Will be communicating via phone, Teams, and Zoom.
Must be able to exchange accurate information at all times.
Must be able to identify and assess account status and determine appropriate process.
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Privacy Policy
Business Unit -
Vanderbilt Mortgage
$50k-60k yearly Auto-Apply 16d ago
Title/Billing Clerk
Ole Ben Franklin Motors
Billing representative job in Oak Ridge, TN
Job Description
Ole Ben Franklin Mitsubishi is hiring for a Title/Billing Clerk in our business office located in Oak Ridge, TN. The Title/Billing Clerk processes car deals, verifies costs, and prepares legal transfer of documents for the DMV.
Essential Duties & Responsibilities:
• Prepare tax and title documents.
• Submit all legal transfer documents to the DMV.
• Receive and process paperwork from the F&I department.
• Prepare payoff checks for new vehicles and trade-ins.
• Post vehicle sales and purchases.
• Input inventory control information.
• Prepare trade-in vehicle jackets.
• Ensure that name and address filed are updated on an ongoing basis.
Onsite training will be provided along with, competitive pay, benefits, and a company matched 401k. We are a high volume dealership and all applicants should be highly organized, detail oriented, and have the ability to multi-task. Highly driven, team-oriented individuals encouraged to apply.
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$27k-35k yearly est. 1d ago
Account Representative - State Farm Agent Team Member
Lee Lofton-State Farm Agent
Billing representative job in Sevierville, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 17 years in business, our agency is rooted in community and compassion, serving clients with dedication and a personal touch. Led by an agent with a BA in Music from Millsaps College and a Masters in Vocal Performance from Indiana University, we bring a unique and inspiring perspective to our work. Our team of six enjoys a relaxed and supportive office atmosphere, with the flexibility to balance personal commitmentswhether its attending school events or medical appointmentswithout taking full or half days off.
Were deeply committed to giving back, partnering with Smoky Mountain Rescue Missions to support those in need, engaging with First Baptist Church Sevierville, and actively supporting local high school sports through the Sevier County High School Booster Club.
If youre looking to join a close-knit, community-oriented team that values work-life balance, wed love to meet you!
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for lee Lofton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 23d ago
Account Representative - State Farm Agent Team Member
Hunter Jones-State Farm Agent
Billing representative job in Maryville, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Hunter Jones - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 20d ago
Inside Account Representative TN
Alloy Fasteners, Inc.
Billing representative job in Maryville, TN
Job Description
You could be the perfect person for this job opportunity! Apply today! Maryville, TN
We are searching for an experienced Inside Account Representative with a strong work ethic and a professional manner who can HELP MAINTAIN AND DEVELOP CURRENT AND NEW CUSTOMER RELATIONSHIPS. This is a key role for the team and organization. You will work directly with management and support the sales team. The ability to multi-task, prioritize, and manage data is an absolute must.
Our commitment to quality and customer satisfaction drives our success.
The goal is to ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Our family-owned company has been in business for more than 68 years. The product we sell is stainless steel screws.
We offer great benefits and provide great training.
Your Responsibilities will be to:
Build sustainable relationships and trust with the customer accounts through open and interactive communication.
Maintain regular communication with assigned accounts.
Understand clients' needs, preferences, and pain points.
Provide personalized solutions and address any issues promptly.
Identify and assess customers' needs to achieve excellent customer satisfaction.
Source new sales opportunities.
Collaborate with outside sales representatives to identify upsell opportunities.
Assist in preparing quotes and proposals.
Follow up on leads and inquiries.
Enter orders, purchase order entry, and manage inventory.
Process orders accurately and efficiently.
Coordinate with production and logistics teams to ensure timely delivery.
Handle order modifications and adjustments.
General office administration support.
Maintain accurate records of interactions, orders, and account details.
Update customer profiles and contact information.
Skills needed:
To excel in this role, you should have:
Experience: Previous experience in account management, inside sales, or customer service.
Communication Skills: Excellent verbal and written communication skills.
Attention to Detail: Accurate data entry and organizational abilities.
Problem-Solving: Ability to address client concerns and find solutions.
Team Player: Willingness to collaborate with colleagues across departments.
This position will allow the successful candidate to learn new skills, work as a team, and build a career.
This job could be perfect for you. Apply! We look forward to meeting you!
Our company has a full benefits package, including health, dental, and vision. We offer paid holidays, paid vacation days, paid sick days, and a matching 401K plan.
Salary is commensurate with experience and proven ability.
As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran or disability status.
Job Posted by ApplicantPro
$29k-43k yearly est. 11d ago
Account Representative - State Farm Agent Team Member
Steven Hlatky-State Farm Agent
Billing representative job in Maryville, TN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Steven Hlatky - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 23d ago
Account Representative - State Farm Agent Team Member
Mansour Hasan-State Farm Agent
Billing representative job in Clinton, TN
Job DescriptionBenefits:
License Paid
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Mansour Hasan - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 14d ago
Collection Specialist
RNR Tire Express
Billing representative job in Knoxville, TN
Job Description
RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $15.00 to $19.68 total with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks:
Medical, dental, and vision insurance
Long- and short-term disability
Accident, critical illness, and cancer plans
401(k) matching plan
Paid holidays
Growth potential
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon!
THE DAY-TO-DAY
You can be found in the office Monday-Friday,8:30 am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off.
Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as to references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Collections Specialist, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.
OUR IDEAL Collection specialist
Positive - a can-do attitude that helps you rise to challenges.
Communicator - strong communication skills especially over the phone
Passion for customer service - motivated to maintain relationships with our customers.
Patient - ability to work with customers even when they're upset.
Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday.
Is this you? If so, keep reading!
ABOUT RNR TIRE EXPRESS
RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".
We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.
REQUIREMENTS
Experience as a rental agent, account executive, account manager, account collection, or rent-to-own
Valid driver's license with a clean driving history
Can pass a drug screen and background check.
Ability to work a flexible schedule.
Professional communication skills in English (bilingual is a plus!)
Strong computer and phone skills
If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist! IND6
$28k-37k yearly est. 1d ago
Billing Analyst II
Cherokee Indian Hospital Authority
Billing representative job in Cherokee, NC
Job Description
Primary Function
The incumbent performs highly technical and specialized functions for the Cherokee Indian Hospital Authority. The employee reviews and analyzes diagnostic and procedural information that determines Medicare, Medicaid and private insurance payments. The primary function of this position is to analyze the ICD-10-CM, CPT and HCPCS coding for reimbursement. The Revenue Cycle Office functions are a primary source for data and information used in health care today, and promotes provider/patient continuity, accurate database information, and the ability to optimize reimbursement. The Revenue Cycle Management office functions also ensure compliance with established guidelines, third party reimbursement policies, US Government regulations and accreditation guidelines.
Job Duties and Responsibilities
Quantitative analysis - Performs a comprehensive analysis of the record to assure the presence of all component parts such as patient and record identification, signatures and dates where required, and other necessary data in the presence of all reports which appear to be indicated by the nature of the treatment rendered.
Qualitative analysis - Analyzes the record for documentation consistency and adequacy. Ensures that all diagnoses accurately reflect the care and treatment rendered. Reviews the records for compliance with established third-party reimbursement agencies and special screening criteria.
The incumbent analyzes the coding of ICD-10-CM/CPT/HCPCS codes to diagnosis and procedure for documented information. Assures the final diagnosis and operative procedures as stated by coding are valid and complete for billing.
Operate RPMS peripheral equipment (CRT and printer) for the purpose of key-entering data for the process of updating of changing health summaries for patient information files and of exporting said data.
Responsible for the accurate and timely preparation and submission of claims to third party payers, intermediaries, and responsible parties according to established hospital policy and procedures.
Maintenance and control of unbilled claims for an assigned section of the patient receivables. Works claims in a timely manner and maintain supporting documentation. Does research for clarification of alternate resources and making the necessary correction to the patient chart for future billing.
Analyzes system generated reports daily/weekly to identify claims that are ready for billing. Notify Medical Coders of missing information needed for medical necessity where applicable.
Responsible for the follow-up process on claims that have not paid (rejected, suspended, denied) for an assigned section of the patient receivables, which includes mailing statements, filing appeals, making phone calls to the responsible party or insurance company, corresponding with our collections agency, performing error corrections, etc. according to hospital policy and procedures.
Be able to identify patients that may have other health insurance for billing sequence. Know the different reasons on how a patient is eligible for Medicare to ensure the accurate Medicare Secondary Payer (MSP) code is used in billing for reimbursement.
Review and analyze payment negotiation requests from insurance companies and advise on policy of accepting the discount request. Obtain final approval from the Revenue Cycle Manager as to an agreement on a discount.
Must, be detailed oriented and have great organizational and time management skills. Perform all duties according to established procedures and tribal policy. It is imperative to keep up to date with changes in insurance guidelines, procedures and reporting to assure maximum reimbursement.
Expected to be professional and present as a role model to co-workers and the organization. Offer suggestions to enhance the Revenue Cycle Management office functions.
Possess analytical and problem-solving abilities.
Performs other duties assigned.
Education /Experience
RHIA, RHIT, CPC, CPB, CCS, CCS-P or NCICS certification is preferred and is required within two years from date of hire.
A minimal of two years' billing/coding experience within a healthcare facility is required.
Enroll in continuing education courses to maintain certification is required.
Twelve to Eighteen months would be required to become proficient in most phases of the job.
Must possess a valid North Carolina driver's license.
Job Knowledge
Advance knowledge of medical terminology, abbreviations, techniques and surgical procedures; anatomy and physiology; major disease processes; pharmacology; and the metric system to identify specific clinical findings, to support existing diagnosis, or substantiate listing additional diagnosis in the medical record.
Advance knowledge of medical codes involving selections of most accurate code using the ICD-10-CM, CPT, HCPCS, and the official coding guidelines and for billing of third-party resources. Interpret and resolve problems based on information derived from system monitoring reports and the UB04, HCFA-1500, ADA2006 billing forms submitted to third party payer.
Advance knowledge of official coding conventions and rules established by the American Medical Association (AMA), and the Center for Medicare and Medicaid Services (CMS) for assignment of diagnostic and procedural codes.
Knowledge of and ability to apply the Alternate Resource regulations: P.L. 94-437, Title IV of Indian Health Care Improvement Act, Indian Health Service Policy and Regulations on Alternate Resources, CFR 42-36.21 (A) and 23 (F), and P.L 99-272, Federal Medical Care Cost Recovery Act.
Thorough knowledge of ICD-9-CM, ICD-10-CM, CPT, HCPCS coding terms.
Must, have good math skills and effective communication skills.
Must, be knowledgeable of the fiscal requirements, policies, and procedures of federal, state, and tribal programs.
Requires knowledge of the business use of computer hardware and software to ensure the effectiveness and quality of the processing and presentation of data.
Requires skill in the use of a wide variety of office equipment including computer, typewriter, calculator, facsimile, copy machine, and other office equipment as required.
Must be able to follow instructions and work independently.
Complexity of Duties
Duties are highly complex, varied, require planning and coordinating several activities at one time, and demand the use of critical thinking, problem solving skills and analysis of data and circumstances to develop appropriate actions. Subject to frequent interruptions, in person and by phone, which require varied response.
Contact with Others
Internal contacts occur on a regular basis with departmental personnel. External contacts include clients, families, health professionals, and general tribal population, as well as other tribal entities. Purpose for contacts is for the exchange of information requires tact, courtesy, and professional decorum. Contacts include agencies both federal and state including Indian Health Service, Medicaid, Medicare, and other private insurance companies, attorneys, auditors, and clearing house contractor. Requires the ability to organize work and deal effectively with the public and federal, state, and tribal agencies.
Consistently demonstrates superior customer service skills to patients/customers by displaying Spotlight on Success I CARE behaviors and skills. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.
Confidential Data
Has access to all departmental files, memos, financial records and medical records, which are confidential. Must, adhere to all tribal, IHS, and CIHA confidentiality policies and procedures, as well as the Privacy Act of 1974 and the HIPAA regulations, in the performance of duties.
Mental /Visual /Physical
Concentration varies depending on the tasks. High levels of mental concentration are required. Must handle multiple tasks simultaneously and is subject to frequent interruptions. Physical effort requires sitting and reaching with hands and arms. Manual dexterity, visual acuity, and the ability to speak and hear are required.
Environment
Work is performed in normal business office environment, with occasional travel required.
Supervision Received
Work under the general direction of the Billing Analyst Supervisor. Has latitude for the exercise of initiatives, discretion, and independent judgment within the Cherokee Indian Hospital Authority.
Responsibility for Accuracy
Review of work and subsequent procedures would detect most significant errors of job functions. However, errors that are more serious could result in inefficient operations and loss of revenue and audit non-compliance.
Because information in the medical record is the basis for reimbursement as well as clinical decision-making, coding entries must be complete and accurate. The amount of reimbursement depends on the correct coding of diagnoses and procedures and appropriate DRG/APC assignment. The work has a direct effect on medical record keeping and a direct impact on the accuracy, documentation, timeliness, reliability, and acceptability of information in the medical record services.
Work has considerable impact on the accreditation status of the hospital, quality of patient care, reliability of research data, compliance and the maximization of Third-Party reimbursement.
Customer Service
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.
$37k-56k yearly est. 13d ago
Access Coordinator
Cherokee Health Systems 4.3
Billing representative job in Newport, TN
Access Coordinator
Monday to Friday 8:00am - 5:00pm (no weekends, nights, or major holidays)
Full-time, 40/hour per week
Pay starts at $15 an hour with
increases available based on performance.
Locations available: Morristown and Newport, TN, In-Person
Who we are:
River Valley Health is a comprehensive Federally Qualified Health Center caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork.
Key Responsibilities:
Responsible for processing incoming calls to ensure patient access to healthcare services.
Register new patients, schedule appointments, and facilitate communication between patients and healthcare providers.
Provide information to patients about the required documentation, pre-appointment instructions, and any special preparations.
Answer questions regarding access to care, insurance coverage, and medical services.
Qualifications:
High school diploma or equivalent.
Proficient computer skills.
Experience in similar roles preferred but not required.
Bilingual candidates are strongly encouraged to apply.
Why join us:
Be part of a nonprofit organization focused on community health that values your work/life balance.
Work with a dedicated team of professionals.
Enjoy a comprehensive benefits package, including competitive PTO package.
Equal Opportunity Employer. Job description subject to change.
$15 hourly Auto-Apply 60d+ ago
Delivery Collection Specialist
Impact RTO Holdings
Billing representative job in Clinton, TN
Delivery/Collection Specialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent a Center
$15.00 - $17.50 an hour
Monthly profit-sharing bonus potential
We want fast trackers with a Path to Promotion to Management
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.
As a Delivery/Collection Specialist, you would be responsible for:
Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
Safe operation and cleanliness/organization of the company vehicle
Protecting product with blankets and straps
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Collect customer payments and meet daily/weekly collection standards
Building and staging inventory. Regular lifting of heavy items 25+ pounds
Refurbishing merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by store manager
Qualifications
Must be at least 18 years of age
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and good driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
How much does a billing representative earn in Knoxville, TN?
The average billing representative in Knoxville, TN earns between $26,000 and $39,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Knoxville, TN
$32,000
What are the biggest employers of Billing Representatives in Knoxville, TN?
The biggest employers of Billing Representatives in Knoxville, TN are: