Billing representative jobs in Medford, OR - 53 jobs
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Puget Collision 4.6
Billing representative job in Medford, OR
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
Job Responsibilities:
Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.
Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.
Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.
Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.
Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships.
Follow-up on all Missed Opportunities
Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.
Oversee processing of initial insurance assignments, customer contact/appointment verification.
Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.
Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills.
Confirm customer information is accurate and complete for all communication needed.
Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery.
Daily audit of all Parts invoices posted in CCC
Ensure Banking Transactions & Deposits are posted and completed accurately by deadline.
Open mail daily and disperse appropriately including invoices and statements.
Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.
Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.
Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.
Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.
Key Performance Metrics
Customer Service Index Score 95%, Kept Informed, Net Promoter Score
Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.
Ask for the sale and schedule the repair: 75% Closing Ratio.
Skills/Qualifications:
Collision University Training required in first 6 months of employment.
Basic Computer Skills are necessary to navigate company systems & communicate with customers.
Must be able to multi-task in a high-paced environment with a flexible attitude.
The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner.
Behavioral Excellence Required:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Adheres to the company's non-disclosure and confidentiality policies concerning customer information.
$27k-37k yearly est. Auto-Apply 21d ago
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Insurance Customer Service Rep
Protectors Insurance 3.7
Billing representative job in Medford, OR
Job Description
For over 80 years, Protectors Insurance has been a trusted name in Southern Oregon. As an independent insurance agency, we are committed to protecting our community by providing clients with the right coverage through top-rated carriers. We build relationships on genuine service, fairness, professionalism, and integrity. Our long-tenured team reflects the stability and trust we bring to every client relationship. With a supportive, family-like culture and leadership thats accessible and engaged, this is a place where your work makes an impact and where your career can grow for the long term.
Were seeking a professional and motivated Insurance Customer Service Representative to join our team. In this role, youll manage an existing book of business while generating new opportunities through exceptional client service and cross-selling. Youll enjoy a stable, professional environment where collaboration, education, and integrity drive success.
Base pay: $22-$25 per hour, based on experience
Bonus opportunities based on performance
Paid time off (PTO) and paid holidays
Health, dental, and vision insurance
Retirement plan and disability coverage
Tuition reimbursement and ongoing training seminars
Career advancement opportunities
Professional, team-oriented work environment
Mon-Fri schedule with evenings and weekends off
If youre ready to join a respected agency where professionalism and purpose go hand in hand, apply today!
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Weekends off
Bonus Opportunities
Licensing Assistance
Work-Life Balance
Paid Holidays
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Professional Work Environment
Employee Discounts
Equipment Provided
Office Snacks and Coffee
Paid Sick Leave
Family Leave
Personal Workspace
Responsibilities
Manage and service a personal lines book of business
Write new business and build long-term client relationships
Cross-sell additional insurance products and services
Handle professional correspondence and client communications
Maintain accurate records and documentation in the CRM system
Collaborate with team members to ensure excellent client experiences
Requirements
Active Property and Casualty Insurance License (required)
Prior experience in insurance or a related field
Proficient in Microsoft Word, Excel, and CRM systems
Strong organizational and time management skills
Excellent communication and presentation abilities
Detail-oriented, professional, and coachable
$22-25 hourly 21d ago
Customer Service Teammate
Go Car Wash
Billing representative job in Central Point, OR
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$15.1-17.1 hourly 60d+ ago
Customer Service Representative - Medford, OR
Kedia Corporation
Billing representative job in Medford, OR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service orbilling complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$31k-39k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Shannon Harris-State Farm Agent
Billing representative job in Medford, OR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Service Representative with Shannon Harris State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Ability to study and pass the State of Oregon Property & Casualty Insurance Exam
$31k-39k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Russ Wimmer-State Farm Agent
Billing representative job in Medford, OR
Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Russ Wimmer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
BENEFITS:
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
******************
Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
$31k-39k yearly est. 30d ago
Customer Service Representative - State Farm Agent Team Member
Russell Brown-State Farm Agent
Billing representative job in Medford, OR
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community since 2001 and is home to a dedicated team of four professionals. I began my career in State Farm Claims, which gave me firsthand experience in helping customers through some of lifes toughest moments and ultimately inspired me to open my own agency focused on providing personalized care and reliable protection.
Im a graduate of Seattle Pacific University, and outside the office, I like to keep things fun and creative. Ive performed stand-up comedy and even play in an 80s rock band! My family and I have deep roots in the community where weve been active for over five decades. I currently serve on the board for a local private school district as well as my church board.
Team members here enjoy great benefits, including PTO, a 401(k), flexibility when needed, and even a hiring bonus. More than that, we foster an environment where people can grow, learn, and build lasting careers.
Our office culture is upbeat, close-knit, and driven by long-term growth. Were looking for someone who isnt just seeking a job but a career a motivated, hardworking individual with leadership potential who could one day step into an agent or aspirant role.
If youre ready to put in the effort, grow your skills, and have some fun along the way, this is the place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Russell Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-39k yearly est. 9d ago
Customer Service Representative 7263
Domino's Franchise
Billing representative job in Medford, OR
The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.
While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.
Some specific duties of Domino's CSRs include:
Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
Opening and maintaining customer customer accounts by recording and updating account information
Preparing and packaging food products
Collecting payment and handing out orders to customers
Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
Maintaining financial accounts by processes customer adjustments
Contributing to team effort by accomplishing related requests as needed
Qualifications
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.
CSRs must:
Be 15 years or older
Be attentive to detail
Be customer oriented, friendly and energetic
Have cash management skills
Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Pay rate $14.70 to $14.95 hourly.
$14.7-15 hourly 60d+ ago
Customer Service Representative
Rogue Valley Heating, Cooling, & Electrical
Billing representative job in Grants Pass, OR
Job Description
Dispatcher
Rogue Valley Heating, Cooling, & Electrical
Rogue Valley Heating, Cooling, and Electric is looking for a Customer Service Representative to join our team.
We want the best of the best to join our team! We offer competitive pay with great benefits and perks for our hard-working team members. At Rogue Valley Heating, Cooling, & Electrical, we understand the importance of family and providing work/life balance in a positive, upbeat, and supportive, diverse culture, environment. We are stewards for our brand to serve our communities with the best relationships and service.
Our company is owned and managed by people who have been in the industry for many years, so we understand the position, the expectations, the challenges, the responsibilities... and we are here to support and work with you every step of the way!
Summary:
We are currently seeking a detail-oriented, customer-focused Dispatcher to join our team. The individual in this role will be responsible for managing all inbound calls and optimizing operations to increase profitability. You will serve as the primary point of contact for our customers, and ensure their needs are met promptly. Additionally, you will play a crucial role in assisting our staff and our skilled technicians by providing on-site support. Candidates should possess excellent analytical and communication skills, as well as a keen interest in learning about the HVAC industry.
Compensation: $15 - $25 per hour, DOE
Schedule: Monday - Friday, overtime as needed in peak seasons.
Work Location: Grants Pass, OR. This is an onsite, in-person position.
Benefits:
Company paid Medical
Company paid Dental
Company paid Vision
Company paid Emergent Medical Transport program
Life Insurance
401k with company match
Paid PTO
Bonus programs, for eligible positions
Company vehicle and gas card, for eligible positions
Responsibilities, include but not limited to:
Provide exceptional customer service to clients, addressing inquiries and resolving issues in a timely and professional manner.
Maintain inbound and outbound calls and update customer database as necessary.
Reply to online communications, emails answering service, website chats and text messages.
Keep detailed records of service calls, technician routes, and customer feedback, using this data to identify areas for improvement.
Work in cooperation with staff to provide back up support for responding to customer inquiries about schedules, lead times, equipment service, invoicing, and preventative maintenance service inquiries.
Oversee scheduling, look to optimize opportunities and assist tech efficiency in the field.
Review all Service invoices and time sheets daily to ensure quality service and appropriate procedures.
Regular check-ins with Office/Service Manager for collaborative workflow and productivity.
Perform administrative duties as assigned.
Provide support to the Call Center team.
Qualifications:
Must have 2+ years of relevant demand service experience in the communications industry.
Prior call center and/or HVAC industry experience is preferred.
Proficiency navigating computer programs.
On-the-job training and/or continuing education provided.
Advancement opportunities.
Have verifiable work history and references.
Able to communicate professionally, clearly, and concisely with other team members, management, and customers in person, by phone and email.
Must be highly motivated, detailed oriented, able to multi-task, be highly skilled in problem solving and accurate resolutions, have a keen sense of urgency, be flexible, and demonstrate the ability to follow through on tasks timely and effectively.
Have a great attitude that blends well with a fast-paced, goal-driven environment.
Must provide an exceptional customer experience.
Must be punctual with a clean presentation of them self and be prepared to work every day to provide reliable support for your team with excellent timeliness and attendance.
Our company grows every year, which means we're looking for and building future crew leaders and managers! Let us work with you to put you on a career path.
“We like what we do, and you will too!”
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pre-employment screening includes background check, MVR report (for certain positions), and drug screening, excluding THC, (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.).
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
$15-25 hourly 8d ago
Patient Authorization and Referral Representative
Providence Health & Services 4.2
Billing representative job in Medford, OR
The Patient Authorization and Referral Representative (PARR) is responsible for the implementation of policies and procedures relating to aspects of the Referral Operations department in Providence Medical Group (primary care and specialty clinics) and performs duties supporting the core functional areas of specialist referral processing, diagnostic authorizations, prior authorization, denials/appeals, and training. The work focuses on department support of activities such as: production, service level agreements, strategic outcomes, standards and objectives, and performance improvement activities relevant to Referrals Operations. The PARR assures an integrated approach to the program is fulfilled, resulting in timely scheduling of requested services, communication across the continuum of care for requested outpatient services, improvement in the provision of care and services, and improved satisfaction for our patients, providers, staff, and external contacts. The PARR functions in a team environment, providing requested services in a centralized setting on behalf of the medical group clinics.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ H.S. Diploma or GED
+ 2 years Experience in Health Care Industry or related field.
+ Physician Office
+ Revenue Cycle
+ Physician or Hospital Billing
+ Health Insurance
+ Outpatient ambulatory
+ Clinical Quality
+ 2 years Experience in a referral management functional area such as prior authorization, referrals, appeals, business office or insurance health plans.
Preferred Qualifications:
+ Bachelor's Degree Or The position requires a minimum of 2 years experience in an healthcare system.
+ Experience in Professional Billing Revenue Cycle Management is preferred.
+ Epic software experience.
+ Experience in database management and spreadsheets.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 407626
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 5011 PMG N REFERRAL OPS
Address: ORMedford 965 Ellendale
Work Location: PMG Medford Medical Clinic-Medford
Workplace Type: On-site
Pay Range: $18.82 - $28.20
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$18.8-28.2 hourly Auto-Apply 5d ago
Graveyard Fuel Attendant/Customer Service Rep.
Hassan & Sons Inc.
Billing representative job in Grants Pass, OR
Job Description
The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.
Responsibilities and Duties:
Customer Service & Sales
Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”)
Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
Provide assistance with fueling, propane dispensing, and other customer needs
Handle customer inquiries or concerns and escalate to management as needed
Fueling Operations & Safety
Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
Follow all safety protocols, including emergency fuel shutoff procedures
Maintain required training and certifications related to fuel and propane handling
Cash Handling & Register Operations
Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
Perform cash counts, safe drops, and drawer balancing per company policy
Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
Ensure compliance with cash-handling and loss-prevention procedures
Store & Fueling Area Maintenance
Keep both the interior and exterior areas of the station clean and well-maintained
Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
Clean and restock self-serve beverage and food stations, ensuring freshness and quality
Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
Report maintenance issues, pump malfunctions, or safety hazards immediately
Teamwork & Operational Support
Collaborate with team members to achieve store goals and maintain smooth operations
Assist with deliveries, stocking, and merchandise rotation
Support special projects or promotions as assigned by management
Follow all company policies, procedures, and operational standards
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, fuel service, or customer service environment preferred
Basic understanding of fuel safety and compliance procedures preferred
Ability to complete propane training (as required by state/local regulation)
Skill Set
Strong customer service and communication skills
Safety-focused mindset with attention to detail
Ability to multitask and maintain organization in a fast-paced environment
Dependable, self-motivated, and able to follow direction
Basic computer and POS system proficiency
Ability to learn and apply fueling and safety procedures
Team-oriented attitude with flexibility for various duties
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and reaching throughout the shift
Ability to lift, carry, and move items up to 50 pounds
Exposure to outdoor weather conditions, including heat, cold, and rain
Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
Must be able to work flexible hours, including evenings, weekends, and holidays
Must be able to communicate clearly in person and over the phone
10:00PM-6:00AM
$31k-40k yearly est. 23d ago
Customer Service Representative - State Farm Agent Team Member
Nicole Whitcomb-State Farm Agent
Billing representative job in Grants Pass, OR
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Nicole Whitcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$31k-40k yearly est. 17d ago
Account Representative - State Farm Agent Team Member
Bill Thorp-State Farm Agent
Billing representative job in Grants Pass, OR
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Must have prior sales/insurance experience
Must obtain insurance licensing
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$36k-51k yearly est. 23d ago
Account Representative - State Farm Agent Team Member
Dean Stirm-State Farm Agent
Billing representative job in Rogue River, OR
Job DescriptionBenefits:
Simple IRA
Health stipend
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Dean Stirm - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$35k-51k yearly est. 24d ago
MALE LABORATORY COLLECTION SPECIALIST
Navis Clinical Laboratories Inc.
Billing representative job in Grants Pass, OR
Job Description
We are looking for an enthusiastic Male Laboratory Collection Specialist to join our Field Operations team in the Grants Pass, OR area. The selected candidate will be working in a mental health/addiction treatment center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must.
The schedule for this position will be Monday-Friday 9a-5:30p. The pay range for this role will be $18-$20/hr, depending on experience.
We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities.
Essential Functions:
Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory
Maintain organization in the collection of all specimens
Assemble samples for shipping
File requisitions, chain of custody forms, and associated paperwork
Collect and scan insurance, as applicable
Education and Experience:
HS diploma or GED is required
Experience in a medical office or treatment clinic is preferred but not required
Knowledge, Skills, and Abilities:
Ability to read names, test codes, follow basic instructions
Must have basic computer skills
Strong attention to detail
Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills
Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment
Working Conditions:
Contact with biological specimens
Requires protective devices
May be required to lift up to 25lbs
Must be able to stand for long periods of time
Must be able to perform observed collections if required
Must be able to work in fast-paced environments efficiently
About Navis Clinical Laboratories:
Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes:
Medical / Dental / Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
401(k) with Company Match
Company Paid Basic Life Insurance
Short Term and Long Term Disability (STD/LTD) available
Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.
Job Type: Full-time
Salary: $18 - $20 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule: Monday to Friday, 9a-5:30p
Reliably commute or planning to relocate to Grants Pass, OR before starting work (Required)
Education: High school or equivalent (Required)
Shift availability: Day Shift (Preferred)
Work Location: In person
Job Types: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
Day shift
Monday to Friday
Work Location: In person
$18-20 hourly 21d ago
Customer Service Representative - OR
Hassan & Sons Inc.
Billing representative job in Grants Pass, OR
Job Description
Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
Maintain signage, promotional materials, and pricing accuracy
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
Follow all food safety, sanitation, and temperature guidelines
Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Refill windshield washer stations, paper towels, and squeegees at the pumps
Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
Report equipment malfunctions or safety hazards immediately to management
Additional Duties
Adhere to the station's shift duties checklist for assigned shifts
Understand and assist with car wash operations (if applicable)
Perform other job-related duties as assigned by management
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
Skill Set
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced setting
Self-motivated and dependable, with strong follow-through and attention to detail
Able to follow direction, take initiative, and maintain professionalism under pressure
Comfortable using computers and POS systems; basic Microsoft Office skills a plus
Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and lifting up to 50 lbs
Requires use of hands, arms, and vision to operate POS systems and restock merchandise
Must be able to work both indoors and outdoors in various weather conditions
Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
Must be able to communicate clearly and effectively in person and over the phone
Reasonable accommodations will be provided as required by law
$31k-40k yearly est. 24d ago
Customer Service Representative 7262
Domino's Franchise
Billing representative job in Eagle Point, OR
The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.
While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.
Some specific duties of Domino's CSRs include:
Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
Opening and maintaining customer customer accounts by recording and updating account information
Preparing and packaging food products
Collecting payment and handing out orders to customers
Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
Maintaining financial accounts by processes customer adjustments
Contributing to team effort by accomplishing related requests as needed
Qualifications
We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool.
CSRs must:
Be 15 years or older
Be attentive to detail
Be customer oriented, friendly and energetic
Have cash management skills
Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise
Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Pay is $14.95- $15.20. hourly with additional tips.
$15-15.2 hourly 60d+ ago
Account Representative - State Farm Agent Team Member
Russell Brown-State Farm Agent
Billing representative job in Medford, OR
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community since 2001 and is home to a dedicated team of four professionals. I began my career in State Farm Claims, which gave me firsthand experience in helping customers through some of lifes toughest moments and ultimately inspired me to open my own agency focused on providing personalized care and reliable protection.
Im a graduate of Seattle Pacific University, and outside the office, I like to keep things fun and creative. Ive performed stand-up comedy and even play in an 80s rock band! My family and I have deep roots in the community where weve been active for over five decades. I currently serve on the board for a local private school district as well as my church board.
Team members here enjoy great benefits, including PTO, a 401(k), flexibility when needed, and even a hiring bonus. More than that, we foster an environment where people can grow, learn, and build lasting careers.
Our office culture is upbeat, close-knit, and driven by long-term growth. Were looking for someone who isnt just seeking a job but a career a motivated, hardworking individual with leadership potential who could one day step into an agent or aspirant role.
If youre ready to put in the effort, grow your skills, and have some fun along the way, this is the place for you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Russell Brown - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$35k-51k yearly est. 20d ago
Account Representative - State Farm Agent Team Member
Russ Wimmer-State Farm Agent
Billing representative job in Medford, OR
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Russ Wimmer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$35k-51k yearly est. 11d ago
Account Representative - State Farm Agent Team Member
Nicole Whitcomb-State Farm Agent
Billing representative job in Grants Pass, OR
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Nicole Whitcomb - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
How much does a billing representative earn in Medford, OR?
The average billing representative in Medford, OR earns between $31,000 and $47,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Medford, OR