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Billing representative jobs in Syracuse, NY - 466 jobs

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Billing Representative
Patient Service Representative
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Customer Service Representative
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Patient Access Representative
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Senior Billing Specialist
Patient Representative
Medical Insurance Biller
Billing Analyst
Senior Account Specialist
  • Customer Service Representative

    Axius Technologies Inc. 4.1company rating

    Billing representative job in East Syracuse, NY

    Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment
    $30k-38k yearly est. 2d ago
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  • Sr. Radiology Billing Specialist

    Suny Upstate Medical University

    Billing representative job in Syracuse, NY

    Candidate will be responsible for following up on medical claims including but not limited to follow up on claim submissions, investigating patient accounts, resolving denials, and fielding all incoming correspondence. Candidate will answer incoming phone calls from patients pertaining to billing, insurance, and payments. Minimum Qualifications: 2-3 years Medical Billing Experience- Radiology preferred Follow -up skills Insurance knowledge Payment Experience EPIC Knowledge is a plus Team player as well as the ability to work on their own High School degree or equivalent and two years clerical support in a medical billing setting. Will consider equivalent combination of education and experience. Preferred Qualifications: 2-3 years Medical Billing Experience- Radiology preferred Follow -up skills Insurance knowledge Payment Experience EPIC Knowledge is a plus Team player as well as the ability to work on their own Work Days: Monday - Friday 8:00 am - 4:30 pm Message to Applicants: Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays. G3: $17.64 - $28.17 Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations. Recruitment Office: MedBest Medical Management
    $48k-72k yearly est. 60d+ ago
  • Collections Billing Associate

    KPH Healthcare Services, Inc. 4.7company rating

    Billing representative job in East Syracuse, NY

    Scope of Responsibilities: The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances Job Summary: The following are the duties performed by employees in this classification. Responsibilities Job Duties: Face-sheet and census entry to ensure accurate billing. Verifying primary and secondary insurance coverage on residents. Provide customer service and problem resolution to facilities and residents. Account reconciliation and account refund requests Complex account reconciliation Account adjustments, bad debt processing Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up Track and re-bill pending Medicaid accounts Re-bill claims as needed Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management. Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc. Recognize and rectify any errors made within an account Set up Lawson accounts for facility and private pay Month-end closing process Re-bill claims to improve reimbursement from NETRX reporting Assist in special projects as required Works with minimal supervision May assist in orienting and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications Attendance Requirements: Must be available, and on-time for scheduled work shifts Educational Requirements: Required: High School Diploma or GED Preferred: Associates Degree or Higher in Accounting or related field Experience: Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required Required (Vermont Employees): Registered with the State of Vermont as a Pharmacy Technician Job Skill Requirements: Assertive interpersonal communication skills Strong understanding of computer technology Behavioral Traits Required: Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with Initiative: Must work within supervision guidelines and assume additional responsibilities Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences Involvement: Must enjoy the demands of the job and work with interest and enthusiasm Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately Safety: Must take care of equipment and employ good safety habits Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams Compensation: $18.00-22.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $18-22 hourly Auto-Apply 29d ago
  • BILLING ADMINISTRATOR -PT Syracuse

    Murphy & Nolan

    Billing representative job in Syracuse, NY

    Part-time Description Syracuse Office seeks a Part-time Billing Administrator to generate customer invoices and process vendor invoices for goods and services received, verifying billing accuracy and reconciling discrepancies. Perform a variety of administrative duties to support the billing, inventory management, and general office operations. Scheduled hours are Monday-Thursday 7:00 AM to Noon. Wage level is from $18.00/hour up to $24.00/hour plus discretionary incentive. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Generate customer invoices for stock, reshipments, and material transfers. Compile supporting documents, verify invoice accuracy, and reconcile any payment discrepancies with vendors. Input inventory data into computer system and verify accuracy of all information including customer credits, mill certifications, cutting charges and receipt of incoming inventory. Compile weekly inventory reports to maintain accurate inventory records. Act as liaison between sales staff and vendors in the resolution of billing disputes. Create daily and or weekly records, reports or spreadsheets for sales, inventory, and billing reporting. Perform other administrative duties as requested to support the billing, sales, and inventory management operations. Verify inventory levels to resolve discrepancies for orders and update computer with correct inventory information. File completed purchase orders and invoices; open, sort and distribute mail. Perform other administrative duties as requested to support office operations and sales staff. Assist other departments as necessary. Perform duties as requested to meet department and or company objectives. Regular and reliable attendance is a condition of employment. Requirements QUALIFICATION STANDARDS High school diploma or GED required. Business or related field preferred. Ability to read and write. Mathematical ability to gather data, compile information, reconcile financial information and prepare reports. Ability to calculate numbers, correct entries, and post to records. Good organizational skills needed to work in a fast-paced environment. • Strong interpersonal, organization and communication skills Strong follow-up skills are necessary. Analytical, problem solving. Valid NYS Drivers License, for use of company vehicle after training. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. ACCOUNTABILITIES This position contributes to the overall success of the company by performing all assigned duties in a professional, timely and accurate manner. Follow all Company safety policies and procedures as set forth in the Employee Handbook, Safety requirements and any local regulations. EQUIPMENT, MACHINES AND SOFTWARE USED: Ability to operate a telephone, cell phone, photocopier, calculator, and computer to send/receive email messages, post information to computer software including an ERP System and Microsoft Outlook365 Suite. Use of company provided passenger vehicle for local driving as necessary. MENTAL AND VISUAL REQUIREMENTS Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, and/or extensive reading. PHYSICAL ACTIVITIES AND REQUIREMENTS Ability to sit for extended periods of time, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, and perform repetitive motions of hands and/or wrists. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects. ENVIRONMENTAL CONDITIONS Work is performed in a typical office work environment. Work involves minimal exposure to unusual elements, such as temperature changes, outdoor exposure to weather conditions, fumes, odors, gases, mists, and/or smoke, oils and/or lubricating fluids. (SDS sheets on file and available for review). Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects. COMPENSATION The hourly range is $18.00/hour up to $24.00/hour plus discretionary incentive. EMPLOYER'S DISCLAIMER All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Salary Description $18.00/hour up to $24.00/hour plus incentive
    $18-24 hourly 2d ago
  • Patient Access Representative

    U.S. Urology Partners

    Billing representative job in Syracuse, NY

    About the Role The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office. What You'll Be Doing Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines. Display leadership initiative by offering to help others or asking take on additional responsibilities when able Responsible for check-in/check out Travel to satellite locations as needed Verify insurance for upcoming procedures Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing What We Expect from You High School Diploma Interact professionally and positively with all patients, colleagues, managers and executive team Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. Salary Range: Please note that the hourly range for this position will vary based on experience level, education and geographical location. $17.45 - $20.50 / hour U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $17.5-20.5 hourly Auto-Apply 60d+ ago
  • Billing Analyst

    Smartestenergy

    Billing representative job in Syracuse, NY

    The future of energy is digitized, decarbonized and localized. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems. Formed in 2001, we're an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our three offices in the US, we have three offices in the UK and another in Australia. Further expansion is planned for 2026 and beyond which means global career opportunities for you, with plenty of potential to explore new markets. When you join our Team, you will have the opportunity to contribute and make an impact every single day. Overview The principal role of the Billing Analyst is to support the monthly invoicing of our retail customers and to ensure the accurate and timely processing of all broker commissions. The position will also be responsible for daily billing processes, verifying customer rates, and assisting with product setup within the billing system. The analyst will play a part in maintaining strong relationships with our valued partners. The Billing Analyst will be one of the primary users of SmartestEnergy's Billing System and Salesforce CRM. In this role, you will be involved with the following: Manage end-to-end commission processing, coordinating deadlines and ensuring timely payments for all residual, upfront, and true-up disbursements. Ensure payment accuracy by performing detailed analysis of billing summaries, verifying account numbers, tracking special payment terms, and managing rejections. Maintain billing curves and components within Billing system Perform calculations within Billing models and systems to generate accurate customer rates Assist with setup of complex products within Billing system Generate customer invoices and review for accuracy Coordinate with Sales and Account Management to ensure products are setup correctly Review exception reports and make corrections as needed To be successful in this role, you are likely to have the following skills/experience: Minimum of 1-2 years of Billing and/or Accounts Receivable experience Experience accurately calculating Broker commissions Proven experience collaborating internally and externally to support strong broker relationships Minimum of 1-2 years' experience working in Retail Energy and/or Billing experience preferred Proven experience demonstrating strong analytical and problem-solving abilities. Knowledge of Utility Billing programs and EDI preferred Understanding of Billing functions and/or Accounts Receivable Proficient in MS Office (especially Excel) Excellent attention to detail, overall work ethic & commitment to continuous improvement Strong ability to work collaboratively within and across teams Solution oriented and committed to success, with a continuous improvement mindset Ability to work under tight time constraints and pressure Strong organization and time-management skills with an ability to prioritize tasks effectively and efficiently Diversity Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE. We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow. We are committed to the full inclusion of all qualified individuals. As such, if a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email *************************** so we can discuss with you further. Check out all our current open positions Our privacy policy is here
    $49k-77k yearly est. Easy Apply 51d ago
  • Billing Rep, Oswego

    Connext Care 3.5company rating

    Billing representative job in Oswego, NY

    Basic Function: To accurately collect and input billing data into the computer system Principal Accountabilities: * Enter patient charges into the practice management system * Ensure patient and insurance information accurately into the practice management system * Verify and obtain insurance eligibilities for all patient visits * Verify billing charges with the chart note to make sure all charges match the coding guidelines and all procedures are billed correctly * Communicate questions in a task to providers regarding documentation and/or billing charges * Print and work Open Encounter Report daily * Work Credit Balance report and Aging reports * Be able to provide estimates, predeterminations and/or outreach * Complete and send out Medicaid threshold forms * Must be able to use the CPT and/or CDT coding book * Act as a backup for the Dental Billing or Billing Representative-payment poster * Reconcile and close receipts and charges to daily journal, computer generated reports to ensure accuracy * Assist in the training of Dental or Billing staff * Assist management in compiling necessary information for audits, both internal and those required by outside entities. * Other duties and responsibilities as may be requested by supervisor and/or management * Cross training for posting explanation of benefits * Post daily Time of Service, collection, slide, daily logs and/or incoming payments * Contact insurance companies to follow up on delinquent claims * Follow up on denied claims by sending claim status requests to appropriate insurance companies * Process claims for service via websites of insurance companies. Requirements * High school graduate or GED * Must have the ability to maintain the knowledge of coding guidelines * Verbal and written communication skills, office applications preferred * Demonstrate proper judgment and decision making skills * Comply with the organizations code of conduct, safety rules and adheres to all company policies * Must be willing to and demonstrate the ability to cooperate, work, and communicate with coworkers, supervisors, and visitors to our facility in an ethical, effective and professional manner * Must demonstrate computer proficiency with Microsoft Suite and the practice management system * Must possess the ability to display compassion and work well in stressful situations * Must be keenly aware of the importance of confidentiality in all aspects of the position * Upgrade to a higher level from Billing Rep. to Specialist to Senior would depend on length of employment, current work performance, how many insurances one is taking on and accuracy in completing in a timely fashion Salary Description $15.50-$18.00/hour Depending on Experience
    $15.5-18 hourly 8d ago
  • Medical Billing Speciatlist

    Women s Wellness Place

    Billing representative job in Syracuse, NY

    Job Description Seeking Full Time experienced Medical Billing or Certified Professional Coder (CPC) or Certified Medical Specialists (CCS) for busy private OB/GYN office. Monday-Friday 8:00am-4:30pm, medical & dental benefits, paid time off, group life insurance, and 401K, and short term disability. Responsibilities Include: Review, analyze and interpret complex medical information, obtain prior authorization and insurance benefits, apply specific knowledge of coding requirements and conventions in order to correctly classify code and abstract health information prior to submitting claims, review correct and appeal denials, understand and explain patient billing in a professional clear manner. Work collaboratively with the medical staff and management to ensure accurate coding and documentation practices. Qualifications: Strong oral and written communication skills Self-motivated, reliable, and dependable with excellent attention to detail Analytical mindset with the ability to manage time effectively and prioritize tasks Proficient in medical terminology Strong organizational skills and ability to work independently and within a team Good computer skills, including familiarity with relevant software Solid understanding of HIPAA Privacy rules Willingness to learn and investigate new claims, insurance issues, and changes High attention to detail and ability to maintain concentration during continuous record reviews Ability to collaborate with a team and take direction as needed Certified Medical Coders- CPC or CCS certification Certification: 3-5 years experience in medical billing field Job Type: Full-time Salary: Based on experience and certification (CPC or CCS) Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Schedule: 8 hour shift Monday to Friday Experience: Medical Billing: 3 years (Preferred)
    $35k-46k yearly est. 14d ago
  • * MEDICAL BILLING SPECIALIST Syracuse, NY 3-2-15

    CS&S Staffing Solutions

    Billing representative job in Syracuse, NY

    Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/_MEDICAL_BILLING_SPECIALIST_Syracuse_NY_3215_J02155634.aspx *You can apply through Indeed using mobile devices with this link. Additional Information
    $35k-46k yearly est. 60d+ ago
  • CSR Call Center - ENT

    Us Tech Solutions 4.4company rating

    Billing representative job in East Syracuse, NY

    Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:** - Provide exceptional customer support to homeowners. - Handle homeowners to assist with locating local service providers. - Manage all customer interactions via inbound/outbound phone, email, and written correspondence. - Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications. - Communicate customer facing issues to management and identify areas of opportunity - Collaborate with internal departments to resolve customer opportunities - Actively participate in departmental Excellence initiatives as well as agent certifications **Preferred Qualifications:** - High School Degree/GED - 2+ years of experience in a call center and troubleshooting **Key Qualifications:** - Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred) - Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer - Excellent customer service skills - Strong written and oral communication skills - Proficient in MS Office (specifically Word and Excel) - Strong analytical skills, accuracy and attention to detail - Sense of urgency; strong organizational skills and ability to handle multiple tasks at one time - Creative problem-solving skills - Self-starter and well organized, able to multi-task and prioritize work **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $32k-38k yearly est. 60d+ ago
  • Senior Branch Member Account Specialist FLOAT - Syracuse, NY

    Visions Federal Credit Union

    Billing representative job in Syracuse, NY

    About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking. In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like… Pension Plan, 401k Plan with company match Excellent health benefits Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO) 10+ paid holidays per year Lifestyle Spending Account stipend for wellness, caregiving, or personal expenses such student loans and tuition reimbursement Employee recognition program ...and more At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union. Title of Position: Senior Branch Member Account Specialist-FLOAT Position Summary: As a Senior Branch Member Account Specialist (Sr BMAS), you deliver exceptional service to our members as the primary contact for members regarding the status of their account and any escalation. Assist members in setting up new business, consumer, and IRA accounts. Resolve account related concerns, provide general credit union information, intake and follow up on consumer loan applications excluding residential mortgage lending. Rotates to perform branch duties to include MSR activities. Act on notary requests. Expand member relationships through offering appropriate products and services. Position Type: Full-Time. Typical shifts include Monday through Friday 8:30AM to 5:30PM, with rotating Saturday shifts 8:30AM to 12:30PM. Compensation Range: $21.00/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills* Location: Position is on-site at our Syracuse Branch which is located at 500 Erie Blvd W. Float position will provide coverage to our local branches as needed. At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position. If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States. Responsibilities/Duties: Deliver exceptional service to our members as the primary contact for members regarding the status of their account and any escalation. Assist members in setting up new business, consumer, and IRA accounts. Resolve account related concerns, provide general credit union information, intake and follow up on consumer loan applications excluding residential mortgage lending. Rotates to perform branch duties to include MSR activities. Act on notary requests. Expand member relationships through offering appropriate products and services. Minimum Qualifications & Experience: High school diploma with 1-3 years of related experience. Obtain notary license within 1 year of acceptance of role. Proficient in the Microsoft Office Suite programs. Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc. Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience. Preferred Qualifications & Experience: Associate degree preferred. Two to four years' experience in customer service, retail, banking or financial services industry. Bilingual in Spanish preferred. We're more than banking. You can be, too. #ClaimYourSeat
    $21-25.5 hourly 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Jeff Barrett-State Farm Agent

    Billing representative job in Syracuse, NY

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Im entering my 24th year in business, and our team currently consists of myself and two others. We work closely together to support our customers and continue growing the agency. Our office has a collaborative, supportive atmospherewe enjoy bringing in lunch every month or so and making time to connect as a team. We value qualities like a great attitude, positivity, trustworthiness, drive, coachability, and empathy, as these traits help us create real value for our customers. We also prioritize worklife balance and offer health benefits to support our team personally and professionally. If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jeff Barrett - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $37k-58k yearly est. 21d ago
  • Account Representative - State Farm Agent Team Member

    Matt Cooney-State Farm Agent

    Billing representative job in Syracuse, NY

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Matt Cooney - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $37k-58k yearly est. 10d ago
  • Patient Service Representative - Community Corners

    Cayuga Health 4.7company rating

    Billing representative job in Ithaca, NY

    Patient Services Representative - Community Corners Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Roles and Responsibilities: * Check in patients upon arrival * Verify/update patient demographics * Collect outstanding balances and co-pays * Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders * Take messages and triage phone calls Required Skills and Experience: * Schedule patient appointments * Good time management and prioritization skills * Good computer skills- Medent and Microsoft Office are utilized * High school diploma or equivalent Preferred Skills and Experience: * Previous medical office experience preferred * College-level training/education in a healthcare support field preferred * Previous EMR use/training helpful Physical Requirements: * Sitting-- 90% * Standing-- 10% * Reaching-- 50% * Bending-- 20% * Lifting-- must be able to lift 25 lb. Location and Travel Requirements: * Onsite - Cayuga Medical Associates - 905 Hanshaw Road Suite C, Ithaca NY 14850 * Shift - 7:00 AM - 6:00 PM (Mon- Fri) Pay Range Disclosure: * $15.50-$23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************. I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.
    $15.5-23.5 hourly Easy Apply 21d ago
  • Customer Service Representative

    Pathfinder Bank 3.6company rating

    Billing representative job in Syracuse, NY

    Full-time Description At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. The position is a key driver of branch referrals that assist the branch team in achieving their annual goals. The CSR is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in growing the bank, while managing preventable losses and reducing fraudulent activity. Essential Functions Deliver exceptional customer experiences including proactively greeting customers, smiling, using their name, and ending each interaction (whether in person or on the phone) by saying, “Thank you for banking with Pathfinder Bank.” While maintaining confidentiality of all customer records and documents. Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner. Assist with support work. Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquiries to management. Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy. Issue receipts to customers for transactions processed to provide a record of activity. Balance daily work, adhering to all procedures stated in the employee difference policy. Update customer contact information on an ongoing basis to be sure we have the most accurate data on the even the bank would need to contact them. Understand and adhere to risk and regulatory standards, policies, and controls. Identify risk-related issues needing escalation to management. Demonstrate by proactively assisting other branch colleagues when needed as well as actively participating and contributing during branch team meetings. Requirements High school diploma or equivalent At least one year customer service experience 1-3 years banking experience or cash handling experience Professional in appearance and conduct Intermediate computer skills (Microsoft Office and Outlook) Basic mathematical functions Ability to work as part of a team and assist other team members Ability to adapt to change Attention to detail and quality of work Ability to multi-task Positive attitude Salary Description $17.00-$20.00 Hourly
    $17-20 hourly 44d ago
  • Medical Billing Clerk

    Priority Ondemand

    Billing representative job in Utica, NY

    Definition: The Medical Billing Clerk is responsible for the appropriate billing and coding of assigned accounts. Responsible for claim submission, insurance follow-up, denial management, deductible management, timely filing and incoming calls from patients and insurance payors. Specific Duties: (some duties may vary depending on PreBill or PostBill job position) Responsible for coding ambulance, wheelchair or stretcher transports. Utilize and assign appropriate ICD10, HCPCS and modifiers for ambulance services to each claim. Read and comprehend the content of the patient care report to sufficiently analyze and perform coding to each claim. Submit claims for reimbursement to insurance carriers. Follow up on unpaid claims and initiate claim status inquiries with insurance payers. Work claims and claim denials to ensure maximum reimbursement for services provided. Work with patients to develop self-pay arrangements. Work timely filing and deductible management queues. Meet standard productivity standards. Demonstrate knowledge, understanding and compliance of company policies and procedures. Demonstrate complete knowledge of proper billing and coding procedures Demonstrate knowledge and understanding of (and compliance with) Federal, State and local laws, rules, regulations, and guidelines as they pertain to reimbursement, collections, and compliance. Work as a team member. Complete and maintain appropriate training, certification and licensure for their position. Maintain a high level of professionalism and customer service when dealing with patients, patient families, co-workers, clients, other healthcare providers and the general public. Notify Billing Supervisor of any lapses in documentation resulting in less than full compliance with compliance and HIPAA standards. Maintain security and privacy of all company and patient information at all times in accordance with HIPAA and all other local, state and federal regulations. Notifies Billing Supervisor of any questions, concerns or issues regarding billing, collections or compliance matters. Perform other duties related to billing/coding and account management as directed or needed. Qualifications Minimum Requirements: High School Diploma Experience with Medical Coding (certification a plus) Must have the ability to properly perform job responsibilities as listed Reports To: Billing Manager Physical Requirements: The ability to reach, push and pull. The ability to sit or stand for long periods of time. The ability to use a computer keyboard and write for extended periods of time. The ability to lift and maneuver 35 pounds without difficulty. The ability to complete all job duties. For this New York, United States-based position, the expected salary is $17.11 - $25.14 per hour.
    $17.1-25.1 hourly 11d ago
  • Cash Applicator

    Externalcareersitecarrierenterprise

    Billing representative job in Syracuse, NY

    Cash Applicator- | Carrier Enterprise |Syracuse Introduction: Carrier Enterprise, a premier national distributor of residential and light commercial HVAC products, parts, and supplies across 28 states and internationally, is seeking a detail-oriented and organized Cash Applicator to join our Head Quarters team in Syracuse, New York. This position plays a critical role in maintaining accurate financial records and ensuring efficient cash flow management for our organization ( Pay range- $26.00-$28.00 an hour) Company Website: www.carrierenterprise.com POSITION SUMMARY: The Cash Applicator position is responsible for functioning in a professional and knowledgeable manner. This position reports directly to the Shared Business Services Manager and will perform the following responsibilities: RESPONSIBLITIES/DUTIES: Accurate and timely processing of lockbox payments Process offsets and store remits submitted by our regional collectors Maintain and log processing activity daily Understand and enforce established controls KNOWLEDGE, SKILLS AND EXPERIENCE REQUIREMENTS: Excellent computer skills in a Microsoft Windows environment, including Excel and Word; Ability to maintain high levels of confidentiality with regard to the information that is processed; Must be comfortable in a fast paced demanding environment Quick and accurate data entry Carrier Enterprise offers a competitive benefit package and is an Equal Opportunity Employer. All applicants applying for employment must be authorized to work in the United States. Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
    $26-28 hourly 17h ago
  • Medical Billing Specialist

    OMNI 4.5company rating

    Billing representative job in Utica, NY

    Job DescriptionDescription: We are seeking a highly skilled and experienced Medical Billing Specialist to oversee all aspects of billing operations at our Ambulatory Surgery Center. The ideal candidate will bring a strong background in coding, billing, collections, and dispute resolution, with the ability to manage a team and optimize financial performance. Requirements: Key Responsibilities Lead and manage the billing team, ensuring efficiency and compliance across all processes. Oversee end-to-end revenue cycle operations, including patient registration, coding, billing, collections, payment posting, and denial management. Ensure accurate coding and billing practices in compliance with federal, state, and payer-specific requirements. Manage surgical physician and facility billing, including implants and accessories. Oversee both in-network and out-of-network billing processes. Navigate and manage federal and state Independent Dispute Resolution (IDR) processes to maximize reimbursement. Monitor key performance indicators (KPIs) and implement strategies to improve revenue cycle outcomes. Collaborate with physicians, clinical staff, and administration to address documentation, coding, and compliance issues. Qualifications Certified Professional Coder (CPC or equivalent) required. Minimum of 3 years of progressive experience in healthcare revenue cycle management. Strong knowledge of surgical billing, including physician and facility services. Expertise in billing for implants, accessories, and complex surgical procedures. In-depth understanding of out-of-network billing and IDR processes. Proven track record in managing collections, denial resolution, and payer negotiations. Excellent leadership, communication, and problem-solving skills. What We Offer Competitive salary and benefits package. Opportunity to work in a physician-led surgical facility with a focus on excellence and innovation. A collaborative and supportive team environment. If you are a detail-oriented leader with expertise in surgical revenue cycle management and a passion for optimizing financial performance, we invite you to apply.
    $34k-42k yearly est. 19d ago
  • Medical Biller

    Betsy Ross Nursing & Rehab Center

    Billing representative job in Rome, NY

    Description: * EXCELLENT BENEFITS * AMAZING TEAM * APPLY TODAY * A Great Place to Work. A Great Place to Receive Care! Our Nursing Home Facility located in Rome, NY is seeking an experienced full-time Resident Finance Coordinator. Betsy Ross Nursing & Rehab Center is a 120-bed facility offering excellence in rehabilitation and skilled nursing care in a lovely homelike environment undergoing AN EXCITING LARGE-SCALE RENOVATION UNDER NEW MANAGEMENT AND ADMINISTRATION! With a focus on rehabilitation and recovery, our skilled team of therapists and healthcare professionals assist residents in achieving optimal health and well-being. Our mission is to provide high quality care to all with respect and compassion through a team approach that focuses on personalized goals. We offer EXCELLENT Aetna Health benefits 1st of the month after hire date, along with other key benefits to those who qualify! Medical Biller Job Summary: You play a key role in managing NYS Medicaid applications, insurance verifications, and financial processes to ensure accurate records and timely reimbursements for residents. This role is responsible for processing claims, verifying patient information, managing collections, and ensuring compliance with billing regulations. Verify census data and maintain financial classes and authorizations for billing accuracy. Submit medical claims to insurance companies and government programs (Medicare & Medicaid) accurately and in a timely manner. Work with vendors to obtain ancillary charges and input them into the billing system. Review, correct, and resubmit denied or rejected claims to maximize reimbursement. Conduct follow-ups on unpaid claims, manage collections, and resolve billing discrepancies. Collaborate with healthcare providers to obtain necessary documentation for accurate billing. Bill and collect on private pay accounts and monthly income. Post cash receipts for all deposits in a timely manner. Verify and update patient admissions, insurance information, and financial data in all relevant systems. Participate in internal and external financial audits to ensure compliance. Provide information for the yearly RHCF (Residential Health Care Facility) report. Attend Utilization Review (UR) meetings weekly and Corporate Compliance meetings monthly. Act as a backup to the Financial Coordinator when needed. Work with collection attorneys and consultants on outstanding accounts. Submit insurance re-credentialing forms as required. Generate reports and provide billing information requested by management. Perform the Finance Coordinator's duties and responsibilities as needed and in the absence of the Finance Coordinator. Financial Coordinator assists residents and representatives in completing NYS Medicaid applications Financial Coordinator meets with new residents/representatives within 48 hours of admission to review financial obligations Coordinate with DSS Case Workers to ensure timely application processing Maintain accurate payer source records; report updates to VP of Finance/Administrator Financial Coordinator fulfills 3559 county reporting obligations Refer complex cases to attorneys and liaise on documentation requirements Collaborate with in-house biller on Medicaid status and billing needs Handle insurance verifications, pre-authorizations, and financial pre-screening Respond to billing inquiries and assist with healthcare provider information requests Manage Social Security Representative Payee and Direct Deposit forms Complete annual Medicaid and insurance re-certifications (MLTC, Medicare, etc.) Participate in weekly UR meetings and share updated insurance information Support annual financial reporting, surveys, and audits Perform office duties: census entry, mail sorting, UPS scheduling, and file management Flexibility to perform additional tasks as assigned Requirements: Proven experience in a skilled nursing facility (SNF), long-term care, or healthcare setting with a focus on medical billing and coding. Strong knowledge of medical terminology and the ability to interpret medical records accurately. Proficiency in ICD-9, ICD-10, CPT, and HCPCS coding. Experience with Medicare, Medicaid, managed care, and private insurance billing. High-level proficiency with billing software and PC-based applications, including Microsoft Excel. Excellent attention to detail, organizational skills, and ability to meet strict deadlines. Strong communication skills to effectively interact with patients, insurance providers, and healthcare professionals. Commitment to maintaining confidentiality and adherence to HIPAA regulations. Ability to work independently as well as in a team-oriented environment. Flexibility to perform additional tasks as assigned. Minimum 2 years of Bookkeeping experience and proficiency in NYS Medicaid application processes. Excellent communication and organizational abilities. Capacity to thrive under pressure and adaptability to changing demands Superlative customer service acumen Proficient in using billing software and Microsoft Office applications (Excel, Word, Outlook) Strong communication skills to effectively interact with patients, insurance providers, and healthcare professionals. Ability to work independently as well as in a team-oriented environment. Flexibility to perform additional tasks as assigned. Commitment to maintaining confidentiality and adherence to HIPAA regulations. Excellent communication and interpersonal skills. Ability to prioritize responsibilities, meet deadlines, and manage time. Covid-19 vaccinations are encouraged but NOT MANDATED; we continue to offer COVID-19 vaccination based on eligibility guidance from CDC. We are an Equal Opportunity Employer, celebrate diversity, & are committed to creating an inclusive work environment for all! We comply with disability laws and provides reasonable accommodations for applicants and employees. For assistance with the application, interview process, job functions, or employment benefits, contact the facility directly by calling ************ and ask to speak to the HR Dept. or email us at ********************************* *Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.
    $37k-45k yearly est. Easy Apply 21d ago
  • Medical Collections Specialist

    CNY Family Care, LLP 3.2company rating

    Billing representative job in East Syracuse, NY

    Family Care medical practice Full-Time Monday - Friday Flexible Schedule Hybrid schedule after completing required onsite training period $17.50 -$22.00 per hour (depending on experience) Medical Collections Specialist benefits: Generous paid time-off that increases with years of service 8 paid holidays per year Closed on major holidays Annual performance review, performance-based merit increase Health, dental and vision benefits available with coverage effective the first of the month following date of hire Full complement of voluntary benefits $1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan Free office visits with NP or PA employees who are patients of the practice and enrolled in CNYFC high deductible health plan Waiver program for health benefits ($3,000 annually) 401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution Free onsite parking Free lunch daily CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Collections Specialist is responsible for maximizing cash collections while maintaining a patient-first experience. Manages patient A/R for self-pay balances, resolves insurance underpayments/denials affecting patient responsibility, sets up payment plans, and ensures compliant and ethical collection practices. IAs part of a high-volume family practice, the Medical Collections Specialist will work collaboratively with other practice functions to reduce days in A/R, minimize bad debt, and improve overall revenue cycle performance. Medical Collections Specialist Responsibilities: Proactively work aging reports for self-pay and residual balances. Conduct outbound outreach to arrange payment, clarify statements, and resolve disputes-document all contacts in the EHR. Establish and monitor patient payment plans. Offer and document financial hardship workflows per practice policy, ensuring consistent application. Investigate balances stemming from denials, coordination of benefits, deductible/coinsurance issues, and secondary payer lags. Initiate basic claim reprocessing requests and benefit verifications in coordination with billers. Educate patients on EOBs, benefit design, and pricing transparency resources; route complex payer issues to billing specialists. Adhere to HIPAA/HITECH privacy and security standards in all communications. Follow all applicable federal and state consumer protection guidelines and internal policies. Support the No Surprises Act good-faith estimate processes and patient-friendly billing standards where applicable. Maintain accurate, audit-ready account notes and documentation. Confirm remittances, allocate payments correctly, and reconcile unapplied funds impacting patient balances. Identify and correct posting discrepancies that cause erroneous patient responsibility.
    $17.5-22 hourly 12d ago

Learn more about billing representative jobs

How much does a billing representative earn in Syracuse, NY?

The average billing representative in Syracuse, NY earns between $30,000 and $44,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.

Average billing representative salary in Syracuse, NY

$36,000

What are the biggest employers of Billing Representatives in Syracuse, NY?

The biggest employers of Billing Representatives in Syracuse, NY are:
  1. Kinney Drugs
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