Booker vs help desk analyst

The differences between bookers and help desk analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a booker and a help desk analyst. Additionally, a booker has an average salary of $55,644, which is higher than the $37,318 average annual salary of a help desk analyst.

The top three skills for a booker include booking, warranty claims and outbound calls. The most important skills for a help desk analyst are customer service, troubleshoot, and technical support.

Booker vs help desk analyst overview

	Booker	Help Desk Analyst
Yearly salary	$55,644	$37,318
Hourly rate	$26.75	$17.94
Growth rate	10%	10%
Number of jobs	1,282	87,591
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 50%
Average age	42	42
Years of experience	2	2

Booker vs help desk analyst salary

Bookers and help desk analysts have different pay scales, as shown below.

	Booker	Help Desk Analyst
Average salary	$55,644	$37,318
Salary range	Between $30,000 And $100,000	Between $26,000 And $52,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Pacific Investment Management Company LLC
Best paying industry	-	Government

Differences between booker and help desk analyst education

There are a few differences between a booker and a help desk analyst in terms of educational background:

	Booker	Help Desk Analyst
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 50%
Most common major	Communication	Computer Information Systems
Most common college	Stanford University	Stanford University

Booker vs help desk analyst demographics

Here are the differences between bookers' and help desk analysts' demographics:

	Booker	Help Desk Analyst
Average age	42	42
Gender ratio	Male, 40.3% Female, 59.7%	Male, 71.8% Female, 28.2%
Race ratio	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%	Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.1% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between booker and help desk analyst duties and responsibilities

Booker example responsibilities.

Manage paperwork associate with HVAC procedures.
Work with the ADP software for payroll.
Facilitate marketing and booking operations on over 75 events including events grossing over $10,000 and numerous sell out events.
Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Offer customers Sams members renewals/upgrades.

Help desk analyst example responsibilities.

Used Java script for client side validations and to achieve other client-side functionality.
Manage TCP/IP base campus data communications facilities.
Manage security, reliability, and configurations for data backup and recovery for client workstations.
Resolve technical issues with software applications, PCs, connectivity problems, and software/hardware installations and administrations.
Analyze and resolve issues with Linux and Java base POS systems.
Provide user access support via VPN, SSL/VPN, CITRIX, for authentication and account issues.

Booker vs help desk analyst skills

Common booker skills

Booking, 52%
Warranty Claims, 17%
Outbound Calls, 8%
NYC, 3%
ADP, 3%
Computer System, 3%

Common help desk analyst skills

Customer Service, 15%
Troubleshoot, 9%
Technical Support, 6%
Phone Calls, 4%
Remote Desktop, 3%
Technical Issues, 3%