Booker vs support specialist

The differences between bookers and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a booker and a support specialist. Additionally, a booker has an average salary of $55,644, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a booker include booking, warranty claims and outbound calls. The most important skills for a support specialist are customer service, patients, and mental health.

Booker vs support specialist overview

	Booker	Support Specialist
Yearly salary	$55,644	$40,782
Hourly rate	$26.75	$19.61
Growth rate	10%	10%
Number of jobs	1,282	125,740
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 52%
Average age	42	42
Years of experience	2	2

Booker vs support specialist salary

Bookers and support specialists have different pay scales, as shown below.

	Booker	Support Specialist
Average salary	$55,644	$40,782
Salary range	Between $30,000 And $100,000	Between $25,000 And $64,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between booker and support specialist education

There are a few differences between a booker and a support specialist in terms of educational background:

	Booker	Support Specialist
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 52%
Most common major	Communication	Business
Most common college	Stanford University	Stanford University

Booker vs support specialist demographics

Here are the differences between bookers' and support specialists' demographics:

	Booker	Support Specialist
Average age	42	42
Gender ratio	Male, 40.3% Female, 59.7%	Male, 38.4% Female, 61.6%
Race ratio	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between booker and support specialist duties and responsibilities

Booker example responsibilities.

Manage paperwork associate with HVAC procedures.
Work with the ADP software for payroll.
Facilitate marketing and booking operations on over 75 events including events grossing over $10,000 and numerous sell out events.
Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Offer customers Sams members renewals/upgrades.

Support specialist example responsibilities.

Manage project SharePoint site for the purpose of supporting ongoing collaboration
Provide Cerner CPOE learning support to physicians.
Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
Participate in inventory taking process and maintain stockroom organization and cleanliness.
Create and maintain a database of ACH clients.
Configure, setup VPN connections, remote access.

Booker vs support specialist skills

Common booker skills

Booking, 52%
Warranty Claims, 17%
Outbound Calls, 8%
NYC, 3%
ADP, 3%
Computer System, 3%

Common support specialist skills

Customer Service, 16%
Patients, 8%
Mental Health, 6%
Social Work, 4%
Peer Support, 4%
Data Entry, 3%