Booker vs technical support representative

Differences between booker and technical support representative duties and responsibilities

Booker example responsibilities.

• Manage paperwork associate with HVAC procedures.
• Work with the ADP software for payroll.
• Facilitate marketing and booking operations on over 75 events including events grossing over $10,000 and numerous sell out events.
• Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Offer customers Sams members renewals/upgrades.

Technical support representative example responsibilities.

• Serve as a SME and the main point of contact when agents and other leads have questions.
• Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
• Manage mental health portion of health insurance policies including Medicaid and Medicare and other commercial insurance plans nationwide.
• Generate nationwide reservations provide customer service and negotiating customer dispute (inbound and outbound calls).
• Work with QA to identify problems and resolutions base on customer issues.
• Provide product information to customers inquiring about their iPhone, iPod, and iPad features.
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