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Business general manager vs senior operations manager

The differences between business general managers and senior operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business general manager and a senior operations manager. Additionally, a senior operations manager has an average salary of $126,839, which is higher than the $72,676 average annual salary of a business general manager.

The top three skills for a business general manager include general business, CRM and human resources. The most important skills for a senior operations manager are customer service, project management, and continuous improvement.

Business general manager vs senior operations manager overview

Business General ManagerSenior Operations Manager
Yearly salary$72,676$126,839
Hourly rate$34.94$60.98
Growth rate6%6%
Number of jobs411,126247,414
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 67%
Average age4444
Years of experience66

What does a business general manager do?

A business general manager oversees the daily operations in a business establishment or office. They are typically in charge of setting goals and objectives, establishing guidelines and schedules, assessing the performance of the workforce, coordinating departments, and developing strategies to optimize business procedures. They may also perform clerical tasks such as producing progress reports, answering calls and correspondence, and preparing documents and presentations. Furthermore, as a general manager, it is essential to lead and encourage the workforce to reach goals and sales targets, all while implementing the company's policies and regulations.

What does a senior operations manager do?

A senior operations manager oversees the business operations within a particular department or establishment, ensuring that all procedures adhere to the policies and standards of the company. There are also instances when they must evaluate workers' performances, set budget and sales targets, produce progress reports and assessments, and coordinate with high-ranking officials. Moreover, a senior operations manager leads by motivating the workforce and devising strategies to improve the workflow and reach sales targets within the deadline. Should there be any issues, they must carry out corrective measures right away.

Business general manager vs senior operations manager salary

Business general managers and senior operations managers have different pay scales, as shown below.

Business General ManagerSenior Operations Manager
Average salary$72,676$126,839
Salary rangeBetween $46,000 And $112,000Between $91,000 And $175,000
Highest paying CityHoboken, NJJersey City, NJ
Highest paying stateNew JerseyNew Jersey
Best paying companyBlackRockAirbnb
Best paying industryFinanceProfessional

Differences between business general manager and senior operations manager education

There are a few differences between a business general manager and a senior operations manager in terms of educational background:

Business General ManagerSenior Operations Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Business general manager vs senior operations manager demographics

Here are the differences between business general managers' and senior operations managers' demographics:

Business General ManagerSenior Operations Manager
Average age4444
Gender ratioMale, 71.9% Female, 28.1%Male, 74.2% Female, 25.8%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.3% Asian, 6.4% White, 67.3% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between business general manager and senior operations manager duties and responsibilities

Business general manager example responsibilities.

  • Manage business start-up from formation including development of business and marketing plans, equipment selection/installation, staffing, and product offerings.
  • Manage business start-up from formation including development of business and marketing plans, equipment selection/installation, staffing, and product offerings.
  • File all Medicaid and commercial insurance prior authorizations with all the proper documentation.
  • Develop and implement standardized visual controls allowing faster response to production, TPM, safety and training abnormalities.
  • Optimize processing and ensure accuracy of accounts payable function using QuickBooks.

Senior operations manager example responsibilities.

  • Organize efforts of team to achieve ACD productivity goals.
  • Manage the build-out and daily operations of a network operations center (NOC).
  • Manage and coordinate the staff for better inventory and stores management up to the ISO standard.
  • Manage existing department service contracts for facilities including cleaning, exterminating, security and HVAC.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Show more

Business general manager vs senior operations manager skills

Common business general manager skills
  • General Business, 28%
  • CRM, 19%
  • Human Resources, 10%
  • Business Processes, 10%
  • Customer Satisfaction, 3%
  • Business Operations, 3%
Common senior operations manager skills
  • Customer Service, 10%
  • Project Management, 8%
  • Continuous Improvement, 7%
  • Oversight, 6%
  • Process Improvement, 5%
  • Logistics, 5%

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