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Business support manager vs group manager

The differences between business support managers and group managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business support manager and a group manager. Additionally, a group manager has an average salary of $118,324, which is higher than the $90,781 average annual salary of a business support manager.

The top three skills for a business support manager include process improvement, project management and business continuity. The most important skills for a group manager are client facing, project management, and customer service.

Business support manager vs group manager overview

Business Support ManagerGroup Manager
Yearly salary$90,781$118,324
Hourly rate$43.64$56.89
Growth rate6%6%
Number of jobs349,032263,616
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 71%
Average age4444
Years of experience66

What does a business support manager do?

A business support manager is responsible for monitoring the company's daily operations, ensuring the efficiency of the staff's performance to provide the highest quality services for the clients and customers. Business support managers coordinate with the company's business partners and inform them of any updates on business growth and development, including the techniques that the company takes to lead the market's competitiveness. They also identify business opportunities according to industry trends and data analysis that would generate more revenue resources for the business and increase profits.

What does a group manager do?

Group Managers are employees who oversee a specific department, team, or any group in the company. They are usually tenured employees or industry experts. Group Managers oversee their team's performance and professional growth. They set clear, strategic goals for the team and create plans to reach these goals. They monitor the achievement of such goals and guide their team along the way. They also manage the team professionally. The coach team members train the employees if there are updates or new strategies and ensure that they remain engaged. They motivate their team to perform well and strive hard to reach group goals.

Business support manager vs group manager salary

Business support managers and group managers have different pay scales, as shown below.

Business Support ManagerGroup Manager
Average salary$90,781$118,324
Salary rangeBetween $59,000 And $138,000Between $78,000 And $178,000
Highest paying CityJersey City, NJWashington, DC
Highest paying stateNew JerseyNew York
Best paying companyGoogleGoogle
Best paying industryFinanceFinance

Differences between business support manager and group manager education

There are a few differences between a business support manager and a group manager in terms of educational background:

Business Support ManagerGroup Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 71%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Business support manager vs group manager demographics

Here are the differences between business support managers' and group managers' demographics:

Business Support ManagerGroup Manager
Average age4444
Gender ratioMale, 48.2% Female, 51.8%Male, 67.9% Female, 32.1%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between business support manager and group manager duties and responsibilities

Business support manager example responsibilities.

  • Manage customer's files and create databases using SQL and organize the studio's activities.
  • Manage all procurement transactions including, the administration of orders, deliveries, logistics and complaints.
  • Manage a team of four and hold matrix leadership responsibility for specialists assign to particular technical areas for business continuity projects.
  • Provide financial analysis on impacts from project portfolio to operating budget and forecast.
  • Define roles and responsibilities within SharePoint.
  • Administer and maintain departmental SharePoint site.
  • Show more

Group manager example responsibilities.

  • Manage SEO / paid media campaigns.
  • Manage the largest business intelligence portfolio, merchandising and pharmacy.
  • Establish PMO to manage significant interdependent assets align with strategic initiatives to ensure smooth interoperability and coordination.
  • Manage inter-relationships between diverse work groups in the brewing, packaging and distribution departments relating to internal logistics and production scheduling.
  • Manage payroll distribution process ensuring timeliness, accuracy, and confidentiality to protect client's privacy and prevent liability of exposure.
  • Maintain continuous alignment of architecture scope with strategic business objectives and drive modifications to enhance effectiveness toward end result.
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Business support manager vs group manager skills

Common business support manager skills
  • Process Improvement, 9%
  • Project Management, 8%
  • Business Continuity, 7%
  • Business Support, 7%
  • Administrative Functions, 6%
  • Governance, 6%
Common group manager skills
  • Client Facing, 13%
  • Project Management, 7%
  • Customer Service, 6%
  • Client Relationships, 6%
  • Process Improvement, 5%
  • Continuous Improvement, 5%

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