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The differences between business support managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business support manager and an operations support manager. Additionally, a business support manager has an average salary of $90,781, which is higher than the $79,730 average annual salary of an operations support manager.
The top three skills for a business support manager include process improvement, project management and business continuity. The most important skills for an operations support manager are customer service, project management, and human resources.
| Business Support Manager | Operations Support Manager | |
| Yearly salary | $90,781 | $79,730 |
| Hourly rate | $43.64 | $38.33 |
| Growth rate | 6% | 6% |
| Number of jobs | 349,032 | 376,894 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A business support manager is responsible for monitoring the company's daily operations, ensuring the efficiency of the staff's performance to provide the highest quality services for the clients and customers. Business support managers coordinate with the company's business partners and inform them of any updates on business growth and development, including the techniques that the company takes to lead the market's competitiveness. They also identify business opportunities according to industry trends and data analysis that would generate more revenue resources for the business and increase profits.
Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.
Business support managers and operations support managers have different pay scales, as shown below.
| Business Support Manager | Operations Support Manager | |
| Average salary | $90,781 | $79,730 |
| Salary range | Between $59,000 And $138,000 | Between $47,000 And $133,000 |
| Highest paying City | Jersey City, NJ | San Bruno, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Meta | |
| Best paying industry | Finance | Technology |
There are a few differences between a business support manager and an operations support manager in terms of educational background:
| Business Support Manager | Operations Support Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between business support managers' and operations support managers' demographics:
| Business Support Manager | Operations Support Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 48.2% Female, 51.8% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |