Call center agent jobs in Rhode Island - 142 jobs

At Metasys Technologies, we offer innovative staffing solutions and full life-cycle consultation to our clients and consultants. For nearly two decades, we have been building relationships with some of the most successful Fortune 50 and Global 2000 companies along with many mid-market public and private companies, and are now a preferred supplier of contract, contract-to-hire, and direct hire consultants to them. With our unique staffing solutions, a commitment to diversity, and our expert leadership, we partner with you and achieve your goals. Job Description: Processes transactions, prepares correspondence, and fulfils customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 1-3 years of experience in the field or in customer service role is preferred. Relies on instructions and pre-established guidelines to perform the functions of the job. Work under immediate supervision reporting to an immediate supervisor. Call Center experience is preferred Qualifications Call Center experience, Customer Service experience Additional Information All your information will be kept confidential according to EEO guidelines.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Start/End Dates: 10/12/2015 - 4/11/2016 Work Location: West Warwick RI-MLSTD-USA-00759 Position: Administrative/Clerical - Call Center Rep Job Description: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours. Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that. This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products. Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions. This position may also support campaigns to increase revenue, generate sales and conserve existing assets. Responsibilities include: Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans; Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.; Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing; Efficiently access multiple electronic systems and LAN/PC to provide complete response; Work at all times to enhance and strengthen the relationship between the customer and MetLife; Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills. Skills required include: Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations; Excellent oral & written communication skills; Superior telephone etiquette; Excellent listening skills and ability to articulate ideas; Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of MetLife; Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers; Strong organizational skills; Strong ability to multi-task; Demonstrated ability to manage stress; Basic computer skills; Ability to “think out of the box” to generate innovative process improvements; Strong solid math and analytical skills; Ability to work various shifts within hours of operation. Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred Release Comments: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours. Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that. This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products. Qualifications - passing a drug test - verify work history -verify education - passing a criminal background check - reliable transpiration Additional Information If interested please contact me Kristie Schneider ************ ext: 3318

Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Responsibilities/Duties: * Manage calls from patients requiring medical care and provide / gather information needed. * Creates, updates, and accesses confidential patients' data in EMR with a high level of confidentiality and accuracy. * Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation. * Observes telephone flow; offering or requesting assistance as needed. * Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service. * All other duties as assigned by the manager.

Job DescriptionDescription: CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services. JOB SUMMARY: Answer incoming calls, schedule appointments, take complete and accurate messages, register and update patient information, cancel and reschedule appointments, check patient insurance eligibility and confirm upcoming appointments. WORK SCHEDULE DEMANDS: The position is full-time, 37.5 hours per week. Monday - Friday 8:30am - 5:00pm. Evenings may be required. Requirements: JOB REQUIREMENTS: High school diploma, GED Medical Office Experience Ability to interpret technical medical terminology Computer knowledge Must be able to clearly present information to patients and employees, be dependable and show initiative Must have excellent customer service skills Professional telephone manner Excellent oral and written / typed communication abilities, for all levels of client interaction Bilingual / Bicultural Spanish a plus KEY RESPONSIBILITIES: Register and updates patient information Verifies eligibility Pulls and files patient charts when necessary Answer incoming calls promptly and professionally Schedule, reschedule, and cancel patient appointments Provide clear information on office hours, providers, and services Route calls to appropriate departments or clinical staff Verify patient identity and collect basic demographic information Document patient concerns and symptoms accurately for clinical review Maintain HIPAA compliance and patient confidentiality at all times Demonstrate empathy and professionalism with patients Manage high call volumes while maintaining accuracy De-escalate concerns and resolve issues when possible Other duties as needed. Our Benefits Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees. CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.

#IND123 Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $20.70/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success. Inbound Sales Representative Inbound Sales Consultant Location: Warwick, RI 02886 This position is hybrid, (3) days onsite required weekly after training Pay: $63,000 average yearly earnings (uncapped earnings) Top performers earn $100,000+ yearly Starting base pay is $20.70 per hour Commission is monthly Type: Direct hire Schedule: Will be assigned a (40) hour work week after training, must be open to department hours M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles. Start date: March 2026 Job description Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls. Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates. Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan. Identify cross-sell and upsell opportunities by qualifying customers for additional products and services. Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers. Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing. What does success look like? You will be evaluated based on the following key performance indicators (KPIs): Number of policies converted - Successfully binding new insurance policies. Total premium converted - The dollar amount of premium generated from sales. Unplanned shrink - Minimizing time away from taking calls to ensure productivity. Cross-sell performance - Ability to identify and sell additional products to existing customers. Ramp up period: First month: 70% of goals Three months: 90% of goals Six months: Meeting or exceeding targets Nice to have: Bachelor's Degree P&C License Salesforce Requirements: Must have (1)+ years of sales experience in retail, hospitality, other industries Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required. Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales. Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems. Must have professional verbal and written communication skills with strong sales acumen. High school diploma or equivalent Background check required Education verification required

THE POSITION: Customer Service Representative - PART TIME ( 4pm to 8pm and 6pm to 10pm) We are currently looking for top talent to fill our part time Customer Service Representative roles. Multi-tasking and ability to process files in a timely manner is a must. Excellent customer service skills and the ability to effectively communicate both verbally and written are required. The Customer Service Representative must be able to work well as a team and have the willingness to learn and adapt to the company's processes. ***Pay Rate; Hourly $17-$21 *** ***This position is an hourly position with the hours of 4pm to 8pm or 6pm to 10pm. Business hours are 9am until 10pm ** ***The Customer Service Representative must live within a commutable distance to the Warwick, RI office. This is an IN OFFICE position*** WHY WORK AT SILK TITLE CO. Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation's top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation. We recently completed the expansion of our office in Warwick, RI into a brand-new modern workspace and dedicated employee flex space and training room. We plan to bring on new hires as we continue our growth. Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business. Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We work hard but also know how to incorporate some fun through team building challenges. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.

Coastal1 Credit Union is seeking to hire a Call Center Representative in our Contact Center! Our Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility. This is an on-site, in office position. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Duties and Responsibilities Provide accurate, efficient quality customer service to members and prospective members over the phone. Be a Subject Matter Expert to resolve member issues and inquiries on accounts to include account activity, fraud disputes, debit card issues and Online Banking issues and resolution within level of authority. Forward inquiries to appropriate department for resolution beyond area of authority, access, or knowledge. Order checks and complete account maintenance and transaction slips accurately and in a timely manner. Accept and process loan payments through Orbipay loan payment system. Make recommendations and/or decision fee reversal requests and provide alternate overdraft solutions. Educate members on account criteria, features, benefits and recommend alternate solutions to member concerns. Recognize referral opportunities, complete VISA applications over the phone, cross sell other Coastal1 products and services such as Online Banking enrollment and achieve minimum required referral goals. Demonstrate knowledge of Credit Union products and services, policies, and procedures. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, Member Identification Program and Office of Foreign Assets Control screening and record keeping requirements. Perform other duties as required. Education and Experience Requirements Minimum of a high school diploma or equivalent required. At least 2 years demonstrated successful work experience as a Teller with a strong background in customer service. Demonstrated ability to manage multiple projects simultaneously with time management/organizational/multi-tasking skills. Familiarity with basic math concepts required. Must be able to focus and pay attention to detail when processing a high volume of work, occasionally work under pressure and have the ability to meet tight deadlines. Familiarity with PC's and basic office software such as MS Office. Must have the ability to learn new and changed procedures and methods for processing member transactions. Ability to maintain a high level of professionalism and excellent customer service skills, demeanor, appropriate business appearance, and demonstrated knowledge of Coastal1's products and services, policies, and procedures. Ability to maintain a positive and upbeat Credit union image. Ability to handle confidential information securely. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful Equal Opportunity Employer

Furry Fellas Pet Service LLC is Hiring for an Experienced Pet Care Professional For Pet Sitting and Dog Walking You: You love dogs and/or cats, enjoy the outdoors (dog walking) and being active. Your free time is often spent volunteering with or being around dogs/cats/animals. You are experienced with dogs of various sizes and energy levels AND/OR are experienced with cats/other small animals You have reliable transportation, own a smart phone, can work well independently and have good communication skills/customer service skills. You love to learn & are looking to be part of something bigger and to make a difference daily in the lives of others. You are seeking part time work or supplemental income. Us: Furry Fellas Pet Service LLC has been in business since 2006. Our services include dog walking services, pet sitting services (dogs, cats and other small animals) and overnight pet sitting. We were voted in the TOP 3 Pet Service Companies for 9 years in a row! Our staff is held to the highest level of professionalism, and everyone has prior experience working / volunteering with animals (dogs / cats, etc.) and truly has a passion for working with and helping animals. We are committed to providing pet parents and their furry children with the highest quality of care possible! Benefits: -Get paid to exercise & spend your time outdoors with dogs or indoors with cats/other small animals! -Make your own hours -Work from your home base / take your dog to work (on applicable assignments) -Continuing education & Certificate programs -Birthday / Holiday & Referral Bonuses -Co-workers and a Leader who supports you -Get greeted daily by furry clients who will adore you. Tail wags and licks are an added bonus! -The satisfaction of working a job where you love what you do! Dog Walker Work Hours: -Mon-Fri 10am-3pm. Full availability ideal but will consider a minimum of 2 hrs. availability during that time -The dog walker position can also work in conjunction with our Pet Sitting Positions for additional income Pet Sitter Hours: Some availability during at least 2 of our 4 visit time windows: Morning & Afternoons OR Morning & Evenings OR Evenings & Nights Mornings: 6-10am. Afternoons 11-3pm. Evenings 4-6pm. Nights 7-9p *Minimum availability required is at least an hour during 2 of these time slots but the more availability, the more clients we can set you up with. Pet Sitting Position can also be utilized for supplemental income (without committing to regularly weekly dog walking hours). Dog Walker / Pet Sitter Duties: -Visit client's homes to care for their companions while they are at work or on vacation -Will include walking, exercising dogs, letting out for bathroom breaks, providing love & attention. May also include feeding, medicating, providing fresh water, cleaning up after animals, litter boxes, etc. -Leave a note for clients after each visit so they know how the visits went. Compensation: Hourly ($16-$18 depending on experience) + Mileage + Tips OR Per visit pay option To Apply: Visit ********************************************************* to submit an application. Vet techs, dog trainers, pre-vet students, dog groomers, animal rescue workers and animal care techs are all encouraged to apply!

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs Job Description Description: Technical Support Representative Position Summary: Support Technicians provide technical support at the first stage level and assists other team members as necessary. Duties: Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS/RX hardware and Telephony. Assist with remote equipment troubleshooting and ensure process adherence. Data entry regarding resolution of issues and technicians progress while technicians are completing work within the store. Support Technicians may be assigned multiple projects simultaneous. Qualifications Experience: Must possess clear and accurate communication skills both verbally and written. Must have basic computer troubleshooting skills and problem-solving skills. Working knowledge of Word, Excel and Outlook a plus but not a requirement. Must be able to work independently and as part of a team. Technical installation experience a plus but not a requirement. Working knowledge of computer hardware a plus but not a requirement. Customer Service/Technical Support experience in a Call Center environment is a MUST. Additional Information Apply Now and look for Ron Autor!! All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $19.00 Empower Immigrant Communities at Dorcas International Customer Service Specialist Do you enjoy greeting people from multicultural background and multitasking? If so, perhaps Dorcas International is the place for you. At Dorcas International Institute of Rhode Island, we pride ourselves on creating a welcoming and inclusive environment for all. Our dedicated team of professionals has been empowering vulnerable populations for over 100 years, providing a wide range of wraparound services to help individuals overcome educational, cultural, economic, and language barriers. As a non-profit 501(c)(3), we offer adult education, language learning, job training, employment services, citizenship and immigration services, and more. The Customer Service Specialist attends to clients, community members and visitors, and deals with inquiries on the phone and face-to-face. They are responsible for aiding clients by offering up-to-date information about all agency services in a professional manner. The Customer Service Specialist also maintains a welcoming and organized environment while providing administrative support to programs. The candidate should have the following: Minimum of a High School degree or equivalent experience Two years minimum prior experience working with the public in a customer service capacity Proficient bilingual skills in Spanish/English Knowledge of customer service principles and practices Strong technical skills including keyboard and switchboard Cross-cultural sensitivity and competency Excellent interpersonal and communicative skills Anticipate, understand, and respond to the needs of clients to meet or exceed their expectations Knowledge of computers and software applications including Microsoft Office Suite Why should you apply? A range of professional development opportunities Comprehensive health & dental benefits Paid time off, including vacation, sick days, personal leave, and 13 paid holidays 403(b) retirement plan with employer contributions and life insurance Full-Time position (37.5 hours per week) Hourly rate of $19.00

Motor Werks, a distinguished member of the prestigious Murgado Automotive Group, is renowned for delivering exceptional automotive experiences to customers across Illinois. As a leader in the automotive industry, we represent top brands and uphold a standard of excellence in customer service and satisfaction. Motor Werks is seeking a friendly and professional Receptionist to join our team and serve as the first point of contact for our valued customers and guests. As the face of our dealership, you will play a crucial role in providing outstanding customer service and creating a positive impression of our brand. Key Responsibilities:Answer and direct incoming calls to the appropriate departments or individuals.Manage the dealership's main email account and respond to inquiries promptly and courteously.Schedule appointments and assist customers with service inquiries or requests.Maintain cleanliness and organization of the reception area and conference rooms.Assist with administrative tasks, including data entry, filing, and document management.Collaborate with various departments to ensure smooth communication and customer service delivery. Qualifications:High school diploma or equivalent; additional certification in office administration or related field is a plus.Previous experience as a receptionist or in a customer service role preferred.Excellent communication and interpersonal skills, with a friendly and professional demeanor.Strong organizational skills and attention to detail.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to multitask and prioritize tasks effectively in a fast-paced environment.Positive attitude and willingness to learn and grow within the organization. Benefits:Competitive salary commensurate with experience.Comprehensive benefits package, including health insurance and retirement plans.Opportunities for professional development and career advancement within the Murgado Automotive Group.Supportive work environment with a focus on teamwork and collaboration. If you are a motivated individual with a passion for customer service and a desire to join a dynamic team, we encourage you to apply for the Receptionist position at Motor Werks. Please submit your resume and cover letter outlining your relevant experience and qualifications!$15 - $16 an hour Opportunities for commission available in addition to salary. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Specialty Building Products is a people first organization. You may be wondering, why should I join Specialty Building Products? * We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success. * We welcome you to something bigger than yourself with all the tools necessary to excel in your role. * Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Responsibilities and Essential Functions: * Receive incoming and outgoing calls related to sales inquiries for new and established customers to provide pricing and availability, as well as information about our products and distribution services. * Execute strategic plans in coordination with Outside sales, network with customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries, and providing customer follow-ups to ensure customer needs are met. * Inform customer of unit pricing, shipping date, anticipated delays, and any additional information requested by the customer. Required credentials: * High school diploma with a 2-year degree preferred. * 2-4 years sales experience, building industry experience preferred. * Excellent communication skills including service-oriented telephone manner. * Must understand and possess good business and selling principles and negotiation skills. * Must be computer literate, Microsoft Word, Excel, and Outlook. * Strong organization and administration skills. * Self-starter, pro-active and the ability to take initiative. * Must have basic math and analytical skills. * Be personable, articulate, knowledgeable and professional when communicating with customers. * Ability to learn skills quickly with a mature and service-oriented attitude. * Excellent communication (verbal and written) and organizational skills. * Capability to rely on experience and judgment to plan and accomplish goals. * Self-starter, pro-active and able to take initiative. * Attention to detail and highly motivated. Starting pay $21.00+/hr., based on experience. Specialty Building Products is the leading distributor of specialty building products in North America. SBP operates under the brands U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales and Amerhart. We serve 45 states in the U.S. and 8 provinces in Canada from over 40 locations. Here at SBP we are a people first organization, our team is built upon strong culture and standards for success. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us. Join us and EVOLVE your future at Specialty Building Products! Being a part of SBP you will be eligible for many benefits. Full-Time benefits would include: * Medical, Dental, Vision given on the 1st of the month following 30 days of employment * Company-Paid Life Insurance & Disability * 401(k) with Company Match * Company-Paid Time Off * Paid Holidays & Floating Holidays * PLUS ADDITIONAL PERKS! Serving our communities: We are also committed to our core value of "using our influence to have a uniquely positive impact" on the people that we touch. Through our initiatives we encourage and incentivize our employees to aid fellow employees in need and to better serve our communities and the people we directly influence. We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees. Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Join the Marnette Bromberg Allstate Agency, a top-performing insurance agency serving the New England area in 3 states. We are seeking a licensed, sales-driven insurance professional for a full-time, in-office role supporting customers while consistently meeting sales expectations. This position is primarily based in our Providence office, with weekly shifts in Dedham, MA. Candidates must be local and available to work onsite full time. In this role, you will service existing clients, conduct coverage reviews, and generate sales through cross-selling and policy recommendations. You will be part of a high-performing team with a strong reputation for customer care and internal growth. Responsibilities: Provide in-person and phone-based customer support Conduct policy and coverage reviews to identify sales opportunities Meet established sales expectations through cross-selling and proactive outreach Work collaboratively between the Providence and Dedham offices Maintain strong client relationships through consistent follow-up Requirements: Active insurance license required Prior success in an insurance sales or service role Strong communication and customer-facing skills Comfortable in a fast-paced, in-office environment Local to Rhode Island and able to work onsite full time Compensation: $60,000 $90,000 per year (base + performance incentives)

Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Signing bonus Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and must have knowledge of HVAC/R equipment and parts. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of HVAC/R equipment and Parts is a must. Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Job Description Join the Marnette Bromberg Allstate Agency, a top-performing insurance agency serving the New England area in 3 states. We are seeking a licensed, sales-driven insurance professional for a full-time, in-office role supporting customers while consistently meeting sales expectations. This position is primarily based in our Providence office, with weekly shifts in Dedham, MA. Candidates must be local and available to work onsite full time. In this role, you will service existing clients, conduct coverage reviews, and generate sales through cross-selling and policy recommendations. You will be part of a high-performing team with a strong reputation for customer care and internal growth. Benefits Annual Base Salary + Commission Competitive salary Performance-based bonuses 401(k) with employer matching Paid Time Off (PTO) Hands on Training Responsibilities Provide in-person and phone-based customer support Conduct policy and coverage reviews to identify sales opportunities Meet established sales expectations through cross-selling and proactive outreach Work collaboratively between the Providence and Dedham offices Maintain strong client relationships through consistent follow-up Requirements Active insurance license required Prior success in an insurance sales or service role Strong communication and customer-facing skills Comfortable in a fast-paced, in-office environment Local to Rhode Island and able to work onsite full time

We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together. Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Start/End Dates: 10/12/2015 - 4/11/2016 Work Location: West Warwick RI-MLSTD-USA-00759 Position: Administrative/Clerical - Call Center Rep Job Description: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours. Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that. This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products. Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions. This position may also support campaigns to increase revenue, generate sales and conserve existing assets. Responsibilities include: Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans; Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.; Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing; Efficiently access multiple electronic systems and LAN/PC to provide complete response; Work at all times to enhance and strengthen the relationship between the customer and MetLife; Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills. Skills required include: Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations; Excellent oral & written communication skills; Superior telephone etiquette; Excellent listening skills and ability to articulate ideas; Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of MetLife; Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers; Strong organizational skills; Strong ability to multi-task; Demonstrated ability to manage stress; Basic computer skills; Ability to “think out of the box” to generate innovative process improvements; Strong solid math and analytical skills; Ability to work various shifts within hours of operation. Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred Release Comments: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours. Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that. This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products. Qualifications - passing a drug test - verify work history -verify education - passing a criminal background check - reliable transpiration Additional Information If interested please contact me Kristie Schneider ************ ext: 3318

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services. Answer incoming calls, schedule appointments, take complete and accurate messages, register and update patient information, cancel and reschedule appointments, check patient insurance eligibility and confirm upcoming appointments. WORK SCHEDULE DEMANDS: The position is full-time, 37.5 hours per week. Monday - Friday 8:30am - 5:00pm. Evenings may be required. Requirements JOB REQUIREMENTS: * High school diploma, GED * Medical Office Experience * Ability to interpret technical medical terminology * Computer knowledge * Must be able to clearly present information to patients and employees, be dependable and show initiative * Must have excellent customer service skills * Professional telephone manner * Excellent oral and written / typed communication abilities, for all levels of client interaction * Bilingual / Bicultural Spanish a plus KEY RESPONSIBILITIES: * Register and updates patient information * Verifies eligibility * Pulls and files patient charts when necessary * Answer incoming calls promptly and professionally * Schedule, reschedule, and cancel patient appointments * Provide clear information on office hours, providers, and services * Route calls to appropriate departments or clinical staff * Verify patient identity and collect basic demographic information * Document patient concerns and symptoms accurately for clinical review * Maintain HIPAA compliance and patient confidentiality at all times * Demonstrate empathy and professionalism with patients * Manage high call volumes while maintaining accuracy * De-escalate concerns and resolve issues when possible * Other duties as needed. Our Benefits Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees. CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.