Cashier/service clerk vs customer service associate

Differences between cashier/service clerk and customer service associate duties and responsibilities

Cashier/service clerk example responsibilities.

• Conduct routine inspections and manage mechanics payroll data utilizing ADP.
• Scan groceries, sack groceries, take groceries to the customers' cars and load them into their vehicles.
• Bag groceries and accommodate customers outside if they need carry-out.
• Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.
• Go to different Wal-Mart stores to promote memberships for SAM'S.
• Offer customers Sams members renewals/upgrades.
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Customer service associate example responsibilities.

• Manage and calculate daily cash deposits and prepare daily payroll ledgers.
• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Use excellent phone and customer service etiquette while navigating through multiple windows simultaneously.
• Provide excellent customer service to hundreds of satisfy customers, bag groceries with speed and efficiency
• Perform upselling on every call.
• Train in flight emergencies, hazardous materials and CPR.
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