Chiropractic assistant/office manager vs medical receptionist

Differences between chiropractic assistant/office manager and medical receptionist duties and responsibilities

Chiropractic assistant/office manager example responsibilities.

• Manage customer service, operations and patient records in compliance with HIPPA regulations, and manage customer scheduling.
• Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
• Read and interpret EOB's and statements.
• Exercise a strict level of confidentiality per HIPAA regulations.
• Use VitaLogics EMR software and data bases according to HIPAA laws.
• Organize and maintain all files and records to ensure compliance with HIPPA.
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Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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