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The differences between claims service representatives and international customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims service representative and an international customer service representative. Additionally, a claims service representative has an average salary of $36,043, which is higher than the $31,752 average annual salary of an international customer service representative.
The top three skills for a claims service representative include insurance claims, customer service and policy coverage. The most important skills for an international customer service representative are logistics, order entry, and customer orders.
| Claims Service Representative | International Customer Service Representative | |
| Yearly salary | $36,043 | $31,752 |
| Hourly rate | $17.33 | $15.27 |
| Growth rate | -4% | -4% |
| Number of jobs | 127,339 | 185,293 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 50% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Claims service representatives evaluate customer insurance claims. Their tasks in this career include interviewing witnesses or customers and visiting accident sites to assess the scope of the claim. Also, they determine whether it is worth arranging a settlement and make sure all settlement claims are managed quickly. In addition to evaluating accidents and claims, they renew customer policies based on their history. Qualifications for the job include a firm knowledge of overall company policy, computer literacy, and excellent customer service.
An international customer service representative usually communicates with an international client. Their work is to take calls and answer queries about a particular product or service. They promote keep track of shipments to ensure that they will be delivered on time. They act as a liaison between a particular company and its client. This position requires someone who is customer-oriented and has organizational and management skills.
Claims service representatives and international customer service representatives have different pay scales, as shown below.
| Claims Service Representative | International Customer Service Representative | |
| Average salary | $36,043 | $31,752 |
| Salary range | Between $30,000 And $42,000 | Between $24,000 And $40,000 |
| Highest paying City | Urban Honolulu, HI | Minneapolis, MN |
| Highest paying state | Alaska | Minnesota |
| Best paying company | Homeowners Choice | Valent BioSciences |
| Best paying industry | Government | Health Care |
There are a few differences between a claims service representative and an international customer service representative in terms of educational background:
| Claims Service Representative | International Customer Service Representative | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims service representatives' and international customer service representatives' demographics:
| Claims Service Representative | International Customer Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 29.2% Female, 70.8% | Male, 26.3% Female, 73.7% |
| Race ratio | Black or African American, 12.8% Unknown, 5.2% Hispanic or Latino, 19.9% Asian, 6.1% White, 55.3% American Indian and Alaska Native, 0.7% | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 25.9% Asian, 5.9% White, 51.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |