Clerical supervisor vs client service supervisor

The differences between clerical supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a clerical supervisor and a client service supervisor. Additionally, a client service supervisor has an average salary of $48,789, which is higher than the $42,408 average annual salary of a clerical supervisor.

The top three skills for a clerical supervisor include office procedures, scheduling appointments and customer service. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Clerical supervisor vs client service supervisor overview

	Clerical Supervisor	Client Service Supervisor
Yearly salary	$42,408	$48,789
Hourly rate	$20.39	$23.46
Growth rate	-5%	10%
Number of jobs	26,413	75,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

Clerical supervisor vs client service supervisor salary

Clerical supervisors and client service supervisors have different pay scales, as shown below.

	Clerical Supervisor	Client Service Supervisor
Average salary	$42,408	$48,789
Salary range	Between $32,000 And $54,000	Between $34,000 And $68,000
Highest paying City	-	Toms River, NJ
Highest paying state	-	New Jersey
Best paying company	-	Essence Global
Best paying industry	-	Media

Differences between clerical supervisor and client service supervisor education

There are a few differences between a clerical supervisor and a client service supervisor in terms of educational background:

	Clerical Supervisor	Client Service Supervisor
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Clerical supervisor vs client service supervisor demographics

Here are the differences between clerical supervisors' and client service supervisors' demographics:

	Clerical Supervisor	Client Service Supervisor
Average age	47	47
Gender ratio	Male, 12.9% Female, 87.1%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 61.0% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between clerical supervisor and client service supervisor duties and responsibilities

Clerical supervisor example responsibilities.

Manage all front end operations in accordance with HRA, agency policies, and HIPAA guidelines.
Interact with clients and manage client relationships, including escalate issues; team with executive leadership regarding strategy and operations.
Maintain accurate medical records and meet HIPAA compliance.
Assist in payroll process including generating reports.
Organize logistics of team marketing events and develop and maintain team marketing materials.
Provide leadership, oversight, quality performance and work scheduling for distribution mechanics and construction laborers repair work and personnel.

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Clerical supervisor vs client service supervisor skills

Common clerical supervisor skills

Office Procedures, 15%
Scheduling Appointments, 13%
Customer Service, 11%
Direct Supervision, 10%
Payroll, 7%
Clerical Support, 4%

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

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Clerical Supervisor
Clerical Supervisor vs Client Service Supervisor

Updated January 8, 2025

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