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The differences between client service associates and tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client service associate has an average salary of $46,874, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a client service associate include client service, customer service and client relationships. The most important skills for a teller are cash handling, customer service, and financial transactions.
| Client Service Associate | Teller | |
| Yearly salary | $46,874 | $32,171 |
| Hourly rate | $22.54 | $15.47 |
| Growth rate | -4% | -12% |
| Number of jobs | 192,048 | 16,298 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 41% |
| Average age | 40 | 39 |
| Years of experience | 12 | - |
Client service associates are professionals who offer their services to their clients, including financial advisors. They perform various tasks, including communicating with clients through written correspondence, telephone or electronic means, update and maintain client accounts, documents, and transactions, and resolving customer complaints. They may perform some administrative tasks such as organizing meetings, booking conference rooms, and preparing reports. They are also expected to notify clients about the latest products or services and ensure compliance with regulatory rules.
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
Client service associates and tellers have different pay scales, as shown below.
| Client Service Associate | Teller | |
| Average salary | $46,874 | $32,171 |
| Salary range | Between $29,000 And $74,000 | Between $26,000 And $39,000 |
| Highest paying City | Greenwich, CT | Manchester, NJ |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | Cambridge Associates | Security Service Federal Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a client service associate and a teller in terms of educational background:
| Client Service Associate | Teller | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between client service associates' and tellers' demographics:
| Client Service Associate | Teller | |
| Average age | 40 | 39 |
| Gender ratio | Male, 33.4% Female, 66.6% | Male, 23.0% Female, 77.0% |
| Race ratio | Black or African American, 12.7% Unknown, 5.7% Hispanic or Latino, 19.9% Asian, 7.1% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |